Groomers Online Reviews

Name: Groomers Online
Address: 137 Greenham Business Park, Greenham, Thatcham, Greenham, West Berkshire
Rating: 4.76

4.8 Rating 9,776 Reviews

99 %

of reviewers recommend Groomers Online

4.8

Based on 9,776 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Groomers Online Review - Excellent service speedy delivery and very good quality goods

Visit Website

Phone:

01635 581958

Location:

137 Greenham Business Park,
Greenham,
Thatcham, Greenham
West Berkshire
RG19 6HN

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Groomers Online 5 star review on 9th March 2025

259

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exactly what was needed and a great price .Swift service and prompt delivery. Will use your company again”

Helpful Report

Posted 4 years ago

“Groomers are very helpful, easy site to navigate and very quick, receiving goods way before other outlets. Could do with a bit more choice as some favourites, they do not stock. This said it's worth looking and prices good too.”

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Posted 4 years ago

“recommended by a dog groomer. Product fantastic. Dispatch excellent.”

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Posted 4 years ago

“gret fast delivery even in these times with C19”

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Posted 4 years ago

“My dog fudge likes the shampoo and he sleeps well.”

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Posted 4 years ago

“I have been shopping with online groomers for 4 years and have never been disappointed, great products and my new clipper blade is again Sharpe and fits perfectly to my clippers. The delivery is quick and wrapped nicely keeping the products save with no faults.”

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Posted 4 years ago

“The quality of products and service were excellent.I will definitely use again and wouldn't hesitate to recommend you.”

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Posted 4 years ago

“One word .... Excellent Great fast delivery and well packaged. Customer service is brilliant, very professional and very helpful.”

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Posted 4 years ago

“Prompt delivery, well packed, good item. Will use again!”

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Posted 4 years ago

“Easy to find what I was looking for on the website and quick delivery!”

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Posted 4 years ago

“Great service...... Quick delivery and I will defiantly be ordering for Groomers again :)”

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Posted 4 years ago

“These dog clippers are Excellent and I would recommend them to anyone”

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Posted 4 years ago

“Excellent products great service 👌”

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Posted 4 years ago

“Website says you are open. I ordered and payed for a blaster on the 8th of May. Have only received confirmation of order and nothing else! There has been no communication/ update. Cannot get through on the phone!”

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Posted 4 years ago

“Very good service happy with goods delivery was very fast thank you.”

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Posted 4 years ago

“Fantastic service and speedy delivery”

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Posted 4 years ago

“Received quickly pleased with the product.”

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Posted 4 years ago

“The clippers arrived quick enough however one of the combs broken. Sent an email on Saturday when arrived and no reply so called on Monday. Spoke to owner who promised to call back. He didn’t so I called again, updated and said would call back. As heard anything called on Wednesday and said replacement comb would be with me that day or next. A week later no replacement, no return to calls or emails. Eventually spoke to member of staff and explained wanted refund. Clippers collected on Wednesday and still no refund. Appeared that they were being sent back to me 4 days later for some reason. Eventually got refund and promised a call back from ‘manager’. Never got call back or apology. Totally understand items get broken but terrible service and would never use this Company again for anything”

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Posted 4 years ago

“Great product and quick delivery”

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Posted 4 years ago

“2 weeks ago I bought a product and I didn’t received yet , horrible service and lost the money”

Helpful Report

Posted 4 years ago

Groomers Online is rated 4.8 based on 9,776 reviews