Grisport Reviews

Name: Grisport
Address: GRS Footwear Lunar House , 1 Easter Park , Baker Road, Nelson Park West, Cramlington, Cramlington
Rating: 4.84

4.8 Rating 7,443 Reviews

97 %

of reviewers recommend Grisport

4.8

Based on 7,443 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Grisport 5 star review on 17th February 2025

162

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Comfortable Shoes Lucky to get a year out of a pair though.”

Helpful Report

Posted 4 years ago

“I ordered shoes on June 25th and at 13th it has not yet arrived in the United States I believe it will come soon (maybe it's because of the corona virus) And Grisport writes that it arrives within 4-7 working days ... And yet there is nothing about the shoes and their fast and available service”

Helpful Report

Posted 4 years ago

“Will be happy to review once I have received a FULL refund on the shoes I sent back. So far your service has been very good. HALF SIZE OPTIONS WOULD BE MOST WELCOME TOO”

Helpful Report

Posted 4 years ago

“I have always liked Grisport boots , however, on this occaision I was a little disappointed. It says waterproof on the side of the boot, but they are not. Perhaps next time I'll go for the full waterproof leather.”

Helpful Report

Posted 4 years ago

“The shipping was really quick going from the UK to BC, Canada. I was very impressed. Once I got the boots they looked like great quality, nice leather, and the additional back for a over 30 pound purchase was a nice addition. I was upset to see that after the first day of hiking the glue used to hold the rubber on the front of my boot was already coming off and that shipping would be extremely expensive to send it back. I'm not sure if I will buy grisport boots again depending on how long these lasts as after the first hiking trip they are already starting to fall apart.”

Helpful Report

Posted 4 years ago

“comfort level not as good as previous shoes, new ones needed thicker socks to be worn”

Helpful Report

Posted 4 years ago

“Well made and great value. Sadly the tongue rubbed against my inner ankle so I had to return them. But no quibbles. I wish they had fitted!”

Helpful Report

Posted 4 years ago

“Very comfortable boots straight out of the box. Nice few extras..bag and insoles, but I read I should have recieved a pair of socks that wernt included in my box. But happy with the boots”

Helpful Report

Posted 4 years ago

“The boots were beautiful and very comfortable, but there was a fault on the front of the left one so I returned them yesterday.”

Helpful Report

Posted 4 years ago

“What’s there to say? I ordered the boots, they came when they said, they fit. I thought they would come with a boot maintenance kit instead of a plastic boot remover and insoles which I will never use”

Helpful Report

Posted 5 years ago

“I have worn GRi boots for over 12 years and always been very happy in a size 44 however the sizing of GRi products is not as it once was. All products seem to be coming up a size too small, I now require a size 45 in each of the 6 new pairs of boots and shoes which have required returning for replacement. worth bearing in mind when purchasing their products.”

Helpful Report

Posted 5 years ago

“I am a bit disappointed as the shoes received are different to what I ordered , not hugely so but still different”

Helpful Report

Posted 5 years ago

“Disappointed that I never received the shoes and have lost my money through the fault of Royal Mail, the postal company of your choosing, who stupidly left the shoes in the dustbin whilst we were out and which was emptied, shoes and all, by the refuge collectors before we returned home.”

Helpful Report

Posted 5 years ago

“Quick service”

Helpful Report

Posted 5 years ago

“Still waiting for my shoes, so delivery is nothing to write home about...”

Helpful Report

Posted 5 years ago

Thank you for your review. As with all international orders then they may take some time to be received. In this instance, we received your order on 24th May at 7:53 PM. after our closing hours. As we do not open on Saturday or Sunday and unfortunately Monday 27th May was a public holiday then your order could not be dispatched until that week ending 31st May. Due to the bank holiday then this will also impact on our couriers meaning the delivery time will be longer than normal. Rest assured, the order is in transit and should be with you shortly. I hope this clears up your delivery time comment. Regards Grisport team.

Posted 5 years ago

“I cannot write a review as I returned the goods for a smaller size 10 days ago and have heard nothing”

Helpful Report

Posted 5 years ago

“I was displeased with the condition of the shoes when they arrived. They had been packed with the socks, protection spray and bag in the box. This meant that the shoes arrived crushed (creases in the leather on the sides). I accepted them because one wasn’t too bad and I needed them because I was going away. I should of sent them back. I will probably never be totally happy with them now. All because of careless packing. Prob won’t buy from them again. LET DOWN. This is my third pair of Grisport shoes”

Helpful Report

Posted 5 years ago

“Unfortunately they are not quite wide enough, nice looking boots (Tundra), but the speed lacing thing is odd, they are fiddlier than normal eyes, also the laces are too short from the word go.Always risky buying without trying them on,but will have to return them.Overall not quite as good as I hoped”

Helpful Report

Posted 5 years ago

“Ok. Sometimes slow to respond to emails.”

Helpful Report

Posted 6 years ago

“Ordered a pair of gripsort Crusaders - they do appear well constructed but in my opinion the ankle area needs some type of more supportive fit, either through padding or a more narrow construction. This is because I could feel more heel lift than would be good, especially over long term usage on mixed ground.”

Helpful Report

Posted 6 years ago

Grisport is rated 4.8 based on 7,443 reviews