Greenhouse Stores Reviews

Name: Greenhouse Stores
Address: Mere Green Chambers,338 Lichfield Road,, Sutton Coldfield
Rating: 4.66

4.7 Rating 3,289 Reviews

97 %

of reviewers recommend Greenhouse Stores

4.7

Based on 3,289 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Greenhouse Stores:

We offer a huge selection of high quality models and accessories from all of the leading brands and manufacturers in the glasshouse market today. We believe that gardeners need products that are made to last and won’t let them down, therefore we only have garden equipment for sale that we truly believe in and would happily use ourselves.

Visit Website

Phone:

0800 098 8877

Email:

Sales@greenhousestores.co.uk

Location:

Mere Green Chambers,338 Lichfield Road,
Sutton Coldfield
B74 4BH

Greenhouse Stores 5 star review on 24th September 2022

Terry T

Greenhouse Stores 5 star review on 21st September 2022

Mr G M

Greenhouse Stores 5 star review on 14th September 2022

Miss Jamini U

Greenhouse Stores 4 star review on 13th September 2022

Margaret A

Greenhouse Stores 5 star review on 12th September 2022

Peter G

238

Anonymous

Anonymous // 01/01/2019

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“Excellent service! Greenhouse arrived on time and was erected very efficiently.”

Greenhouse Stores 5 star review on 11th March 2019

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“Order delivered in full very promptly.”

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“what was said they did wonderful”

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“I purchased a small greenhouse from you and although we came across a few problems erecting it, we found your advisory staff couldn't do enough for us in sorting out the problems, verbal information, as well as photographs sent of tricky parts.”

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“(I am writing this on behalf of Allison Wood because I ordered, took delivery and erected our Halls Popular 4x6 Greenhouse) Although delivery took a bit longer than expected, we assume that this was due to the Christmas Holiday period. Other than that the service we received was extremely good. a special mention is due to your delivery driver. He was very helpful and friendly, a great advertisement for your company. (He also likes homemade fruit cake). The assembly of the greenhouse proved a little tricky mainly due to the poor quality is some of the instructions. This was particularly evident when it came to fitting the roof vent. It was not clear how some of the parts fitted into the overall scheme of things. Exploded diagrams would help enormously. The problem was only resolved by downloading the instructions in German which provided clearer pictures of how to proceed. I appreciate that this may not be within your control, but it could be something that Halls may wish to look at. Overall great service and I would happily recommend Greenhouse Stores to other customers.”

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“Purchased 8 x6 green powder painted greenhouse with 1 roof window and toughened glass. i also purchased a base plinth which probably was not needed as the greenhouse is secured to sleepers but it does give some added height. The greenhouse is easy to assemble ...until one tries to deceipher how the door is hung! The instructions are NOT clear and there are holes that do not appear to marry up! This problem appears many times in feedback comments on the net and I am surprised that Greenhouse stores has not addressed this problem.The back of the greenhouse could be improved by having 2 long pieces of glass instead of 3 small panes.”

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Hi, Thank you for your feedback. Regarding the instructions, they are Halls own and it is something we have raised several times. Because they are multilingual instructions, they try to keep the text to a minimum however, if you are stuck at any time, customer services can advise you. The 3 panels in the rear are to enable you to fit a louvre vent after the greenhouse is assembled without having to get extra panes of glass cut.

“Really good service and good quality product, am very happy with my new greenhouse thank-you!”

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“Quality of greenhouse looks very good.”

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“Very pleased with greenhouse. Good communication, quick delivery.”

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“The order arrived when they said it would,the order was complete and correct, what more can you ask for!”

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“took some time to sort what went where the best thing i did was to put the frame together on our block paving then moving to its final place in the garden .”

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“Excellent service, we are very happy with the results.”

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“Greenhouse is fab. Instructions complex. One part incorrect, got sorted quickly, good comms about the process, very pleased.”

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“Good website, very prompt delivery”

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“Excellent price, easy to choose options, great delivery time with nothing missing and easy to understand instructions”

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“Really pleased with the service we received from Greenhouse Stores. Rachel in customer services was very helpful with the questions we had during the assembly of our Halls greenhouse. We’re very happy with our end product. Can’t wait to get growing now...!”

Greenhouse Stores 5 star review on 6th March 2019

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“.”

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“Arrived on the date we ask for, helpful driver, well packed, easy to put up when I got my head round it just take your time, well pleased.”

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“The product is very good. A good strong greenhouse with all parts delivered. Only issue was that the assembly instructions could be a lot clearer. It took me longer to assemble as a result. Saying that, on the 2 occasions I had to call for help I was quickly and ably assisted.”

Greenhouse Stores 4 star review on 5th March 2019

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“Excellent service from order to delivery. The delivery driver phoned me with a time and was spot on. He was very polite friendly and very helpful. My friend and I had this installed in a day. The instructions could be clearer and in order of construction. We installed as per instructions but later on in the instructions we found we had to dismantle some parts in order to install others. This caused a bit of a delay. Overall an excellent greenhouse from Vita via which I am very happy with”

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Greenhouse Stores is rated 4.7 based on 3,289 reviews