Groomers Online Reviews

Name: Groomers Online
Address: 137 Greenham Business Park, Greenham, Thatcham, Greenham, West Berkshire
Rating: 4.76

4.8 Rating 9,765 Reviews

99 %

of reviewers recommend Groomers Online

4.8

Based on 9,765 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Groomers Online Review - Excellent service speedy delivery and very good quality goods

Visit Website

Phone:

01635 581958

Location:

137 Greenham Business Park,
Greenham,
Thatcham, Greenham
West Berkshire
RG19 6HN

Write Your review

Tell us how Groomers Online made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Groomers Online 5 star review on 1st February 2025

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used Groomers Online several times over the last 10 years or so and always a great service.”

Helpful Report

Posted 1 year ago

“Perfect in every regard. Most highly recommended!”

Helpful Report

Posted 1 year ago

“My dog is going bald, bless him, and thought this would be the perfect thing for him. Looks like it is. It sprays on easily, and then I give it a little rub in, not too much, and it smells nice. He seems yo like it. Andvif it helps. Great”

Helpful Report

Posted 1 year ago

“Quite disappointed as perfume spray had leaked in the packaging”

Helpful Report

Posted 1 year ago

Hi, Thank you for your review. I am sorry to hear your item has leaked in transit. Please contact us at customer.service@groomers-online.com and we can assist you in a replacement. Thanks Ella

Posted 1 year ago

“Fast delivery, quality products, shame have to spend so much to get free delivery”

Helpful Report

Posted 1 year ago

“Best shampoo ever”

Helpful Report

Posted 1 year ago

“Great customer service. Any question you have the team is very helpful. Also the quality of the brushes are amazing! Highly recommended.”

Helpful Report

Posted 1 year ago

“The powder looks great… yet to use it but I am sure that it will be fine. The large finger cot fits my thumb and the medium is good for me index finger”

Helpful Report

Posted 1 year ago

“Good selection of items and quick delivery”

Helpful Report

Posted 1 year ago

“Excellent products and service, arrived incredibly fast! Couldn’t recommend more highly”

Helpful Report

Posted 1 year ago

“Disappointed this time even though it was packed perfectly one of the bottles had leaked and I’ve now lost about half a bottle it obviously hadn’t been sealed properly at source ☹️”

Helpful Report

Posted 1 year ago

Hi Kevin, Thank you for your review. I am sorry to hear one of your items has leaked. Please feel free to contact us over email and we can try our best to rectify this for you. customer.service@groomers-online.com Thanks Ella

Posted 1 year ago

“Always good quality products and prompt delivery. Very happy customer.”

Helpful Report

Posted 1 year ago

“Excellent service and item. Bought this table after buying a cheaper version but this is far better and a great deal. Bought on Bank holiday and delivered as requested on the Friday. Thanks very much”

Helpful Report

Posted 1 year ago

“Made no difference”

Helpful Report

Posted 1 year ago

“Excellent service, speedy delivery, will order from this company again!”

Helpful Report

Posted 1 year ago

“I ordered 2 aquasorb super absorbent chamois and a 5 litre banana and mango dog shampoo.....the order came really quickly and was well packaged and I'm so impressed with the chamois absolutely brilliant. So after a lovely bath my wonderfully smelling dogs were super dry in no time! Great stuff thank you”

Helpful Report

Posted 1 year ago

“One of the pairs of scissors I recieved do not actually cut. Is it possible for an exchange?”

Helpful Report

Posted 1 year ago

Hi Karen, Thank you for your review. I am sorry to hear you're having issues with your scissors. Please email us at customer.service@groomers-online.com to arrange a return. Thanks Ella

Posted 1 year ago

“Brilliant company always trusted thank you”

Helpful Report

Posted 1 year ago

“First class company with a wide variety of products for your cats and dogs all at very competitive prices. Customer service is exemplary with my choice of product. I can highly recommend.”

Helpful Report

Posted 1 year ago

“Spoke to a sales person yesterday 01/06/23 regarding an issue I was having trying to order online, the sales person (Chris I believe his name was) couldn't have been more helpful. He took my order over the phone with no issue, he was very polite and professional and I was really surprised and happy when my order arrived today 02/06/23 (within 24hrs). Fantastic customer service and delivery.”

Helpful Report

Posted 1 year ago

Groomers Online is rated 4.8 based on 9,765 reviews