Grisport Reviews

Name: Grisport
Address: GRS Footwear Lunar House , 1 Easter Park , Baker Road, Nelson Park West, Cramlington, Cramlington
Rating: 4.84

4.8 Rating 7,443 Reviews

97 %

of reviewers recommend Grisport

4.8

Based on 7,443 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Grisport 5 star review on 17th February 2025

162

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have 2pairs of Grisport,and they are very comfy.Bought the Icarus,as I wanted something a bit better looking.They look good,but the Crepe type sole are hard with no spring in them and make my feet ache”

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Posted 4 years ago

“Quality of goods are fine although some scuffing to the front of one pair of boots. Disappointed that walking packs were not included and only 1 hat when 2 pairs of boots ordered. Have emailed twice to see if something has been missed or have I misunderstood the offer but received no acknowledgement or response.”

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Posted 4 years ago

“My husband bought these a few weeks before me & higly recommended them. However I've worn them 4 times so far but they hurt the balls of my feet even with boot socks. Will buy some gel soles to see if that helps.”

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Posted 4 years ago

“Disappointed that a day or 2 after delivery I received black Friday notification telling me product was almost £20 cheaper. Had I known that when ordering I would have held back.”

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Posted 4 years ago

“I love my wellies from Grisport. Still waiting for a reply about my walking shoes which were not in stock after placing the order. Consequently I missed out on my gift pack . Hoping Grisport will honour this as I spent £96”

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Posted 4 years ago

“I honestly can't give a solid review on the boots I purchased on the 12th of November. The Boots are a Christmas gift. The free accessory Walking Pack finally arrived, 15 days late after the purchase of the boots. However, I do appreciate the free gift the "Walking Pack' it consist of a pair of boot laces, boot bag and 1 pair of green socks.”

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Posted 4 years ago

“Flimsy laces. The boots seem robust with good sole and tread. Unfortunately they are not very comfortable and will need to be worn in. The right boot causes pain on the inside of the ankle bone. I am playing around with lacing and hopefully they will become more comfortable with use.”

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Posted 4 years ago

“Nice boots except left one seems a lot tighter & uncomfortable”

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Posted 4 years ago

“Good Morning, Whilst I am impressed with your product range please note that the reason I have returned the boots I purchased was due to their colour in the catalogue being obviously Brown not virtually Black on the delivered boots. Unfortunately as my wife said they almost looked like "biker" boots so not suitable for a Ranger role I do.”

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Posted 4 years ago

“Reluctantly purchased a pair of Java Trekking due to disappointment with a previous pair of latitude where he sole came away on both feet after 18 months. Never heard a peep from customer services. Their shoes are normally very good as they are wide fitting.”

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Posted 4 years ago

“Good service the Boots I had where to small so i returned them I had a refund even if they had fitted I still would have returned them because I phoned grisport and asked were the boots on the web site the colour of the picture and the assistant said yes when they arrived they were a totally different colour to the ones on the web site that I liked very disappointed that’s the reason I had a refund”

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Posted 4 years ago

“Boots are great, but disappointing when brochure in box said boots were cheaper than I paid 3 days earlier. When you phone and advise a bit of empathy would have been nice. So practical service is good but customer long term care is poor in my experience.”

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Posted 4 years ago

Hello Steve, Thank you for your review. I am sorry you feel this way regarding your purchase. Unfortunately, the brochures prices at the time of printing were correct but prices are always subject to change. All prices are up to date on our website. Kind regards, Grisport Team

Posted 4 years ago

“The boots seem to be good but the postage was really bad for it took a week to come when it said 48hours very disappointed”

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Posted 4 years ago

“Good website and customer service. I wanted a pair of reasonable quality boots for dog walking in countryside every day. The Quatro Boots I bought appeared good value but like many cheaper boots the lacing system is not the best and I've struggled, either having too tight or too loose, to get them comfortable.”

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Posted 4 years ago

“I returned this item last week and I am still waiting to here about my refund. Please advise.”

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Posted 4 years ago

“Boots are good. However, the ‘freebies’ did not come with the boots. Phoned & was told that once they were delivered it was my responsibility. Eventually they said they would send them out, but I still have not received them. Won’t be buying from them again.”

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Posted 4 years ago

“Bought a new pair of Rampage Boots. They are solid and have very good heels. Excellent grip. Great on slippery rocks. However, I am hoping that I am able to wear them in. Had such an painful walk on my first outing. Had no choice but to carry on once started. Soles perfect. Boots look lovely. But too much pressure from new stiff leather on my ankles and upwards covered by the boots. They sit higher up on my legs than I am used to. Really massive bruises after. My old ones had started leaking and I hate wet feet. So ordered new boots. Says on the website that all the Grisport boots are wearable straight from the box. Relied on that.”

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Posted 4 years ago

“Free gifts are not needed, reduce the price instead”

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Posted 4 years ago

“Just wore the boot for the first today, really comfortable altho in the wet grassy terrain the boot leaked in the wet. I'll rub in boot wax and fingers crossed but have to say rather surprised on its first hike were as my previous pair only gave bother into their 4th year of weekly wear”

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Posted 4 years ago

“Lovely boot... high quality but not a wide fitting. Have to do water to ice trick in boot”

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Posted 4 years ago

Grisport is rated 4.8 based on 7,443 reviews