Grisport Reviews

Name: Grisport
Address: GRS Footwear Lunar House , 1 Easter Park , Baker Road, Nelson Park West, Cramlington, Cramlington
Rating: 4.84

4.8 Rating 7,340 Reviews

97 %

of reviewers recommend Grisport

4.8

Based on 7,340 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Grisport 5 star review on 21st January 2025

159

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Positive experience - shoes were a good price and dispatched very quickly. Would shop at Grisport again.”

Helpful Report

Posted 1 week ago

“Excellent service from Grisport; friendly, helpful and prompt.”

Helpful Report

Posted 1 week ago

“Boots are elegant and true fitting. Comfortable and robust. For walking boots they look like shoes!”

Helpful Report

Posted 2 weeks ago

“Very comfortable straight out of the box, seem to be very well made and survived the first couple of hikes very well :)”

Helpful Report

Posted 2 weeks ago

“Delivery quick great fitting walking shoes”

Helpful Report

Posted 2 weeks ago

“I firstly bought boots size 8, which since I need a wider boot I thought would be ok. They arrived next day, so excellent service. These boots proved a little roomy, so I ordered the same boots in size 7 to compare both at home . The second order arrived the next day. I decided the size 7 fitted closer and returned the size 8 pair. Turnround time for a refund is specified at 7 working days. It's now the 11th working day from when I was advised that Grisport received the return and no refund. So, great service for delivery of the order but not for refunds, hense four stars not five. I have today questioned the delay and await a reply.”

Helpful Report

Posted 3 weeks ago

“Boots were a present for my son so I can’t comment on them personally - but he loves them…”

Helpful Report

Posted 3 weeks ago

“had to change boots due to fit, all good hope they last well”

Helpful Report

Posted 3 weeks ago

“I have never bought this brand before but I am really pleased with my boots. And the very best part was the customer service. They were delivered so quickly & I was kept up to date all the way. Excellent service”

Helpful Report

Posted 3 weeks ago

“I've only recently been introduced to Grisport boots and I'm very pleased with them (Fuze Lowland Trekking boots)...also excellent delivery over the holiday period.”

Helpful Report

Posted 3 weeks ago

“Super quality products, on my 4th pair now over 7years of heavy use. Can't rate them highly enough, super service too”

Helpful Report

Posted 3 weeks ago

“Phenomenal service from Grisport as always; super-quick delivery and the quality of the shoes superb as always. With this company you really do get what you pay for.”

Helpful Report

Posted 3 weeks ago

“I have bought Grisport boots before and been very happy with them. This time, I have a problem with an enlarged toe and the boots were, unfortunately, not wide enough. Boots were returned and a refund promptly paid.”

Helpful Report

Posted 3 weeks ago

“I ordered two pairs for fit and style and settled with lady glide lovely boots super comfortable right from the start ...send other pair back and recieved refund really quickly.Excellent company to deal with highly recommend.”

Helpful Report

Posted 3 weeks ago

“I'm a little dissapointed in my 'Everest' syle boots I have bought from Grisport . They cost more than my previous ones but there is no padding in the sole area to creat any comfort. But they are waterproof. It would of been nice to of received a little free gift , I wear my Grisport hat I received last time all winter.”

Helpful Report

Posted 3 weeks ago

“This is my second pair of Grisport boots having had the same style of boot last year. The vibram sale gives excellent grip and they are actually waterproof, unlike some other brands that have claimed to be. I'm hard on my boots, walking around 50 miles a week, and my last pair lasted a whole year, which is a good 6 months longer than the competition. I also tend to suffer with rubbing to my heels as the lining material degenerates. Not so with Grisport boots which didn't rub at all or require any breaking in. They may not be the most stylish I've ever had, but I'm a massive fan, as you can probably tell. Can't recommend highly enough.”

Helpful Report

Posted 3 weeks ago

“Never received my order . Still waiting for a response from grisport after numerous emails.”

Helpful Report

Posted 3 weeks ago

“Product range and website has much improved over last few years. Walking shoes are very well made (Dartmoor & Kielder especially) and comfortable for people with "fat feet": or wide feet politely! Delivery first class”

Helpful Report

Posted 3 weeks ago

“Excellent walking shoes, this is the 3rd pair of this exact shoe that I have bought. Love the sale price and quick service.”

Helpful Report

Posted 3 weeks ago

“I bought the boots for myself for Christmas unsure and I love them! They are really comfortable - I feel like we’re already good friends!! One long walk completed so far in the snow and they performed perfectly. Very happy”

Helpful Report

Posted 3 weeks ago

Grisport is rated 4.8 based on 7,340 reviews