Greenhouse Stores Reviews

Name: Greenhouse Stores
Address: Mere Green Chambers,338 Lichfield Road,, Sutton Coldfield
Rating: 4.65

4.7 Rating 3,433 Reviews

97 %

of reviewers recommend Greenhouse Stores

4.7

Based on 3,433 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Greenhouse Stores:

We offer a huge selection of high quality models and accessories from all of the leading brands and manufacturers in the glasshouse market today. We believe that gardeners need products that are made to last and won’t let them down, therefore we only have garden equipment for sale that we truly believe in and would happily use ourselves.

Visit Website

Phone:

0800 098 8877

Email:

Sales@greenhousestores.co.uk

Location:

Mere Green Chambers,338 Lichfield Road,
Sutton Coldfield
B74 4BH

Greenhouse Stores 4 star review on 27th March 2025

248

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi I am very pleased with mine, was impressed by the long toughened glass windows - seems smarter than the small glass panes. My greenhouse is now nice and fulll & hopefully I shall get a good harvest of all my seedlings - but of course that part is very much in my hands. Sorry I dont do photographs on my phone”

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“Great service and delivery time.”

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“Very good delivery man. Very helpful. Absolutely delighted with greenhouse. If any complaint it would be the instruction weren't very good.”

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Hi Gail, Thank you for your wonderful review! We're thrilled to hear you're absolutely delighted with your greenhouse and that our delivery team was helpful. We appreciate your feedback regarding the instructions, and we’ll make sure to take that into account for future improvements. If you need any further assistance, don't hesitate to reach out! Best regards, The Greenhouse Stores Team

“Unfortunately the glass keeps shattering and I don’t know what to do”

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Hi Lisa, Drop us an email to support@greenhousestores.co.uk and we will be able to give you some help with that. Chris

“Ordered a shed with ease, staff very helpful, website brilliant, delivery on time. Now looking forward to the shed warming party!!!!”

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“Excellent product and service.”

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“Great product and service.”

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“Shed is nice but some parts dint link and line up like they were meant to the instructions wasn’t great atall”

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“Dear Sirs, I write to advise you that l have been happy with the greenhouse although limited until now because of health problems. But … l have had and am having problems with the clips holding the glass in place; they dont seem to be robust enough and l have lost three glass panels due to wind blowing them out. Your advice and comments would be welcome.”

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“I,m very pleased with my greenhouse. The quality is very good and the description online is exactly what I received.”

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“Greenhouse good, seems very sturdy Bolts and clips to attach to a hard floor would be useful. Delivery very efficient phoned before delivery and helped with safe storage. Instructions are (as with all self build things) difficult to follow, and it is not always easy from the diagrams which way parts go. The numbering of all the parts does help however. The instructions I received were for normal glass and the tempered glass I had is different-although easy to sort out.”

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“Yes I already have he will consider buying a greenhouse next year”

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“Great service, wonderful choice of products and super customer care - would totally recommend Greenhouse Stores.”

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“Very pleased with product, price and service.”

Greenhouse Stores 5 star review on 24th September 2022

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“I wouldn't have another, the main frame is strong. But, the door is a terrible design, very hard to open or close. Plus 2 panes of grass were broken, not wrap in paper.”

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Hello Mr Harris. It sounds like you need to make a small adjustment to the bottom runner on your door. Elite have been attempting to contact you with regards to rectifying it but have been unable to get hold of you. Can you please give them a call 01204 791488 and they will get that rectified for you.

“Greenhouse was delivered very promptly. Fairly easy to build with the recommended two people. The assembly instructions were fairly clear although identifying some of the parts was a little difficult.”

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“Good product and service, by and large. My frame was fine, but the glass delivery had mistakes in it. After discussion, Greenhouse Stores agreed to send a further consignment of glass, although I had to wait about 5 weeks for it to be delivered. This delivery was correct, and I completed the greenhouse with it. I had to cut one sheet of glass to suit the louvre ventilator I had bought, which I think is poor to expect the customer to cut glass. It took a long time to make - over a week of full days (14ft x 8ft greenhouse). You need a suction gripper to safely install the roof glass.”

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“Very pleased, no issues. No probs if you can build flat pack and follow instructions. Took me 3 days, nice and steady and watched the video a few times.”

Greenhouse Stores 5 star review on 21st September 2022

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“the greenhouse was delivered exactly when they said and the quality of the greenhouse was outstanding ( i have bought 3 greenhouses before )”

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“These days it is hard to find a company that do what they say GREENHOUSE stores in my experience DO. High quality greenhouse delivered to my door as promised well packaged so in perfect condition with no parts missing. Online assembly instructions if required.”

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Greenhouse Stores is rated 4.7 based on 3,433 reviews