Groomers Online Reviews

Name: Groomers Online
Address: 137 Greenham Business Park, Greenham, Thatcham, Greenham, West Berkshire
Rating: 4.76

4.8 Rating 9,765 Reviews

99 %

of reviewers recommend Groomers Online

4.8

Based on 9,765 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Groomers Online Review - Excellent service speedy delivery and very good quality goods

Visit Website

Phone:

01635 581958

Location:

137 Greenham Business Park,
Greenham,
Thatcham, Greenham
West Berkshire
RG19 6HN

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Groomers Online 5 star review on 1st February 2025

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to find the products you need at really good prices with fast delivery too!”

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Posted 2 years ago

“Good quality product, quick delivery, easy ordering and payment.”

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Posted 2 years ago

“Fast service great customer service all together a great team”

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Posted 2 years ago

“Excellent”

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Posted 2 years ago

“Gets hot quickly keeps cutting out”

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Posted 2 years ago

“Good product range I bought a new work coat after my old one from your company got old and worn it lasted multiple years cannot fault it only thing is that the zipper on the new pink isn’t the same as the badge compared to old”

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Posted 2 years ago

“Ordered a few items from here as I have done in the past. Most of it was ok but the clippers I ordered were in an already opened box with all the seals broken. I paid full price for this so was not happy. Sending them back for a ‘new’ replacement.”

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Posted 2 years ago

“Easy to order online, fast delivery. However delivery left in unsecure place on front door step in view of passing people.”

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Posted 2 years ago

“Highly recommended Groomers Online, I have purchased a variety of products from sprays, shampoos to scissors and have been impressed by the quality of them every time. The deliveries also have been always on time too. 10/10 for me 🙂”

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Posted 2 years ago

“Decent products/price. Communication not great and slow delivery.”

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Posted 2 years ago

Thank you for your review. We are sorry to hear you feel this way. We sent you a confirmation email for the order but whilst Royal mail was closed over the bank holiday, the goods were still delivered within the 2-3 working days time frame. We hope you enjoy the products, but if you have any further queries, please do not hesitate to contact us. Kind regards The Groomers Team

Posted 2 years ago

“This was my first time using groomers but the service from them was 5 star starting from the price of the product to the quickness in delivery. Will definitely be using them again”

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Posted 2 years ago

“I wasn’t happy with the product as when I received it it was leaking everywhere.”

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Posted 2 years ago

Thank you for your review. We are sorry to hear this has happened. If you haven't already, please send some photos to us at customer.service@groomers-online.com and a member of the team can help resolve this for you. Kind regards The Groomers Team

Posted 2 years ago

“Quick, efficient and excellent customer service.”

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Posted 2 years ago

“Very impressed with both products abs service Very quick delivery and very good blaster and shampoo”

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Posted 2 years ago

“Replacement blade arrived quickly and without issue. Would definitely use again”

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Posted 2 years ago

“great service, delivered next day”

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Posted 2 years ago

“Easy order process fast service good product”

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Posted 2 years ago

“Well, groomers as a company i would say is great, the stuff was shipped out quite quick with good correspondence as the item i was getting was rather large .. I knocked a star off as the parcel arrived very VERY damaged, but this may not have been Groomers fault, it may have been the couriers? The courier took the parcel back and Groomers were very quick to contact me and sort out sending a new one out.”

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Posted 2 years ago

“Groomers website is very comprehensive and easy to use. The item arrived in good time, was as described and very good price. I am very pleased with my purchase and would recommend Groomers without hesitation.”

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Posted 2 years ago

“Great price and quick delivery”

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Posted 2 years ago

Groomers Online is rated 4.8 based on 9,765 reviews