Groomers Online Reviews

Name: Groomers Online
Address: 137 Greenham Business Park, Greenham, Thatcham, Greenham, West Berkshire
Rating: 4.76

4.8 Rating 9,769 Reviews

99 %

of reviewers recommend Groomers Online

4.8

Based on 9,769 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Groomers Online Review - Excellent service speedy delivery and very good quality goods

Visit Website

Phone:

01635 581958

Location:

137 Greenham Business Park,
Greenham,
Thatcham, Greenham
West Berkshire
RG19 6HN

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Groomers Online 5 star review on 1st February 2025

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient Customer Service department and quick delivery.”

Helpful Report

Posted 3 years ago

“Fabulous service ... my order arrived the next day, all present and correct, and I’d ordered quite a lot! Packaged well. No complaints from me!”

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Posted 3 years ago

“Excellent service - price and quick delivery for my Bass paddle brush which I use on my bearded collies. Replacement for my old one which I bought around 5+ years ago from Groomers online. Lasted well!!”

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Posted 3 years ago

“Great service fast delivery and great price”

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Posted 3 years ago

“Excellent service quick delivery.”

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Posted 3 years ago

“Easy to use website with good descriptions of products and fast delivery”

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Posted 3 years ago

“Purchased shampoo and grooming brush, very quick delivery and very pleased with purchase.”

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Posted 3 years ago

“Over the past few years, I’ve placed numerous orders with Groomers Online, for all sorts of things, ranging from basic combs to my amazing electric table. I’ve had dealings with staff and on every occasion, they have been polite, courteous and professional, without fail. Prices are competitive and fair, for good quality products. Delivery has always been swift, and convenient when larger pallet deliveries have been made. I’m not sure who Groomers use for delivery of larger items, but they have always been exceptional, upholding Groomers reputation for them. All items have been delivered as expected, without damage, and complete. I’ll continue to shop with groomers, and I’d recommend them to anyone, professional, or pet owners.”

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Posted 3 years ago

“Ordered charging station for heineger clippers. Informed when dispatched and out for delivery. Prompt delivering. Will use again”

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Posted 3 years ago

“Web site easy to access and quick to use”

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Posted 3 years ago

“Excellent quality product and quick delivery”

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Posted 3 years ago

“very pleased with product and service”

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Posted 3 years ago

“Order Andis brushless clippers online and delivered very quickly. Would definitely use them again”

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Posted 3 years ago

“Goods arrived quickly. The Groomers large slicker brush is the best I’ve used in decades of dog ownership - goes through my rough collie’s coat with ease.”

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Posted 3 years ago

“Brilliant value for money. Would recommend.”

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Posted 3 years ago

“Easy site to navigate and goods delivered on time well packaged”

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Posted 3 years ago

“I have been struggling to keep my working cocker groomed during lockdown as he needs to be hand stripped. I had bought various grooming tools elsewhere but could not remove all the dead hair. I looked on the groomers website and read reviews and bought a pumice stone and chalk. I did not believe it would work when the expensive grooming tools hadn’t, but was pretty desperate. I was wrong, it is brilliant! My dog doesn’t protest and just gliding the pumice stone along his coat gathers up all the dead hair. I wish I had bought one months ago. Sometimes the simple solutions are the best. I will definitely be back shopping at Groomers”

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Posted 3 years ago

“I am very happy with what i bought and the price was very good buy no communication to say my order had been dispatched so didn't know when/ if my order was arriving until it was delivered.”

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Posted 3 years ago

“Great service and products. Arrived two days after ordering.”

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Posted 3 years ago

“Fantastic service with prompt delivery”

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Posted 3 years ago

Groomers Online is rated 4.8 based on 9,769 reviews