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Groomers Online Reviews

4.8 Rating 9,776 Reviews
99 %
of reviewers recommend Groomers Online
4.8
Based on 9,776 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Groomers Online Review - Excellent service speedy delivery and very good quality goods
Read Groomers Online Reviews
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Phone:

01635 581958

Location:

137 Greenham Business Park,
Greenham,
Thatcham, Greenham
West Berkshire
RG19 6HN

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Anonymous
Anonymous  // 01/01/2019
Everything I've orderd has been delivered promptly and I'm delighted with my purchases One problem I've had is with a table that I've had to cancel as it stated free delivery on all purchases over the weekend only to discover that they wanted 100 and odds more a few days after ordering I still haven't been reimbursed the price of the table yet Apart from this minor hitch I'd definitely use this company
Helpful Report
Posted 2 years ago
Blue lagoon fragrance spary bought to replace your discontinued curiosity spray which i love. I'm so disappointed, it smells horrible and doesn't last on the dogs coat
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Posted 2 years ago
Very good, easy to use. Would be useful to know how long delivery takes but apart from that great.
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Posted 2 years ago
Although communication was slow an issue was resolved satisfactorily Thanks
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Posted 2 years ago
Thank you for your review. We were sorry to see that this arrived damaged. Thank you for allowing us to send the replacement and we hope you enjoy the products! Kind regards The Groomers Team
Posted 2 years ago
Tiny bit smaller then I thought they’d be being a medium. But they are ok.
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Posted 2 years ago
A very efficient website catering for most aspects of dog grooming! Very quick delivery and when needed customer service are very helpful! Highly recommend
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Posted 2 years ago
Very good service and delivery happy with all equipment I’ve purchased from groomers
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Posted 2 years ago
All fine but postage was expensive at £3.50 for a tool costing £9, and it still took 4 days to arrive.
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Posted 2 years ago
Love the shampoos I ordered with the deal 3 for 2 I ordered the Banana and mango Blue skies and sweet candy however one out of the three I had leaked when delivered
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Posted 2 years ago
Dear Christina, We are sorry to see this. Please contact us at customer.service@groomers-online.com with the damaged picture. We can then send you a replacement if needed. Kind Regards The Groomers Team
Posted 2 years ago
My recent purchase of Master it blade set was sent to my billing address, rather than my work address which I wanted. I did get in touch and found out where I could go to pick the package up, which I did without incident. The only thing is the delivery card was put in the crack of my front door - it could have blown away and the store my package was finally delivered to was over 5 miles away from my address. I have not yet tried the blades, but I have found the same blades I purchased previously were good in that they are good when clipping larger dogs more quickly.
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Posted 2 years ago
First time, quick delivery when it's difficult when you can't get what you want from the 'shops'.
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Posted 2 years ago
I ordered a grooming mat, the website is easy to use, the product was very well priced and the delivery was quick. Hassle free shopping.
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Posted 2 years ago
Good product range I bought a new work coat after my old one from your company got old and worn it lasted multiple years cannot fault it only thing is that the zipper on the new pink isn’t the same as the badge compared to old
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Posted 2 years ago
Easy to order online, fast delivery. However delivery left in unsecure place on front door step in view of passing people.
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Posted 2 years ago
Well, groomers as a company i would say is great, the stuff was shipped out quite quick with good correspondence as the item i was getting was rather large .. I knocked a star off as the parcel arrived very VERY damaged, but this may not have been Groomers fault, it may have been the couriers? The courier took the parcel back and Groomers were very quick to contact me and sort out sending a new one out.
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Posted 2 years ago
Love using groomers online for all my salon needs. I’ve found they are a little out of stock than Normal lately, but I assume it’s because they are so popular!
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Posted 2 years ago
Great quick service
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Posted 2 years ago
very prompt service.
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Posted 2 years ago
Very good service from the company. The product was also great.
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Posted 2 years ago
Snoods for my show girls who hate the noisy drier, really helps block out the noise helps with anxiety 1/2 the price of other brands I would recommend this product and the quick delivery from Groomers….thanks
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Posted 2 years ago
Groomers Online is rated 4.8 based on 9,776 reviews