Groomers Online Reviews

Name: Groomers Online
Address: 137 Greenham Business Park, Greenham, Thatcham, Greenham, West Berkshire
Rating: 4.76

4.8 Rating 9,767 Reviews

99 %

of reviewers recommend Groomers Online

4.8

Based on 9,767 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Groomers Online Review - Excellent service speedy delivery and very good quality goods

Visit Website

Phone:

01635 581958

Location:

137 Greenham Business Park,
Greenham,
Thatcham, Greenham
West Berkshire
RG19 6HN

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Groomers Online 5 star review on 1st February 2025

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast and efficient service.”

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Posted 3 years ago

“Good all-round service. Quick delivery and good customer service.”

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Posted 3 years ago

“Very easy to order online. Lots of special offers. Quick delivery and replacement if anything arrives faulty.”

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Posted 3 years ago

“The grooming tool I bought is really good quality and works well on my schnauzer’s coats. I will definitely buy again from groomers online. Great service & product.”

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Posted 3 years ago

“Excellent service super quick delivery thank you”

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Posted 3 years ago

“Very pleased with brushes, Good quality, good price.”

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Posted 3 years ago

“I’m always so happy with the service groomers provide. Always very quick and efficient. Never had any issues. Thank you.”

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Posted 3 years ago

“Great website and found what I was looking for easily Ordering and delivery was easy and received within a few days of ordering”

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Posted 3 years ago

“Great service and fast delivery”

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Posted 3 years ago

“Bought 2 Flairosol bottles - best value I could find these online. Prompt, efficient postage. However one item slightly damaged on receipt so could do with more packaging. Didn’t attempt to return as decided to live with it for the cost.”

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Posted 3 years ago

“Postage is to high and it took a while to come”

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Posted 3 years ago

“Love this grooming mat , comfortable for our doggie clients, looks great and easy to remove fur from”

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Posted 3 years ago

“Easy to use, pay and very quick in delivery”

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Posted 3 years ago

“I ordered clippers arrived promptly, easy to use website. I haven’t used them yet but still pleased with my purchase.”

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Posted 3 years ago

“Quick delivery and very good scissors”

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Posted 3 years ago

“Fast and efficient”

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Posted 3 years ago

“Very efficient delivery and good contact”

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Posted 3 years ago

“fantastic speedy delivery, great products as always.”

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Posted 3 years ago

“I still haven't received my items- no answer on the customer service number, or any option, automated message constantly, Fed Ex delivery who doesn't leave a tracking number, comes the next day, no tracking number, called and finally spoke to someone who said they would call Fed Ex to tell them to deliver the next day when I would be in, (I was in the first day by the way), if they changed their delivery company, and if they answered the phone when you call, and you got your items without having to spend hours calling Fed Ex only to be told that you need a tracking number, etc etc, I will remember next time to use Christies, who have got the deliveries sorted and do answer the phone, I have been sent an email to review my product, well, what product, where is it, more time wasted trying to get it sorted.”

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Posted 3 years ago

Dear Tania, Thank you for your review. Please accept our sincere apologies for this delay and for not being able to reach us originally. Our customer service representative who has been speaking with you already, will be in touch once more to resolve this matter. Kind regards The Groomers Team

Posted 3 years ago

“Ordering on line was simple. Groomers delivery very quick and price really good. Would recommend and will order from them again”

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Posted 3 years ago

Groomers Online is rated 4.8 based on 9,767 reviews