Groomers Online Reviews

Name: Groomers Online
Address: 137 Greenham Business Park, Greenham, Thatcham, Greenham, West Berkshire
Rating: 4.76

4.8 Rating 9,782 Reviews

99 %

of reviewers recommend Groomers Online

4.8

Based on 9,782 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Groomers Online Review - Excellent service speedy delivery and very good quality goods

Visit Website

Phone:

01635 581958

Location:

137 Greenham Business Park,
Greenham,
Thatcham, Greenham
West Berkshire
RG19 6HN

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Groomers Online 5 star review on 9th March 2025

259

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service.”

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Posted 1 year ago

“Excellent products, very prompt delivery, and reasonable prices”

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Posted 1 year ago

“Brilliant service online, I didn’t have time to chat with the girls on Dorwest stand at crufts but phoned my order in the following day. They found my account in no time at all, answered all my questions added my purchasers points and received my order in 2 days. Brilliant…. You don’t get service like this everywhere x”

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Posted 1 year ago

“Always FABULOUS 👌🏽”

Groomers Online 5 star review on 17th March 2024

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Posted 1 year ago

“Excellent response to my order, which arrived within two days. Very pleased with the scissor pouch, great quality and capacity.”

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Posted 1 year ago

“Simple ordering, delivery took about a week. Nice product, more expensive than some but appears well made and worth the extra.”

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Posted 1 year ago

“Charging too much postage”

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Posted 1 year ago

Good Afternoon, Thank you for taking the time to leave a review, we are sorry to hear that you're disappointed with the postage charges. Please be assured we are looking in to this, we appreciate all feedback in order to help us improve our service to our customers. If you ever have any concerns or queries, please do not hesitate to call us on 01635 581958 or contact myself directly at frankie.jones@groomers-online.com. Kind regards, Frankie Jones Customer Service Manager

Posted 1 year ago

“Very happy with my new purchase! I’m new to dog grooming and putting the uniform on was really exciting! - It arrived quickly, the quality was super comfortable and the sizes were perfect! Will definitely be buying again!”

Groomers Online 5 star review on 15th March 2024

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Posted 1 year ago

“Fast excellent service thank you very much”

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Posted 1 year ago

“I ordered 4 of the pawfymes, I was impressed by all of them, to be honest I've bought perfumes for myself which have smelled worse. They disguise the doggy smell and the smell lasts for a good while. I have already recommended the pawfume and would repurchase. They were well packaged, the price is a considered purchase, a reduction on buying multiples would be an idea.”

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Posted 1 year ago

“Very please with the service and quality of items a bass grooming brush and camomile conditioner which seems to have really helped with my dogs scratching my only small issue is post cost is a bit pricey”

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Posted 1 year ago

“Exellent quick service and super products”

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Posted 1 year ago

“Really good quality of stuff”

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Posted 1 year ago

“Amazing products! Especially all coat management spray.”

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Posted 1 year ago

“Happy with all my products. Will definitely be back for more. Came highly recommended by other groomers”

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Posted 1 year ago

“Ordered the poodle tunic. Really pleased with the quality of it.”

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Posted 1 year ago

“They are a very good company and they have great customer service and the products they offer are very good quality and affordable. They offer a wide range of products for all dog grooming needs.”

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Posted 1 year ago

“Best products I have used for my pawfect doggies they smell absolutely amazing and very quick service. Very happy indeed”

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Posted 1 year ago

“Excellent products with good description of tools and usage.”

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Posted 1 year ago

“Fantastic products”

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Posted 1 year ago

Groomers Online is rated 4.8 based on 9,782 reviews