Grisport Reviews

Name: Grisport
Address: GRS Footwear Lunar House , 1 Easter Park , Baker Road, Nelson Park West, Cramlington, Cramlington
Rating: 4.84

4.8 Rating 7,443 Reviews

97 %

of reviewers recommend Grisport

4.8

Based on 7,443 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Grisport 5 star review on 17th February 2025

162

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt Item well displayed and true description”

Helpful Report

Posted 1 year ago

“Loved grisport shoes for many years but lately the quality seems awry. Normally fit perfect straight out of box. Not so this time. Just one of those things I suppose but made worse by attitude of customer services. Atrocious.”

Helpful Report

Posted 1 year ago

Hi, Very sorry that a negative review was received. As we have made you aware. Worn and dirty footwear cannot be returned for a refund. Goods must be tried on at home on clean surfaces, not outside in the garden. This is clear on our website. We cannot sell worn and dirty footwear and the soles of your return were atrocious. Our response was simply that in our email to you. Grisport remains to be a high-quality and carefully manufactured product. Not all footwear will fit every customer in the way they think it should, that is why we stress that shoes need to be fully tested indoors before being relied on outdoors. Please respect the company policy. Grisport UK

Posted 1 year ago

“My old grisport walking shoes were coming to the end so I ordered a pair of dartmoor walking shoes. As always straight out of the box and into the walk! No blisters, dry feet, perfect. Wipe off and good as new. Brilliant quality and a good price. Highly recommend”

Helpful Report

Posted 1 year ago

“Disappointed, ordered PPE work boots for staff and the courier company you use decided to drop them off at a different company. Still awaiting confirmation of refund and now the size of boot we need is out of stock. Now having to wait upto 3 weeks for item to come back into stock.”

Helpful Report

Posted 1 year ago

“I have been ordering boots from Grisport over the last couple of weeks. I have found their staff to be unfailing in their professional manner, I have been in touch with customer service and have been impressed by their knowledge and wilingness to help. The orders were speedily fulfilled and the returns policy excellent.”

Helpful Report

Posted 1 year ago

“Grisport boots are fantastic! High quality, good looking, comfortable from the start and excellent value for money. All of our family wear them and I am on my fourth pair and wouldn't think of buying any other walking boot. My friends and I now have matching boots due to my recommendations and matching hats due to your gift packs included with the boots.”

Helpful Report

Posted 1 year ago

“Best prices and lots of choice. Speedy delivery with return option. Excellent service, highly recommended.”

Helpful Report

Posted 1 year ago

“These shoes are amazing..they go on forever..best wearing shoes I have ever owned.”

Helpful Report

Posted 1 year ago

“I trust the Grisport hiking boots and shoes most of all the sport shoe brands. Quality and comfort ratio to the price are very good indeed: I have worn my Dartmoor shoes to death :-), I have just bought my Exmoor shoes and tested them hiking a week on the Isle of Portland without a slightest discomfort - and wearing the quality Grisport socks, which came as welcome free present with the shoes. Moreover, I can order non- British size shoes - my size 40 doesn't have a British equivalent. Shoes were delivered promptly and free of postage charge. So Thank you again, Grisport, from grateful Milena! :-)”

Helpful Report

Posted 1 year ago

“Iv bought Grisport footwear before from shops and always happy with the product. Now iv bought direct from you I am even happier. I can see your complete range. I have found you to be very on the ball. Thanks for being so efficient you have exceeded all of my previous positive experience 's. Even the delivery company you use are more than satisfactory with having a point of collection away from my home.”

Helpful Report

Posted 1 year ago

“Quick delivery, good customer service.”

Helpful Report

Posted 1 year ago

“What can I say good quality, quick delivery, and returns make buying so simple, and fit strait out box. Really glad I found them.. Rg warner.”

Helpful Report

Posted 1 year ago

“Good trekking shoes.”

Helpful Report

Posted 1 year ago

“Comfortable straight out of the box. Sturdy and good quality. I wear walking shoes to walk the dog in varied terrain for about 4 miles each day. I expect these Dartmoor to last longer than the normal 3-4 months.”

Helpful Report

Posted 1 year ago

“Very good shoes, kind to the feet. I now have several pairs. Quick dispatch. Recommended.”

Helpful Report

Posted 1 year ago

“As always, a great pair of shoes delivered swiftly and as agreed. I now have 4 pairs of boots/Shoes by Grisport. The quality and comfort are second to none.”

Grisport 5 star review on 17th April 2023

Helpful Report

Posted 1 year ago

“Very happy with my purchase - ladies walking boot. I am a UK size 3, narrow foot. For trainer-type walking/running shoes I usually get a size 4, which I also ordered in this instance, and it fits perfectly.”

Helpful Report

Posted 1 year ago

“Excellent walking shoes. Good value and very speedy delivery”

Helpful Report

Posted 1 year ago

“Fantastic boots, last pair I bought over 10 years ago and they are now downgraded to the garden jobs. Best walking boots I have ever had, unrivalled value for money. Boot bag and flask were nice surprises too. No waring in, just put them on and go for a good walk 🥳 Happy days.”

Helpful Report

Posted 1 year ago

“Haven’t used them yet, but feel comfortable, look great and appear to be well made. Definitely great value.”

Helpful Report

Posted 1 year ago

Grisport is rated 4.8 based on 7,443 reviews