Groomers Online Reviews

Name: Groomers Online
Address: 137 Greenham Business Park, Greenham, Thatcham, Greenham, West Berkshire
Rating: 4.76

4.8 Rating 9,751 Reviews

99 %

of reviewers recommend Groomers Online

4.8

Based on 9,751 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Groomers Online Review - Excellent service speedy delivery and very good quality goods

Visit Website

Phone:

01635 581958

Location:

137 Greenham Business Park,
Greenham,
Thatcham, Greenham
West Berkshire
RG19 6HN

Write Your review

Tell us how Groomers Online made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Groomers Online 5 star review on 9th January 2025

257

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am still awaiting my products after seven days, have emailed the company and awaiting and answer”

Helpful Report

Posted 6 months ago

Dear Jan, Thank you so much for taking the time to provide feedback on your experience with Groomers Online. We truly appreciate customers like you who reach out to us and share their thoughts. We sincerely apologize for the delay in receiving your products, I can see our team issued a replacement for you on the same day as your email, we trust this reached you safely? We apologise again for any inconvenience caused. Please feel free to reach out to us with any further concerns or questions at customer.service@groomers-online.com. We are here to assist you and ensure your satisfaction. Thank you for your patience and understanding. Kind regards, Customer Support Team Groomers Online

Posted 6 months ago

“Ordered case of shampoo delivered earlier than expected very straightforward to order and cheaper than Pets at Home will use again”

Helpful Report

Posted 6 months ago

“I ordereed two pairs of scissors and received both in a package before I expected it. Both were in perfect order, do exactly what I wanted and are excellent quality. Can't fault them, can I?”

Helpful Report

Posted 6 months ago

“An impressive company that I. Top quality items, sent out promptly, great customer service. Highly recommended.”

Helpful Report

Posted 6 months ago

“Good fast service and reduced price which was great”

Helpful Report

Posted 6 months ago

“fast delivery Thank you”

Helpful Report

Posted 6 months ago

“Just ordered and received a new bath. My bath had broke , I ordered Friday night and called on Monday morning asked if I could have it delivered asap , the 2 ladies I spoke to couldn’t have been more helpful , they set my delivery for the Wednesday. The delivery was nice and smooth and on time . And as for the bath I absolutely love it , it’s fantastic and the price wasn’t too bad either”

Helpful Report

Posted 6 months ago

“Great customer service.”

Helpful Report

Posted 6 months ago

“Highly recommend, quality products , value for money and quick delivery times . Groomers products are perfect for in salon use”

Helpful Report

Posted 6 months ago

“Good quality scissors at a fair price.”

Helpful Report

Posted 6 months ago

“Love Groomers on line huge range of products Fast delivery too . Oh and good prices”

Helpful Report

Posted 6 months ago

“Quick delivery good quality stuff”

Helpful Report

Posted 6 months ago

“Great choice of products, very reasonably priced, fast delivery.”

Helpful Report

Posted 6 months ago

“Top quality items available. Quick delivery.”

Helpful Report

Posted 6 months ago

“I love Groomers dog products, the baby fresh spray is the favourite. Just bought some shampoo with scent of coconut which we are looking forward to trying.”

Helpful Report

Posted 6 months ago

“Order arrived quickly without any issues. Order was correct and am happy with my purchases.”

Helpful Report

Posted 6 months ago

“They always deliver the right product on time.”

Helpful Report

Posted 6 months ago

“The order was placed & arrived very quickly When I had an issue, they were very helpful & polite & resolved it very quickly”

Helpful Report

Posted 6 months ago

“Very pleased with the scissors Dog has already had his hair cut”

Helpful Report

Posted 6 months ago

“I bought this slicker brush to use on my Shih Tzu to help keep his coat tangle free as well as he always manages to pick up horrible burrs when out walking. Ollie Fenlon”

Helpful Report

Posted 7 months ago

Groomers Online is rated 4.8 based on 9,751 reviews