Grisport Reviews

Name: Grisport
Address: GRS Footwear Lunar House , 1 Easter Park , Baker Road, Nelson Park West, Cramlington, Cramlington
Rating: 4.84

4.8 Rating 7,249 Reviews

97 %

of reviewers recommend Grisport

4.8

Based on 7,249 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Grisport 5 star review on 21st December 2024

155

Anonymous

Anonymous // 01/01/2019

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“Excellent, comfy shoes from day one. Would recommend”

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Posted 11 months ago

“This is my third pair of shoes from Grisport, this time it was a pair of trainers and the quality goes without saying. The website is easy to use and their footwear is as described, I would not hesitate to recommend Grisport to anyone looking for boots, shoes or trainers.”

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Posted 11 months ago

“Excellent shoes, comfy from day one. Wear everyday as I teach so don't sit down. They are supportive, warm and so I bought a second pair. Excellent price for such a high quality shoe. Loved the free socks. So warm, soft yet durable. I would prefer 2 free pairs instead of a travel mug! Thank you for great quality products, including the mug.”

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Posted 11 months ago

“Been buying grisport Dartmoors for years, never had an issue. Fit straight out of the box, excellent comfort and durable. Can throughly recommend.”

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Posted 11 months ago

“Good prompt delivery. Boots seem excellent. Looking forward to walking from Le Havre to Le Tréport in them during May walking the Normandy coast.”

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Posted 11 months ago

“Great boots, and even better was the customer service with my exchange. Can't beat the extras you get with a £70 order - the socks were cosy and warm.”

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Posted 11 months ago

“Wonderful and effective real person customer service. I had a return query about sizes and styles and they were so helpful. And the boots are brilliant!”

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Posted 11 months ago

“Reasonably priced and very comfortable, and stylish.”

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Posted 11 months ago

“Impressed so far.Love the alternative to traditional laces.”

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Posted 11 months ago

“Swift dispatch, good communication and very comfy boots - very happy!”

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Posted 1 year ago

“So far very happy with the boots which i use just for my morning walk around the local park, sometimes with my son's dog, and to collect medication. Despite only being a few pounds more than my previous ones they seem to be much better made.”

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Posted 1 year ago

“Excellent boots waterproof very comfy good grip”

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Posted 1 year ago

“Really pleased with my Walking Shoes. Good fit. Comfy. Arrived quickly too.”

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Posted 1 year ago

“10? UB Jkg”

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Posted 1 year ago

“Excellent service and product.”

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Posted 1 year ago

“A very well-made product with good quality materials being used. From experience, Grisport products are hard wearing, retain their looks if cared for and are very good value for money. The product arrived very quickly and was well packaged. All in all an excellent service and high quality product.”

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Posted 1 year ago

“I love Grisport bots but would advise to buy direct from a retailer and not from the uk website. Customer service is non existent and trying to get a refund for an item that didn't arrive (wasn't even shown on Royal Mail tracking) was very difficult.”

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Posted 1 year ago

Thank you for your comments. The comments do not follow the actual events. We had two phone calls from yourself in relation to this non delivery. We advised that there was a 5 day window that the parcel could arrive in, as the delivery is only an estimate. Once this time had passed and the parcel was still not delivered then we could action a claim and attempt a second delivery or a refund. After your second call to let us know you still did not have the parcel then we refunded your purchase whilst on the call and apologised for the inconvenience caused. Unfortunately on occasions, there can be issues with deliveries going missing or packages becoming damaged and not reaching their destinations. Your original delivery is still showing as pending and upon our investigations, Royal mail have confirmed as missing. We are disappointed that your review claims that customer services are non existent, when our team try our upmost to provide the best service we can. We have many genuine reviews commenting on great service and we pride ourselves on this. We appreciate that your comments reflect your frustration with the service on this occasion. DC Grisport UK

Posted 11 months ago

“brilliant sock, dont wear anyother,”

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Posted 1 year ago

“Excellent service. The Exmoor shoes were the first Grisport purchase for me and I am really pleased with them. Very quick delivery and good value. Thank you”

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Posted 1 year ago

“Fantastic boots at a great price and first class customer service.”

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Posted 1 year ago

Grisport is rated 4.8 based on 7,249 reviews