Groomers Online Reviews

Name: Groomers Online
Address: 137 Greenham Business Park, Greenham, Thatcham, Greenham, West Berkshire
Rating: 4.76

4.8 Rating 9,765 Reviews

99 %

of reviewers recommend Groomers Online

4.8

Based on 9,765 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Groomers Online Review - Excellent service speedy delivery and very good quality goods

Visit Website

Phone:

01635 581958

Location:

137 Greenham Business Park,
Greenham,
Thatcham, Greenham
West Berkshire
RG19 6HN

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Groomers Online 5 star review on 1st February 2025

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time ordering and am sure it won’t be the last. First class service from point of ordering to delivery was 10/10.”

Helpful Report

Posted 1 year ago

“The brush I ordered arrived very promptly and is of very good quality. It gets through the cost of our Teckel really well and helps create a beautiful shine to his coat.”

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Posted 1 year ago

“Great customer service. I had an issue with a free product not showing in my basket. Called customer service & they resolved the issue quickly. Products arrived within 2 days perfectly packaged. I couldn’t be happier with the service & will be sure to continue to order from Groomers!”

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Posted 1 year ago

“Arrived safely next day, just as described.”

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Posted 1 year ago

“Pet grooming hair dryer I needed to replace the hose for was out of stock so spoke to your team who confirmed that should be back in stock at end of March and they would put me on waiting list and email me when back in stock. That didn't happen so it was pure luck that I happened to be browsing and noticed they were in stock. Products great, customer service could be better.”

Helpful Report

Posted 1 year ago

“I recently ordered some grooming supplies for my furry friend from this online shop and I couldn't be happier with the experience! The website was easy to navigate and I found everything I needed quickly. The checkout process was smooth and I received a confirmation email right away. The products arrived within a few days, and I was impressed by the quality of the items. The grooming tools were sturdy and well-made, and the shampoo and conditioner smelled amazing. My dog usually doesn't like getting groomed, but with these new supplies, he seemed to enjoy it more than usual! What really stood out to me was the excellent customer service. I had a question about one of the products and reached out to the shop's customer support team. They responded promptly and were very helpful, providing me with all the information I needed. Overall, I highly recommend this online shop for all your dog grooming needs. The quality of the products and the customer service are top-notch, and I will definitely be ordering from them again in the future!”

Helpful Report

Posted 1 year ago

“I thought this was going to be another "meh" purchase, but I was blown away. A dog trainer and walker-friend recommended it and said she used it for ALL her dogs (6!) and it worked, so I went for it. It works SO much better than a normal towel, takes out almost all of the dirt, and definitely reduces a wet dog to a barely damp dog. Then we just pop him into the car on a normal towel and we arrive at home with a clean and dry dog that doesn't smell. I am in love!”

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Posted 1 year ago

“The package was broken but the product inside was exactly what I wanted.”

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Posted 1 year ago

“Easy to use vouchers for our colleagues retirement gift , she has spent it well”

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Posted 1 year ago

“It was easy to order online from Groomers and the item arrived promptly and was exactly as described.”

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Posted 1 year ago

“Great service and a wide range of pet grooming products. Good quality items”

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Posted 1 year ago

“Great service ,”

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Posted 1 year ago

“Always helpful when you call customer service and deliver is much faster than they first state. The only gripe is there’s a lot of low stock but that seems to be everywhere at the moment.”

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Posted 1 year ago

“I’ve used this company as a professional dog groomer for over 20 years. I love their range of shampoos, and the scissors and clippers they sell are top quality. Ordering is easy and delivery is always prompt. Would highly recommend”

Helpful Report

Posted 1 year ago

“This little trimmer is absolutely brilliant,so quite,should have bought one years ago . I have three cocker spaniels and there feet get so muddy and difficult to clean trimmed there feet with this trimmer no stress because it's so quiet and effective,they didn't mind one bit”

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Posted 1 year ago

“Very smooth trouble free transaction. Excellent value items.”

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Posted 1 year ago

“Excellent product, and quick delivery”

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Posted 1 year ago

“First class service excellent grooming too and great price highly recommend”

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Posted 1 year ago

“My parcel arrived in a short time ,and was very well packed . Will definitely be using again .”

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Posted 1 year ago

“Ordered some detangling spray from Groomers for my cat, good choice of products with quick delivery. very happy with my purchase.”

Helpful Report

Posted 1 year ago

Groomers Online is rated 4.8 based on 9,765 reviews