Groomers Online Reviews

Name: Groomers Online
Address: 137 Greenham Business Park, Greenham, Thatcham, Greenham, West Berkshire
Rating: 4.76

4.8 Rating 9,744 Reviews

99 %

of reviewers recommend Groomers Online

4.8

Based on 9,744 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Groomers Online Review - Excellent service speedy delivery and very good quality goods

Visit Website

Phone:

01635 581958

Location:

137 Greenham Business Park,
Greenham,
Thatcham, Greenham
West Berkshire
RG19 6HN

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Groomers Online 5 star review on 19th October 2024

256

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've used Groomers products for over 20 years. The products, customer service and overall business acumen has always been exemplary.”

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Posted 11 months ago

“Speedy delivery everything as described packed well always good quality”

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Posted 11 months ago

“Arrived very quickly- thank you!”

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Posted 11 months ago

“This was my first time using Groomers online. The higs and kisses shampoo is some of the best I've used as a groomer . The lather and smell is beautiful”

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Posted 11 months ago

“Excellent experience. Highly recommended”

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Posted 11 months ago

“Very pleased with this product añd quick delivery order today will have it tomorrow excellent”

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Posted 11 months ago

“very pleased with my brushes”

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Posted 11 months ago

“Absolutely perfect scissors great leggings and tunic great fit perfectly. Quick delivery”

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Posted 11 months ago

“My Sister is training to be a Dog Groomer. I wanted to help her set up her business. I thought purchasing various items would be useful for so I went in blind. The Groomers online site was so informative and easy to use and navigate it was easy to purchase items, I'm a little more knowledgeable too. The delivery was quick and well packed. I didn't get anything wrong! Will definitely use again and recommend. Looking forward to seeing them at Crafts this year. K”

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Posted 11 months ago

Hi Debbie, Thank you for your wonderful review, we are glad you are happy with the service and product you received. Please don't hesitate to contact us if you ever require any help and we will be delighted to assist. Kind Regards, Groomers Customer Service Team

Posted 11 months ago

“Good reliable service fast delivery well packaged good value good brush good seller pleasure doing business with them highly recommend”

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Posted 11 months ago

“Always a pleasure to buy my salon wear from here. True to size. Liking the poodle styles. I am also a feline groomer so I prefer the long arms to carry the grooms for the kitties. Feline hydration /furball spray is a must for any feline groomer or the client who can groom their own cats, coming then for a maintenance trim /groom through without having to do a clip off.”

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Posted 11 months ago

“Order arrived promptly and packaged well! I order from Groomers as they are reputable and trustworthy.”

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Posted 11 months ago

“This little nail grinder is just perfect for my Freddie. He’s always hated having his nails clipped. They are extremely quiet and he’s so much more relaxed with this one compared to others I have tryed to use. The fact they are rechargeable is great, but can also be used plugged in too. Great design, sturdy and hopefully will last. If Freddie could talk I’m sure he would say the same. Thank you from both of us.”

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Posted 11 months ago

“The products I have no complaint. However, when I purchased three products, they went through to the shopping trolley, then I continue to pay via PayPal, and all my personal details. However, I was shocked to see that my payment went through with an additional 20% VAT charge. I purchase a variety of many items online, and this way of pricing which apparently excludes the VAT, is a first for me. The product price fails to state that there is an additional VAT charge. I can see nowhere on your website alongside each product price that there is an additional 20% charge for the VAT. It was too late to cancel my order which meant I paid an additional £13.80. For that reason I'm awarding you one star only and it's a lesson learned.”

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Posted 11 months ago

Good afternoon Maureen, Thank you for your review. We're so sorry to hear this has happened. Please can you email us at customer.service@groomers-online.com with your order details and we will try our best to looking into this further for you. Kind regards, Ella

Posted 11 months ago

“Excellent service as always, very quick delivery. Thankyou”

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Posted 11 months ago

“Shopped here for many years for my grooming business and always been great, if I’ve had any problems they’ve always had a solution.”

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Posted 11 months ago

“Love my new Tunic it’s a lovely fit I’m a size 16 so ordered xxxl & the measurements were spot on,,so deffo read the measurements on site… Excellent quality & speedy delivery 🚚”

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Posted 11 months ago

“Very happy with the ordering process & delivery. I have recently purchased an inexpensive grooming table for my 7 month Tibetan terrier and it is a game changer. She ‘gets it’ time for grooming and the tools purchased through Groomers on Line just make the job a lot more efficient and our puppy seems to like the tools and the way I’m using them. Excellent!”

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Posted 11 months ago

“Prompt delivery, I'm am only a pet owner who has two newfoundlands that require a haircut. Nice looking scissors, in a protective case, felt good to handle and extremely sharp. Very pleased hope they last, plus there was instructions on usage and care, which I found helpful. Can notice the difference from the cheap scissor I have bought previously.”

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Posted 11 months ago

“Excellent service, great quality and delivery service”

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Posted 11 months ago

Groomers Online is rated 4.8 based on 9,744 reviews