Grisport Reviews

Name: Grisport
Address: GRS Footwear Lunar House , 1 Easter Park , Baker Road, Nelson Park West, Cramlington, Cramlington
Rating: 4.84

4.8 Rating 7,337 Reviews

97 %

of reviewers recommend Grisport

4.8

Based on 7,337 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Grisport 5 star review on 21st January 2025

159

Anonymous

Anonymous // 01/01/2019

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“I've just bought my second pair of the Wolf boots as I've been so pleased with the first. I don't even need the new ones yet (or likely to for a good while.!)but thought I'd get some just in case they get discontinued at anytime. Fitted perfectly from the off, really comfortable and totally waterproof and very hard wearing at a decent price, what's not to like! Just recently been walking in Cornwall with my original pair during Storm Noah and despite torrential rain my feet stayed dry. The free bootbag and flask are both good quality and look like they'll last. Recommended Grisport to my partner and she's just bought a pair and loves them too. I'm not normally one for paying too much attention to reviews but when I see a company working hard to give quality goods at good prices I really want to see them grow so long as they keep to that ethos. Finally the delivery was spot on too (won't be needing the included return label!!)”

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Posted 1 year ago

“I purchased new boots as I have a pair of walking shoes from Grisport and they are so comfortable, hard wearing and waterproof. Boots do not disappoint - same high quality, light weight and comfortable from first putting them on.”

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Posted 1 year ago

“Just purchased a pair of walking boots. Very comfortable. Easy purchase delivered quickly and on time. Nice touch of free accessories. Will certainly use again and have recommended to friends and family.”

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Posted 1 year ago

“A very Good service”

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Posted 1 year ago

“Got what I wanted with the efficiency I was hoping for”

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Posted 1 year ago

“Customer service was excellent. I ordered my boots, I was kept informed of dispatch and delivery. I needed the next size up, replaced promptly. Boots are perfect. Would definitely use Grisport again.”

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Posted 1 year ago

“Saracen boots are brilliant”

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Posted 1 year ago

“Excellent service and really happy with my boots”

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Posted 1 year ago

“Very pleased with the walking boots and the service provided. Boots were despatched and delivered in the timeframe with the added bonus of free socks!”

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Posted 1 year ago

“My husbands first pair of grisports , iv been wearing them the brand for years , he always used to get damp feet on walks I never , now we will both have dry feet on long walks . Great supportive walking shoes , comfortable as well”

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Posted 1 year ago

“I am very pleased with my boots which fit really well and we’re comfortable on my first walk (no blisters).”

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Posted 1 year ago

“Good quality footwear at a reasonable price. Also came with an excellent free gift. Would recommend this company.”

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Posted 1 year ago

“Fast delivery, my husband is having trouble walking with Arthritis in his ankles and these boots make the world od difference to his daily life”

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Posted 1 year ago

“I bought these shoes for a trip to New York. You may not have intended them for street walking, but they were incredible. We walked 10 miles a day, streets, steps, subway with not a moment of complaint from my feet. THANK YOU !”

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Posted 1 year ago

“I have bought Grisport shoes for the last 10 years the excellent quality has been sustained so I will continue to buy!”

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Posted 1 year ago

“Prompt Item well displayed and true description”

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Posted 1 year ago

“Loved grisport shoes for many years but lately the quality seems awry. Normally fit perfect straight out of box. Not so this time. Just one of those things I suppose but made worse by attitude of customer services. Atrocious.”

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Posted 1 year ago

Hi, Very sorry that a negative review was received. As we have made you aware. Worn and dirty footwear cannot be returned for a refund. Goods must be tried on at home on clean surfaces, not outside in the garden. This is clear on our website. We cannot sell worn and dirty footwear and the soles of your return were atrocious. Our response was simply that in our email to you. Grisport remains to be a high-quality and carefully manufactured product. Not all footwear will fit every customer in the way they think it should, that is why we stress that shoes need to be fully tested indoors before being relied on outdoors. Please respect the company policy. Grisport UK

Posted 1 year ago

“My old grisport walking shoes were coming to the end so I ordered a pair of dartmoor walking shoes. As always straight out of the box and into the walk! No blisters, dry feet, perfect. Wipe off and good as new. Brilliant quality and a good price. Highly recommend”

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Posted 1 year ago

“Disappointed, ordered PPE work boots for staff and the courier company you use decided to drop them off at a different company. Still awaiting confirmation of refund and now the size of boot we need is out of stock. Now having to wait upto 3 weeks for item to come back into stock.”

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Posted 1 year ago

“I have been ordering boots from Grisport over the last couple of weeks. I have found their staff to be unfailing in their professional manner, I have been in touch with customer service and have been impressed by their knowledge and wilingness to help. The orders were speedily fulfilled and the returns policy excellent.”

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Posted 1 year ago

Grisport is rated 4.8 based on 7,337 reviews