Groomers Online Reviews

Name: Groomers Online
Address: 137 Greenham Business Park, Greenham, Thatcham, Greenham, West Berkshire
Rating: 4.76

4.8 Rating 9,741 Reviews

99 %

of reviewers recommend Groomers Online

4.8

Based on 9,741 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Groomers Online Review - Excellent service speedy delivery and very good quality goods

Visit Website

Phone:

01635 581958

Location:

137 Greenham Business Park,
Greenham,
Thatcham, Greenham
West Berkshire
RG19 6HN

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Groomers Online 5 star review on 19th October 2024

256

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always pleased with my goods, fantastic communication, great offers, competitive pricing and quick delivery. I would highly recommend Groomers.”

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Posted 5 months ago

“Been using wide blades for a while and would definately recommend. Best I’ve brought!!”

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Posted 5 months ago

“Lots of choices of products and the email me when in stock function is great! Quick delivery too!”

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Posted 5 months ago

“Just wanted to say a big thanks to Hannah who I placed my order with and which I needed by a certain day. Although paying extra for next day delivery I had missed the deadline for that day. However with approx 15 minutes to pick up by delivery company Hannah and the Groomers Team got my order together to ensure it got on the van for next day delivery. Thank you so much 👏👏”

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Posted 5 months ago

“Been a dog groomer for 36 yrs and I have used Groomers loads of times and they having amazing products and always delivered fast and efficient Highly recommend”

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Posted 5 months ago

“Excellent service and a brilliant tool, although not fully used as yet.”

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Posted 5 months ago

“Amazing customer service and quickly rectified my order, the products arrived quickly. Was struggling to find the right slicker brush for my doodle, perfect purchase and makes grooming so much easier. Thank you will defiantly recommend to other dog owners x”

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Posted 5 months ago

“Found all the products I was looking for. Delivery was quick and efficient.”

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Posted 5 months ago

“Great service quick and accurate which was very important to me thank you to the whole team”

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Posted 5 months ago

“Great service, fast delivery”

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Posted 5 months ago

“I am still awaiting my products after seven days, have emailed the company and awaiting and answer”

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Posted 5 months ago

Dear Jan, Thank you so much for taking the time to provide feedback on your experience with Groomers Online. We truly appreciate customers like you who reach out to us and share their thoughts. We sincerely apologize for the delay in receiving your products, I can see our team issued a replacement for you on the same day as your email, we trust this reached you safely? We apologise again for any inconvenience caused. Please feel free to reach out to us with any further concerns or questions at customer.service@groomers-online.com. We are here to assist you and ensure your satisfaction. Thank you for your patience and understanding. Kind regards, Customer Support Team Groomers Online

Posted 5 months ago

“Ordered case of shampoo delivered earlier than expected very straightforward to order and cheaper than Pets at Home will use again”

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Posted 5 months ago

“I ordereed two pairs of scissors and received both in a package before I expected it. Both were in perfect order, do exactly what I wanted and are excellent quality. Can't fault them, can I?”

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Posted 5 months ago

“An impressive company that I. Top quality items, sent out promptly, great customer service. Highly recommended.”

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Posted 5 months ago

“Good fast service and reduced price which was great”

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Posted 5 months ago

“fast delivery Thank you”

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Posted 5 months ago

“Just ordered and received a new bath. My bath had broke , I ordered Friday night and called on Monday morning asked if I could have it delivered asap , the 2 ladies I spoke to couldn’t have been more helpful , they set my delivery for the Wednesday. The delivery was nice and smooth and on time . And as for the bath I absolutely love it , it’s fantastic and the price wasn’t too bad either”

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Posted 5 months ago

“Great customer service.”

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Posted 5 months ago

“Highly recommend, quality products , value for money and quick delivery times . Groomers products are perfect for in salon use”

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Posted 5 months ago

“Good quality scissors at a fair price.”

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Posted 5 months ago

Groomers Online is rated 4.8 based on 9,741 reviews