Grisport Reviews

Name: Grisport
Address: GRS Footwear Lunar House , 1 Easter Park , Baker Road, Nelson Park West, Cramlington, Cramlington
Rating: 4.84

4.8 Rating 7,438 Reviews

97 %

of reviewers recommend Grisport

4.8

Based on 7,438 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Grisport 5 star review on 17th February 2025

162

Anonymous

Anonymous // 01/01/2019

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“Ordered boots on the Sunday got a dispatch notice on Wednesday but the courier site kept stating that they were waiting for it. Contacted Grisport who were quick to reply stating its probably gone missing and we don't have the item in stock any more. I looked on website and they were still advertising the boots they had just gone up in price! Was expecting a boot bag,laces and socks "free" with my order, thought it was too good to be true and it was! Very disappointing.”

Helpful Report

Posted 1 year ago

Hello Debra, Very sorry your review was not more positive. From time to time, parcels do go missing, which we have no control over but know are disappointing. Our investigations all lead to this parcel not being found within the DPD system we sent the parcel through. To which we have performed the relevant claims. Unfortunately we could not re-send the order as the item/size was out of stock after checking. Other sizes in this colour/style were available which is why they were showing on our website. The weekend offer had also finished when you checked which is the reason for the difference in cost. Why would we deliberately want to lose a sale, especially in these hard times. Hundreds of customers receive their orders and free goods (as many reviews show) normally but here you seem to be very unlucky. Kind regards Grisport UK

Posted 1 year ago

“First class product good value package prompt delivery with updates on despatch great service”

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Posted 1 year ago

“Great fit straight from the box and I had no need to break them in on the first day. They kept my feet comfortable and dry all day and fantastic quality and style too!! This is my second pair and I will buy again and I recommend to my family and friends!! Love love love this brand 💗”

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Posted 1 year ago

“Very pleased with the service and would use them again”

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Posted 1 year ago

“I am very pleased with the boots I bought. Nice and light, a perfect fit although I have not worn it out for walks or tested for waterproofness as yet. I'm positive itll be fine. Choosing and ordering online was easy and delivery was within a few days. Thankyou”

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Posted 1 year ago

“My wife bought a pair of Dartmoor walking shoes in Keswick and both she, and I are very impressed with them. I have since ordered a pair of Fuse Trekking boots and although I ordered the wrong size, the free returns policy is excellent. I now have a very well made and comfortable pair of boots that do not need breaking in, Thank you Grisport”

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Posted 1 year ago

“Good service and good footwear.”

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Posted 1 year ago

“Quick delivery, quality product fair price . The Andes boot is tough and still fairly lightweight”

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Posted 1 year ago

“I bought my original Aztec Crazy Horse boots early in 2021. I have wide feet, so chose the wider fitting. They were immediately comfortable - no need to wear them in - and I have worn them nearly every day since then. After two and a half years of constant wear, they were beginning to let some water in in wet weather, though still comfortable. But I decided to get a new pair before the winter. Grisport provided excellent service as they had before and I was pleased to receive a pair of socks (my previous free pair had worn out just before the boots!), a bag and some spare laces. The boots arrived as promised and have been very comfortable from the outset. And the price had actually gone down! I highly recommend Grisport and would very happily use them again.”

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Posted 1 year ago

“Recently purchased hunting boots from the store and the postage and super quick (1 week from UK to AU) and the quality is amazing. Highly recommended to anyone thinking of buying.”

Grisport 5 star review on 9th September 2023

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Posted 1 year ago

“Very comfortable boots that I managed to do a 5 mile hike on my wear without any issues. I am a large size 8 and the size 42 fitted perfectly and actually make my feet look smaller.”

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Posted 1 year ago

“Ordered my chosen safety boots , delivered on time no delays and are extremely comfortable, which is not usually the case for work boots. Will be looking at buying some new walking boots soon”

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Posted 1 year ago

“The Trident mean's shoes were keenly priced and are very comfortable. I've used them on a couple of hikes already and seem to be waterproof and grip very well on damp rocks. I'm very happy with them.”

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Posted 1 year ago

“Fantastic service. I messed my dates up and Grisport changed the delivery schedule to ensure I had my boots in time. Speaking of which, the boots are fantastic and although new, fitted well with no issues and the quality is exceptional. Highly recommended.”

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Posted 1 year ago

“Fab company to buy from I wanted some more information so sent email to them quick as anything on the phone helping me out. Gamekeeper boots are the best !!!thanks guys”

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Posted 1 year ago

“Arrived promptly. Comfortable, lightweight, waterproof boots. Bought for dog walking. Very happy.”

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Posted 1 year ago

“Received sizes 5 & 6 in the ladies Terrain walking boot. Size 5 is plenty big enough. I usually take a 5 to 6 in most shoes and boots. This is a nice boot which I will wear through the Autumn/winter when I am walking the dog in bad weather. I have just received them so can't comment any further on comfort and wear but the service was first class from Grisport and the boots felt comfortable when I tried them on. Great price in the sale.”

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Posted 1 year ago

“Order & delivery process all straightforward & timely. Thank you”

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Posted 1 year ago

“Purchased my second pair of boots recently from grisport. Great quality compared to other boots I have owned over the years.”

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Posted 1 year ago

“Excellent trainer! Ordered my normal size 40. The left shoe is a bit tight, but as they're leather it will give.”

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Posted 1 year ago

Grisport is rated 4.8 based on 7,438 reviews