Groomers Online Reviews

Name: Groomers Online
Address: 137 Greenham Business Park, Greenham, Thatcham, Greenham, West Berkshire
Rating: 4.76

4.8 Rating 9,765 Reviews

99 %

of reviewers recommend Groomers Online

4.8

Based on 9,765 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Groomers Online Review - Excellent service speedy delivery and very good quality goods

Visit Website

Phone:

01635 581958

Location:

137 Greenham Business Park,
Greenham,
Thatcham, Greenham
West Berkshire
RG19 6HN

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Groomers Online 5 star review on 1st February 2025

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery. Love the jumpsuit, much more practical then tops and trousers for coverage.”

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Posted 2 years ago

“Excellent products great prices”

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Posted 2 years ago

“Hi unfortunately I still haven’t received my product nor did I receive a dispatch email. I am worried as the money has been taken from my account. My daughter depended on these arriving for her new job.”

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Posted 2 years ago

“Unfortunately after 9 days still haven't received my goods, unusual for Groomers as I have always been impressed with the super speedy delivery.”

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Posted 2 years ago

“Never received my order. Never received any response to my correspondence. Got a refund from Paypal in the end.”

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Posted 2 years ago

“Still waiting for my order to arrive after 7 days, can not get in touch with this company, made 2 phone calls left messages but no reply. Sent an email and still waiting for a reply shocking!”

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Posted 2 years ago

“As always prompt and satisfactory service from this company”

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Posted 2 years ago

“Not used it much but hope it will do the job.”

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Posted 2 years ago

“Fantastic product delivered quickly.”

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Posted 2 years ago

“This table is perfect for home grooming, folds away really easy. And the height adjustable is great, would definitely recommend it , I ordered it on the Sunday and it was delivered on the Tuesday great service groomers .”

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Posted 2 years ago

“I order from Groomers because I can rely on quality products , at reasonable prices , arriving promptly.”

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Posted 2 years ago

“Very very disappointed with the after sales service. We regret ever buying a dog bath from this company.”

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Posted 2 years ago

Thank you for your review. We are sorry to hear of your disappointment. We would like to understand what has happened so that we can resolve this matter for you asap. As this review is anonymous, please call our helpline on 01635 581958 at your earliest convenience. Kind regards The Groomers Team

Posted 2 years ago

“I was disappointed that the postage for N Ireland was nearly as much as the products that I order.”

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Posted 2 years ago

“Fabulous! Managed to get my number 5 blade from you when my usual supplier had discontinued them. Massive relief . Thanx 🤗”

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Posted 2 years ago

“Excellent service speedy postage and the puppy colonge smells amazing my bischon little Billy loves it ❤️”

Groomers Online 5 star review on 18th November 2022

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Posted 2 years ago

“Fast excellence service. Plenty of choice for your furry friends”

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Posted 2 years ago

“I would like to shave a very horrible experience i had with GROOMERS ONLINE! I have ordered a mini clippers heiniger. Came in a box without snap on comp as its specified on they web site (its should be included). Second issue happened next day, when the button stuck and blade which is obviosly brand new did not cut any hair. Item has been send however they didnt solve the problem with a blade neither didnt give me missing snap on comb. Next week i sent item again, and again, they just keep saying trimmer checked and it works but refusing wonsolve the actual issue with a blade itself. I have spend all my free time of my work to contact GROOMER ONLINE and found costumer service extremely RUDE. IMPOLITE and not being helpful at all. By kept saying me we call back they never did. Dont wanna do any replacement or refund knowing that the item is faulty just ignoring me. GROOMERS ONLINE 3 times asked me to send clipper and problem still persist. WELL DESERVED ONE STAR !!! USELESS STAFF, TOTTAL MESS, NO HELP, NO RESPECT TO PEOPLE. 100% not recommending to shop anyone there. SCAMMERS !!!”

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Posted 2 years ago

“Excellent service with a very quick delivery. Will be ordering again.”

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Posted 2 years ago

“Good service and prompt delivery”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

Groomers Online is rated 4.8 based on 9,765 reviews