Grisport Reviews

Name: Grisport
Address: GRS Footwear Lunar House , 1 Easter Park , Baker Road, Nelson Park West, Cramlington, Cramlington
Rating: 4.84

4.8 Rating 7,339 Reviews

97 %

of reviewers recommend Grisport

4.8

Based on 7,339 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Grisport 5 star review on 21st January 2025

159

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have purchased several pairs of shoes from Grisport in the past and always been pleased with them. So when the time came to replace my hillwalking boots, Grisport was the natural choice. I must say I as not disappointed. The boots fit like a glove and provided all the comfort and support anyone could want. Isle of Arran and Goatfell here I come!”

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Posted 2 years ago

“Excellent fit and comfort. Appear to be well made but only time will tell about their resilience. Its too soon to tell”

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Posted 2 years ago

“I brought pair of walking boots and a pair of walking shoes which were too big. Sent them back and just received replacements. Excellent service and quick. They kept there promise of quick refund/replacement of goods. Like the merina wool socks, lovely and warm.”

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Posted 2 years ago

“Walking shoes as expected.”

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Posted 2 years ago

“fantastic quality items”

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Posted 2 years ago

“I am pleased with the quality of my new walking boots. Unfortunately, they are not immediately comfortable but rub on my ankle bone, not a problem I have previously had with new walking boots. It may be that this aligns with the brass "waterproof" badge which makes the leather inflexible just at this point. Hopefully, a few more uses and the leather will soften and the boots will be properly wearable rather than as currently, only using them for short walks.”

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Posted 2 years ago

“Grisport products are top quality ,their service was excellent with a very professional approach to advertising / selling / delivering and aftercare”

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Posted 2 years ago

“Comfortable well made boots, my wife and I both have a pair. Certainly the best we've purchased and they are used every day.”

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Posted 2 years ago

“Having worn out an old pair of North Face ‘Hedgehogs’, I decided to look around for something different in the walking shoe category. I hadn’t heard of Grisport before, but the reviews were excellent and the shoes I was interested in (Icarus) looked stylish and robust, so I decided to buy them. I haven’t actually worn them outside yet, just around the house to get the feel of them. That aside, these shoes feel extremely comfortable, straight out of the box. It’s like wearing slippers around the house - I have high hopes for them.”

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Posted 2 years ago

“I was happy with my boots and delivery, but as my product was over £50 I should have recieved free socks, which didn't happen,so loss of stars for lack of attention to detail.”

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Posted 2 years ago

Hello Andy, Thank you for your review. The free item item was not on your invoice so was presumed you had removed it from your basket during your purchase, as some customers do if the free item is not wanted or required. We have sent what was on the invoice. Kind regards Grisport UK

Posted 2 years ago

“Order fulfilled and delivered promptly. Excellent quality boots. Second pair from this manufacturer and just as comfortable as the first. No need to break them in and old pair now comfortably retired. Looking forward to many years of long walks”

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Posted 2 years ago

“Grisport's website was easy to navigate and order from. They dispatched my order quickly but unfortunately the delivery date kept getting changed due to DPD. The walking boots ordered were of a high standard but were not wide enough for my feet.”

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Posted 2 years ago

“Prompt delivery and please with the purchase.”

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Posted 2 years ago

“Excellent. Ordered a couple of pairs of new walking shoes, late on Thursday evening. They arrived Saturday morning. Great service. Shoes are great. Have worn them all day, they are brilliant. Highly recommend this company and it's products”

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Posted 2 years ago

“Very pleased with my walking shoes waterproof and comfortable straight away”

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Posted 2 years ago

“Amazing shoes, they are comfortable & help alleviate back pain.”

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Posted 2 years ago

“Outstanding quality matched by outstanding service. Excellent fit for walking boots, super comfortable and socks included! Instant feedback from Gavin when I enquired about longer laces, arrived within days. Cannot recommend more highly.”

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Posted 2 years ago

“I contacted Grisport by phone before placing an order explaining I have slim feet and could they suggest some walking shoes, they were very helpful. I ordered 2 different pairs but unfortunately both were too wide. They appeared well made and good cushioning. The returns process was straightforward and I received an email when Ghisport received my returned boots.”

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Posted 2 years ago

“Very quick delivery,the gamekeeper boots which i bought are excellent quality and very comfortable out of the box,looks like I'll get years of wear out of these just the same the pair of decoy boots i bought two and a half years ago.”

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Posted 2 years ago

“Will not use this company again. Advertised free accessory pack on orders over £50. Added it to my order but was charged. On querying it they said it wasn't available during sale period. Absolutely nothing on their website to state this. Further querying emails were ignored. Had to ring in the end to get a refund as they charged me for the item and didn't even send it out. Very poor service. Posted a review on the item and that review vanished. See if this one stays.”

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Posted 2 years ago

Grisport is rated 4.8 based on 7,339 reviews