Groomers Online Reviews

Name: Groomers Online
Address: 137 Greenham Business Park, Greenham, Thatcham, Greenham, West Berkshire
Rating: 4.76

4.8 Rating 9,769 Reviews

99 %

of reviewers recommend Groomers Online

4.8

Based on 9,769 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Groomers Online Review - Excellent service speedy delivery and very good quality goods

Visit Website

Phone:

01635 581958

Location:

137 Greenham Business Park,
Greenham,
Thatcham, Greenham
West Berkshire
RG19 6HN

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Groomers Online 5 star review on 1st February 2025

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered without difficulty & delivered swiftly”

Helpful Report

Posted 4 years ago

“Brilliant service, delivery was quick. Easy to order. Will order again when I need something.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Fast delivery, good service. Very happy with my slicker brush.”

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Posted 4 years ago

“My dog has a patch on her back where her fur gets greasy I have tried numerous shampoo but this one from groomers seems to be doing the trick very pleased and will be buying more”

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Posted 4 years ago

“Excellent delivery service. Items as described. Haven't used clippers yet but other items perfect”

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Posted 4 years ago

“Very good customer service Quick delivery of purchases Excellent returns department Would highly recommend”

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Posted 4 years ago

“Hi, I placed my order on 23rd February saying and received an email saying “payment received”. My only criticism is that I didn’t receive any notification that my order had been posted out to me. By Friday afternoon I was on the verge of phoning Groomers Limited to chase up my order when I spotted an orange missed delivery slip from local sorting office. I collected parcel the next day. I’m happy with products received and speed of delivery. No happy that I didn’t receive email notification that order had been posted out. Made me feel concerned that my order had been lost or stolen.”

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Posted 4 years ago

“recommended by my dog groomer I found the web site easily and the product I wanted It arrived quickly and well packaged”

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Posted 4 years ago

“Very fast service and delivery. Product is as described. Will be shopping here again”

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Posted 4 years ago

“The Groomers Online web page is easy to navigate and very user friendly. Items I ordered arrived quickly and packed in well. NO complaints whatsover about Groomers products. Highly recommend.”

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Posted 4 years ago

“Took a while to arrive,but then that could be because of the situation.. They item although i measured where to small,way to small!The small print says you cant send back if you have opened the packed,but how do you know its going to fit if you can try it on!!And the fact that its cost postage to get the items and postage back to them again hardly makes it worth purchasing.”

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Posted 4 years ago

“Been asked to write a review of what I've ordered but it still hasn't arrived.”

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Posted 4 years ago

Thank you for your review. The tracking states this was delivered on 24/02/2021. Therefore, we will arrange for a member of the team to contact you. Kind regards The Groomers Team

Posted 4 years ago

“Great to deal with, easy transaction and fast delivery”

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Posted 4 years ago

“Great product range and even during Covid times super fast delivery”

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Posted 4 years ago

“Excellent scissors and quick delivery, very happy with purchase.”

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Posted 4 years ago

“The item I ordered came quickly, well packaged with everything it was supposed to. I would definitely recommend ordering from Groomers”

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Posted 4 years ago

“Loved all products which arrived very quickly! Grooming tops all fit perfect and amazing quality. Thank you and will definitely order again!”

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Posted 4 years ago

“Absolutely love this product, not only does my little Princess smell gorgeous but so does my living room. Xx”

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Posted 4 years ago

“I ordered the mixing bottle and it was super easy to order and the packaging my order arrived in was perfect! I’ll definitely be ordering from Groomers Online again.”

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Posted 4 years ago

Groomers Online is rated 4.8 based on 9,769 reviews