Groomers Online Reviews

Name: Groomers Online
Address: 137 Greenham Business Park, Greenham, Thatcham, Greenham, West Berkshire
Rating: 4.76

4.8 Rating 9,745 Reviews

99 %

of reviewers recommend Groomers Online

4.8

Based on 9,745 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Groomers Online Review - Excellent service speedy delivery and very good quality goods

Visit Website

Phone:

01635 581958

Location:

137 Greenham Business Park,
Greenham,
Thatcham, Greenham
West Berkshire
RG19 6HN

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Groomers Online 5 star review on 9th January 2025

257

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“perfect, quick delivery”

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Posted 1 year ago

“Always happy with the customer service, quick delivery & great products”

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Posted 1 year ago

“Delivered in good time all in good order thank you.”

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Posted 1 year ago

“Paw fizz tablets arrived quickly and were well packed. My Bichon Frisée seemed to quite enjoy soaking her paws in her baby bath. After drying her paws and a nice brush she was ready for a long siesta. Lovely product, smells beautiful but sadly hasn’t stopped her licking her paws. However we will persevere as it leaves her paws beautifully clean.”

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Posted 1 year ago

“The two types of scissors look and feel just what I required. Will be trying them out next time I groom my poodle and westie.”

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Posted 1 year ago

“Still waiting for my delivery 8 days after ordering despite having emailed customer services and not had a reply. Hence the one star”

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Posted 1 year ago

Hi, Thank you for your review, I am sorry to hear you haven't received your order yet. Please WhatsApp us on 07796712619 with your order number and we can look into this as a matter of urgency for you. Thanks Ella

Posted 1 year ago

“Ordered my goods on the 1st October..it's now the 8th and I've still not received them despite sending you and email which I haven't had a reply to. Would have expected to have received them by now even by 2nd class post !”

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Posted 1 year ago

“great product, good price, fast delivery”

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Posted 1 year ago

“Excellent and fast service. Product good quality and does the job”

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Posted 1 year ago

“I purchased a Show Tech medium slicker brush and a pair of 7.5 inch curved Roseline scissors both are great quality and are perfect for making life easier grooming our year old cockapoo 'Enzo'. The website was easy to use and find what I needed. The items came on time and were well packaged. First time using Groomers Online, won't be the last.”

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Posted 1 year ago

“I am really pleased with the products on offer , the price, and extremely prompt delivery. When running a small grooming salon solo, all of the aforementioned is extremely important to me especially in this financial climate. Thank you, Groomers. I will definitely be making future purchases.”

Groomers Online 5 star review on 7th October 2023

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Posted 1 year ago

“Great online shopping experience with very prompt delivery.”

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Posted 1 year ago

“Bought the replacement top after my original one was worn after ten years. Can only say that it looks nice, however the anti slip is about as non slip as a sheet of ice! It’s claimed to be rubber, but I’m more inclined to think it’s like a hard plastic. Does anyone actually try these things out with an actual dog? My customers dogs have literally been sliding all over. In addition, it has an aluminium edging, which annoyingly catches hairs when you brush it clean. Too late for me as I got rid of my old top as I thought this one would do. I’ve since bought a proper matting, coin style, for £27 and that’s sorted it, but annoyed that groomers-online are selling these table tops. They’d be better off selling coin style rubber matting (the thick one for added weight on the table) Certainly wouldn’t recommend the table top though.”

Helpful Report

Posted 1 year ago

Hi Graeme, Thank you for your review, we're sorry to hear you're not completely happy with your purchase. Please email your order number across to us at customer.service@groomers-online.com and we can discuss this further with you. Thanks Ella

Posted 1 year ago

“Quick delivery and product perfect thank you”

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Posted 1 year ago

“Excellent service. Quick response to order & dispatch. Will use again.”

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Posted 1 year ago

“I have ordered products and I am yet to receive them or any information on tracking, I needed these products for an offer I am offering but have had to disappoint my customers!”

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Posted 1 year ago

Hi, Thank you for your review, I am sorry to hear you haven't received your order yet. Please email us your order number to customer.service@groomers-online.com and we can let you know when this is due to be delivered. Kind regards, Ella

Posted 1 year ago

“Ordered two toned trousers , tunic and full suite which are absolutely brilliant, delivery in quick time. Will use again.”

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Posted 1 year ago

“Always arrive on time & always happy with my orders,highly recommended”

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Posted 1 year ago

“Excellent value really pleased with it.”

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Posted 1 year ago

“Great service!! My order arrived really quick & I was kept updated with time’s & delivery and I am so happy with my left handed scissors .”

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Posted 1 year ago

Groomers Online is rated 4.8 based on 9,745 reviews