Groomers Online Reviews

Name: Groomers Online
Address: 137 Greenham Business Park, Greenham, Thatcham, Greenham, West Berkshire
Rating: 4.76

4.8 Rating 9,776 Reviews

99 %

of reviewers recommend Groomers Online

4.8

Based on 9,776 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Groomers Online Review - Excellent service speedy delivery and very good quality goods

Visit Website

Phone:

01635 581958

Location:

137 Greenham Business Park,
Greenham,
Thatcham, Greenham
West Berkshire
RG19 6HN

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Groomers Online 5 star review on 9th March 2025

259

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As good as always!”

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Posted 1 month ago

“The shampoos smell amazing”

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Posted 6 months ago

“Ouick and efficient good quality product”

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Posted 7 months ago

“Excellent service from groomers. Brilliant Roseline thinning scissors but the finger holes are child sized so difficult to use. As these are unusually small it should be on the description.”

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Posted 9 months ago

“I have 3 large very active dogs, who are constantly getting into mischief especially something requiring a bath. I wanted a shampoo that I could use more frequently but was also practical in that it would not harm their coats. This shampoo does the trick very nicely. I would have given this 5 stars but for one detail, the smell, there is little to no scent to this shampoo, I would have preferred the fragrance to be a bit more noticeable...”

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Posted 9 months ago

“Some cheaper options which is great, especially the 50% off at check out. One of the sensitive shampoos I ordered didn’t mention it had tea tree in it. If I had known, I probably wouldn’t have purchased it and I don’t want to return it because I will have to pay.”

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Posted 11 months ago

“Very quick service and good quality supplies. The only problem is that I couldn't order to Ireland so had to deliver to a family member in the UK and thankfully it arrived before I flew back”

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Posted 11 months ago

“I ordered 4 of the pawfymes, I was impressed by all of them, to be honest I've bought perfumes for myself which have smelled worse. They disguise the doggy smell and the smell lasts for a good while. I have already recommended the pawfume and would repurchase. They were well packaged, the price is a considered purchase, a reduction on buying multiples would be an idea.”

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Posted 11 months ago

“Great product my dogs coats look lovely after using it. Just one problem though it’s made my grooming table very slippery.”

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Posted 1 year ago

“Easy enough to order, but the postage was a bit heavy.”

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Posted 1 year ago

“I bought a mens grooming tunic and it's my second one from Groomers. The only thing negative about the tunic it the stitching could be stronger. I had to buy another one because the first one was falling apart. The thing is, nobody else sells them like this and in every other way, the tunic is fine.”

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Posted 1 year ago

“Fast and efficient no sitting around waiting. This is a Christmas gift reason for 4 stars .”

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Posted 1 year ago

“I received my order of jemima jumpsuit, quickly, I love it, it’s a medium, I am small slim, but wanted something I could move in and put a thick jumper under, will be ordering again”

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Posted 1 year ago

“Excellent service ! Very happy with my product definitely recommend!”

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Posted 1 year ago

“Prompt delivery. Look good, but as a Christmas gift cannot review how they are to use.”

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Posted 1 year ago

“Pretty good small leak in one 5 litre bottle but not detrimental to the shampoo bottle. ABSOLUTELY ADORE my new scissors. Rose gold straight 8 inch. Well worth the £70+ they sound and look correct and amazing can’t wait to use them. Would put 5 star but just the small leak off of perfect”

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Posted 1 year ago

“Quick and easy to do business with however their product range has been drastically reduced and while some are competitively priced some are not. They provide good customer service but you may be forced to shop the competition due to small product range.”

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Posted 1 year ago

“Great products and good value”

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Posted 1 year ago

“Good quality products delivered on time and good customer service when you phone with any questions.”

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Posted 1 year ago

Hi Anna, Thank you for your review. We're sorry to hear you're experiencing issues with your blade. Please email us at customer.service@groomers-online.com to discuss an exchange. Thanks Ella

Posted 1 year ago

“Products delivered quickly. However because the jacket is fitted the large size was a little tight over the hips, but it fitted well on the busy. The doggy perfume is very nice.”

Helpful Report

Posted 1 year ago

Groomers Online is rated 4.8 based on 9,776 reviews