Groomers Online Reviews

Name: Groomers Online
Address: 137 Greenham Business Park, Greenham, Thatcham, Greenham, West Berkshire
Rating: 4.76

4.8 Rating 9,745 Reviews

99 %

of reviewers recommend Groomers Online

4.8

Based on 9,745 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Groomers Online Review - Excellent service speedy delivery and very good quality goods

Visit Website

Phone:

01635 581958

Location:

137 Greenham Business Park,
Greenham,
Thatcham, Greenham
West Berkshire
RG19 6HN

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Groomers Online 5 star review on 9th January 2025

257

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy fast delivery”

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Posted 1 year ago

“Quick easy website, delivery quick also”

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Posted 1 year ago

“I opened my products which were all in metallic aerosol containers. One of them was very dented. Despite calling at least 4 times was never able to get hold of them despite emailing and leaving messages. As the products were not cheap was surprised by one thin jiffy bag and a little extra bubble wrap with that type of product needs more padding and or a box. Disappointed that there is never any staff on their phone line to deal with your queries and feel like I got a bargain basement product all dented however it was a bargain basement price and for that sort of money I expect better packaging and perfect products.”

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Posted 1 year ago

Hi Zena, Thank you for your review, I am sorry to hear you have been experiencing issues with the products you had delivered. Please email our Customer Service Manager at ella.willicome@groomers-online.com to discuss this further . We look forward to hearing from you soon. Groomers

Posted 1 year ago

“I have always found items are delivered quickly and well packaged. Communication for arranging large deliveries is very straightforward. Their own-brand products are some of the best.”

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Posted 1 year ago

“I ordered 3 x 5 litre shampoo. They arrived the next day, sooner than expected. Very pleased.”

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Posted 1 year ago

“First time I've used them and very pleased with the service, quick delivery to the outer isles 👍”

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Posted 1 year ago

“Excellent product range and customer service”

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Posted 1 year ago

“Pretty good small leak in one 5 litre bottle but not detrimental to the shampoo bottle. ABSOLUTELY ADORE my new scissors. Rose gold straight 8 inch. Well worth the £70+ they sound and look correct and amazing can’t wait to use them. Would put 5 star but just the small leak off of perfect”

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Posted 1 year ago

“Very pleased with the tear stain treatment I purchased for my Maltese. The only product which has ever worked. Well done. I'm impressed. Thank you for making my beautiful puppy even more beautiful. Works well on my two bichons as well. A triple whammy.”

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Posted 1 year ago

“Very good service, reasonable prices products”

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Posted 1 year ago

“Quick and easy to do business with however their product range has been drastically reduced and while some are competitively priced some are not. They provide good customer service but you may be forced to shop the competition due to small product range.”

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Posted 1 year ago

“Fast reliable delivery as usual.”

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Posted 1 year ago

“Groomers has great quality products and I love the service”

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Posted 1 year ago

“Really good would recommend”

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Posted 1 year ago

“Highly recommend good service”

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Posted 1 year ago

“Received very quickly.”

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Posted 1 year ago

“Great company and very helpful and friendly Staff with advice on the products.”

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Posted 1 year ago

“Great value for money.product arrived quickly and with no problems.item is made of good quality.”

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Posted 1 year ago

“Easy to buy, great product thank you”

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Posted 1 year ago

“Excellent service and a quality product. Shipping was fast and we were kept up to date with delivery. Will be using again”

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Posted 1 year ago

Groomers Online is rated 4.8 based on 9,745 reviews