Grey Haze Ecigs Reviews

Name: Grey Haze Ecigs
Address: 61 South Road, Birmingham, Birmingham
Rating: 4.76

4.8 Rating 387 Reviews

93 %

of reviewers recommend Grey Haze Ecigs

4.8

Based on 387 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“Delivery was prompt, customer service were really good when I forgot to add something to my order and the juices I bought were really cheap compared to some of the other sites I'd check out first. Definitely coming back here again.”

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Posted 1 year ago

“I recently had a miserable experience with Grayhaze's customer service, and I feel compelled to share my experience. The level of rudeness and unprofessionalism I encountered was truly shocking and left me deeply disappointed. I contacted Grayhaze with a simple inquiry regarding a product I bought that had not been delivered. However, when I reached out, the customer service representative was extremely dismissive and unhelpful. They seemed disinterested in assisting me and offered no guidance or solutions to my questions. Furthermore, the tone of their responses was unnecessarily rude and condescending. It's disheartening to encounter such a lack of respect and courtesy in a customer service interaction. In my opinion, the way I was treated was completely unacceptable and far from the level of service one would expect from a reputable company. I believe that effective customer service is a crucial aspect of any business, and it's a shame that Grayhaze fell short in this regard. I hope that they take this feedback seriously and make necessary improvements to ensure that other customers do not have to endure a similar negative experience. I sincerely hope that Grayhaze takes this feedback as an opportunity for self-improvement and works towards providing better customer service in the future. Until then, I would caution potential customers to be wary of the service they might receive from this company.”

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Posted 1 year ago

“DONT ORDER FROM THIS COMANY THEY DONT ISSUE REFUND AND HAVE TERRIBLE CUSTOMER SERVICE THE RATS 🐀🐀”

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Posted 1 year ago

“Just poor quality products! I really dont like giving negative reviews but I used to use this company a fair amount without issue (even whilst living in Australia) but recently it's just been poor! The delivery is fast and reasonably priced but the stock is just poor. First I had a mod which was scratched on arrival but to give them credit they did offer a partial refund which restored my faith somewhat. Having some faith restored I then buy liquids which taste absoulty disgusting! Both flavours I bought I know very very well (one was okay but the other tastes like it has actually gone rancid!). I bought the same bottle from another vendor just over a month ago and it tastes just fine! Perhaps this was a production issue but it's just far too convenient to have such significant issues a week apart! I think the moral of the story is to stick with other vendors! I was planning on placing a large Christmas order for friends and family from Greyhaze but I think I better opt for another vendor who I can trust to provide a product which isn't in some way faulty! I wouldn't subject others to the disappointment I have had from this company in the last couple or weeks! Frankly I have never, in 7 years of vaping, been so disappointed in a vape shop. This review will be replicated so that those who used to use this company, who may be coming back to Greyhaze to place an order know not to expect the quality they recieved years ago when this company actually cared about the quality of the products they carry.”

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Posted 4 years ago

“Very nice professional website with a good range of products”

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Posted 7 years ago

“Great company the service and after sales backup are great and their knowledge on items and the ecig range is vast highly recommend these guys”

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Posted 7 years ago

“Fast delivery. Great products. Great communication. Used many times without issue. A+++++”

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Posted 7 years ago

Grey Haze Ecigs is rated 4.8 based on 387 reviews