Grisport Reviews

Name: Grisport
Address: GRS Footwear Lunar House , 1 Easter Park , Baker Road, Nelson Park West, Cramlington, Cramlington
Rating: 4.84

4.8 Rating 7,443 Reviews

97 %

of reviewers recommend Grisport

4.8

Based on 7,443 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Grisport 5 star review on 17th February 2025

162

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good upper. Outsole insufficiently stiff in the midstep. Fair price.”

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Posted 3 weeks ago

“shoes are good - would be perfect if you did half sizes - having to wear 2 pairs socks and not quite right - smaller size too small.”

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Posted 2 months ago

“Hi Grisport never got the accessory pack order was £70.82 got the boots they are great work boots”

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Posted 4 months ago

“I have now purchased 3 lots of footwear and a few other items. Good product, fits well - no issue. Unfortunately I've had 2 separate fault issues and although the return service is simple enough it takes a long time for it to be actually addressed. Secondly there is no letter/comment to acknowledge the issue or any apology. Im my opinion this is basic customer service, so something Grisport should think about.”

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Posted 4 months ago

“Ordered some boots in my usual shoe size. Quick delivery and good communication initially. The boots were a tight fit so I had to return them for the next size up. The pre paid postage label and return form made the process very easy. However it’s now been 9 days since I returned the boots (48hr postage) and I haven’t had confirmation of the return being received, processed or when I might expect my replacement boots.”

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Posted 5 months ago

“Nice products, quick service this time. Previously they were not interested when a pair of new boots leaked and were very unhelpful.”

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Posted 5 months ago

“I ended up not buying the Grisport boots and bought Dedito instead. Whilst the Grisport were quite comfortable, found the tongue of the boot didn't sit very well between the laces and was hard to get to sit flat for maximum comfort and even harder to achieve with wet cold hands in winter. I also felt the extra creases would trap more mud. The Dedito boot tongue was much neater and I like the velcro strap they have that cross over the laces to secure them and to stop much becoming entagled in them. Yet to try in the winter season but above was my reasoning for my choice.”

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Posted 6 months ago

“My last Grisports were size 9, the same as the most recent shoes. These are quite a bit tighter on my feet than the previous ones and after a couple of weeks, they are not fitting any better. perhaps I hould not have trusted the fitting to be the same and should have purchases a pair half a size larger.”

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Posted 7 months ago

“Quick service and the shoes great fit and comfortable. But the reason for three stars is when they arrived the box was crushed and torn at one end. Luckily the shoes were ok. But no thanks to Evri the courier”

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Posted 7 months ago

“The order process is good and delivered within a couple of days. However the cost of delivery was expensive for a few laces”

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Posted 7 months ago

“I bought Grisport Aztec boots because Which Magazine recommended Grisport waking boots as a ‘best buy’. When I received them they looked great and felt comfortable and needed very little breaking in. However they have a serious design fault, in my opinion: I had only worn them a few times for short walks when I passed one foot over the other and somehow two of the metal lace hooks caught on each other, locking my feet together. I nearly fell over, but they released just in time. However the two lace hooks were damaged (see photos). This could have caused a serious accident in some hiking situations. This could only happen because of the design of the lace hooks. It’s only because they are made of thin metal that they can hook together. The thicker castings used on many other boots simply can’t hook together. So now I have two problems: 1. Do I continue using them, taking care because I know the lace hooks can catch and cause a fall? 2. Now that the lace hooks are bent outwards they may not hold the laces so well, and they may be more likely to catch on other things. But if I try to bend them back to their original position they may break, leaving me with boots that won’t fully lace. This isn’t technically a warranty issue, because I don’t see a fault in workmanship, but I do see a design fault that could be fixed by using thicker, cast-metal lace hooks. This means I really can’t recommend these boots to others, much as I would like to for their other great qualities.”

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Posted 8 months ago

“A bit disappointed at the comfort level of the discounted/cheaper Lady Nova walking shoes. I regret changing from the more expensive Constance walking shoe I normally purchase.”

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Posted 8 months ago

“Unfortunately I can't write a review at the moment as I hurt my foot just after ordering shoes and can't wear them yet”

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Posted 8 months ago

“I like the shoes and they are comfortable but the waterproofing didn't last long which is shame. Probably won't buy of grisport again for this reason.”

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Posted 8 months ago

“Unable to comment as I haven't received the items I have ordered yet”

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Posted 10 months ago

“Product is great, service was rather poor.”

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Posted 11 months ago

“I don’t like to give bad reviews but these boots took the skin off my heels within about the first mile of my walk, the reviews were great and you can wear them straight out of the box, no you can’t! That was about 3/4 weeks ago and my heels are only just recovering, I’m still trying to walk them in but they are the most uncomfortable boots I’ve ever worn sadly. They look nice and are waterproof which is the main reason for buying them. I should have known better but even after still trying to walk them in they are still uncomfortable and run my heels, and that’s wearing special socks with them. Such a shame.”

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Posted 1 year ago

“After much thought I have gone for 3 stars. I was pleased with the process of purchase and delivery and initially with the boots. Sadly after one day in the field one of the eyelets came away from the boot. Grisport offered a full refund so although I am disappointed in the boots I am satisfied with the way the issue has been dealt with. I was considering getting a pair of their Keeper boots as well but this is on hold while I reconsider after the failure of the Alligator boots.”

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Posted 1 year ago

“I received my order within 3 days which was very good. But I have returned the walking shoes as I thought for the cost the quality was poor. The tongue didn't sit right making the shoes uncomfortable”

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Posted 1 year ago

“Having previously submitted a review of my Grisport boots where one of my boots was causing me discomfort, I contacted Grisport and the support I received was superb. This problem has now been resolved to my complete satisfaction and I cannot praise Grisport highly enough.”

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Posted 1 year ago

Grisport is rated 4.8 based on 7,443 reviews