Groomers Online Reviews

Name: Groomers Online
Address: 137 Greenham Business Park, Greenham, Thatcham, Greenham, West Berkshire
Rating: 4.76

4.8 Rating 9,771 Reviews

99 %

of reviewers recommend Groomers Online

4.8

Based on 9,771 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Groomers Online Review - Excellent service speedy delivery and very good quality goods

Visit Website

Phone:

01635 581958

Location:

137 Greenham Business Park,
Greenham,
Thatcham, Greenham
West Berkshire
RG19 6HN

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Groomers Online 5 star review on 1st February 2025

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just received my curved scissors and noose, I had t had an update on delivery status but sent them a message/email and they got back to me within an hour with all information thanks”

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Posted 4 years ago

“Excellent fast service.”

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Posted 4 years ago

“Super fast order and delivery”

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Posted 4 years ago

“Although I am pleased with the product I purchased, a grooming table, delivery was a problem. Having given my email and telephone number to Groomers when ordering on line on a Friday, I received no indication via either as to when I might receive it. I had assumed it would be within 24 hours but after that time had elapsed I heard nothing. As it happened it arrived, without notice, the following Monday while I was out and a card from Fedex invited me to call (no phone number) or use an app (don't have one) or go on line to organise another delivery. Eventually I found a telephone number and was able to arrange delivery the next day but no specific time. Customer Service at Fedex said they had been given neither my phone number or email to contact me prior to delivery. Having ordered several things over the past year from various companies this has been the least acceptable (although Fedex have not delivered before)..”

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Posted 4 years ago

Thank you for your review. Please accept our sincere apologies for this. Provided you had given your contact details, you should have been notified from the courier. We are taking this very seriously and will be investigating further. In the meantime, we are pleased that you have the goods and we hope you enjoy them. If you have any further queries, please do not hesitate to contact us. Kind regards The Groomers Team

Posted 4 years ago

“Very happy with my purchase (Andis Clipper & comb set).. I would have no hesitation in buying from Groomers online again. Thank you 😊”

Groomers Online 5 star review on 15th January 2021

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Posted 4 years ago

“It was really easy to order online. The time from ordering the product from Groomers and the actual arrival time was just a few days. I expected it to take longer. It came very carefully packaged as it contained liquid.”

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Posted 4 years ago

“Very good value and prompt response and delivery Thanks again”

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Posted 4 years ago

“Ordered online straightforward good choice and received items quickly”

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Posted 4 years ago

“Great service always get delivery’s fast”

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Posted 4 years ago

“A very prompt delivery service considering the pandemic, I was very pleased with my purchase and extra pleased with Groomers delivery”

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Posted 4 years ago

“Goods arrived quickly thank u”

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Posted 4 years ago

“Groomers are a great company who have a good stock at affordable price. Items are extremely good quality.”

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Posted 4 years ago

“Fabulous website and service. Use again 👌🏻”

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Posted 4 years ago

“Great service. I emailed to get advice from Groomers (Ashleigh) and they told me what I need to know plus some extra tips. They clarified my questions and the order arrived promptly with no problems. Would recommend and will use again.”

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Posted 4 years ago

“Glide conditioner is very good and helps with knots on coat however the spray is temperamental sometimes it works ok and then it won’t work and then it won’t stop spraying out the product”

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Posted 4 years ago

“All orders arrive quick, products are as described and really helpful website/service”

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Posted 4 years ago

“Always has a wide range of products and reasonable prices, great quality products and easy to use :)”

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Posted 4 years ago

“My first purchase from Groomers Online. Very impressed, will buy from this company again. Thank you!”

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Posted 4 years ago

“Very good sorted out my order quickly as I had a issue with it”

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Posted 4 years ago

“I have purchased various items from Groomers and they have always been quick and very efficient with the delivery”

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Posted 4 years ago

Groomers Online is rated 4.8 based on 9,771 reviews