Groomers Online Reviews

Name: Groomers Online
Address: 137 Greenham Business Park, Greenham, Thatcham, Greenham, West Berkshire
Rating: 4.76

4.8 Rating 9,782 Reviews

99 %

of reviewers recommend Groomers Online

4.8

Based on 9,782 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Groomers Online Review - Excellent service speedy delivery and very good quality goods

Visit Website

Phone:

01635 581958

Location:

137 Greenham Business Park,
Greenham,
Thatcham, Greenham
West Berkshire
RG19 6HN

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Groomers Online 5 star review on 9th March 2025

259

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order found exactly what i wanted quick delivery”

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Posted 1 month ago

“Brilliant product. Sorted out the stinky ear issue we have been having! Great service. Product arrived in good time with a full set of useful instructions.”

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Posted 1 month ago

“Quick delivery, great service”

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Posted 1 month ago

“There was a delay with my order - which is most unusual because Groomers normally send things out very quickly. I phoned to check, and customer services apologised, investigated, and sent the parcel out that day”

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Posted 2 months ago

“Purchased the Show Tech comb rake which works really well on my German Shepherd's dense double coat. Good grip and comfortable in the hand when using. Also found customer service to be excellent.”

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Posted 2 months ago

“I am so happy that I found somewhere that does affordable left handed scissors, they work so much better for me than normal ones, they are good quality and do the cutting really well, my only wish would be that they would do more selection, like a curved chunker, or curved thinner,”

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Posted 2 months ago

“Very goo quality products, very nice smell, highly recommend.”

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Posted 2 months ago

“As good as always!”

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Posted 2 months ago

“Hi My very hairy Pekingnese Diva is very pleased with her new brush and hair products. Many thanks. Ce Ce. Julie Mallalieu.”

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Posted 2 months ago

“Great website easy to find what I wanted and order. Really good prices with the offers that were on. I really love the two fragrances I got for my dogs they smell lovely. Arrived really quickly and very well packaged. Will use again.”

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Posted 2 months ago

“My items took too long to arrive. I will order elsewhere in future”

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Posted 2 months ago

Dear Linda, Thank you for sharing your experience with us. We genuinely value your feedback and are sorry to hear that you feel your order took longer than expected to arrive. I can see your order was placed on Thursday 9th Jan at 3.16pm and despatched the next day and delivered the following Monday. Our standard delivery is 48 hours and our same day despatch cut off is 12pm, however if you feel there could be an improvement somewhere, please get in touch to let us know your thoughts at customer.service@groomers-online.com. Best wishes, The Groomers Team

Posted 2 months ago

“Always efficient, easy to order with a great range of products”

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Posted 2 months ago

“Very good service and product would recommend Groomers online”

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Posted 2 months ago

“Fast delivery good products”

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Posted 2 months ago

“excellent product, good prices and speedy delivery, would highly recommend”

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Posted 2 months ago

“I was looking for good quality brushes and combs for my new puppy and came across the Groomers Online website and had a browse through. I placed an order and I’m very pleased with the quality of the 2 brushes and comb. The prices were very good too and delivery was very quick. Would highly recommend and I’ll definitely be ordering in the future.”

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Posted 2 months ago

“Prompt delivery. Easy to use web site.”

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Posted 2 months ago

“Ordered brushes for my fur baby and I am very impressed with the quality and speed of delivery. Groomers was recommended by my dog groomer she even sent me the link to the perfect brushes for him. Fabulous service”

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Posted 2 months ago

“Excellent service and my daughter loved the scissors!”

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Posted 3 months ago

“Love the product. The smell is fresh and relaxing!”

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Posted 3 months ago

Groomers Online is rated 4.8 based on 9,782 reviews