Greenhouse Stores Reviews

Name: Greenhouse Stores
Address: Mere Green Chambers,338 Lichfield Road,, Sutton Coldfield
Rating: 4.66

4.7 Rating 3,289 Reviews

97 %

of reviewers recommend Greenhouse Stores

4.7

Based on 3,289 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Greenhouse Stores:

We offer a huge selection of high quality models and accessories from all of the leading brands and manufacturers in the glasshouse market today. We believe that gardeners need products that are made to last and won’t let them down, therefore we only have garden equipment for sale that we truly believe in and would happily use ourselves.

Visit Website

Phone:

0800 098 8877

Email:

Sales@greenhousestores.co.uk

Location:

Mere Green Chambers,338 Lichfield Road,
Sutton Coldfield
B74 4BH

Greenhouse Stores 5 star review on 24th September 2022

Terry T

Greenhouse Stores 5 star review on 21st September 2022

Mr G M

Greenhouse Stores 5 star review on 14th September 2022

Miss Jamini U

Greenhouse Stores 4 star review on 13th September 2022

Margaret A

Greenhouse Stores 5 star review on 12th September 2022

Peter G

238

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The delivery driver from Stockport was extremely helpful, polite and friendly, a credit to your company. The 15`x 8` lifetime shed however does not live up to expectations, would be O.K in Wales as it is full of leaks.”

Helpful Report

“Unfortunately my greenhouse didn't arrive in the 7-14days as was advertised on the website, so phoned greenhouse stores to find out why, they apologised and said l would receive it in the next 2 days which didn't really happen as I only received the glass, another phone call to them and they sorted everything out, think it was the couriers fault more than the greenhouse stores, the rest arrived the next day, and I am more than happy with my greenhouse,”

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“It's great & I'm growing winter Turnips and Sweet Peas already but we didn't realise that we wouldn't get a 'Base'! In the end my Husband nuilt one out it wood CBC doll was well! Perhaps make this a bit clearer on your website, but thanks I love it! Nicki Jebson xx In the”

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“Quick service”

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“Great customer service, bench delivered earlier than expected and it is a beautiful piece of garden furniture”

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“I Found the greenhouse to be satisfactory but the instructions a pain both my sons are engineers and they said they were the worst instructions they had ever had to follow. The other issue I had was that t was told the greenhouse would be delivered from noon onwards I had to take my husband who is disabled to a clinic but made sure I was back by twelve noon only to find it had been left on my drive it was impossible for me to move it on my own I had to wait for my sons to move it which was most inconvenient.”

Helpful Report

“Excellent once up. The instructions start detailed and get more vague as you go on. The detailed diagrams were too small: It was difficult to see which way round the profile of the strut needed to be. In particular I had to have several attempts to do the door before I got it right. Overall it was like a three dimensional puzzle where you find the piece at the end should have been put in first (in my case turned the other way round). However once up I am pleased with the result.”

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“Prompt delivery and service”

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“Excellent service”

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“Kept me informed as to delivery and was on time. Friendly service.”

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“Excellent service delivery when they said and excellent fitter”

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“great price build instructions not so great , but acceptable Delivery a bit rubbish - took a day off to be in to accept delivery - but didnt arrive till nearly 7pm - better communication would have helped”

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“I am happy with the greenhouse but we did have some problems when fitting the door, the glass would not fit and we had to drill more holes in the bottom to make it fit otherwise a very nice fixture for my garden.”

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“Good delivery and price”

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“I needed to amend an order I had placed on line. Called to discuss it and get some advice and it was all sorted very quickly. Did have a problem with delivery from the supplier, but that was outside of the control of Greenhouse Stores.”

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“a very good service driver very helpfull went out of way to help first class”

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“The greenhouse assembles well, but the quality of the instructions and diagrams is poor in parts. My wife and I had to think long and hard a couple of times.”

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“The staff at Greenhouse Stores are most helpful with any questions I had about the greenhouse and when I asked if l could have the base plans prior to delivery a PDF was sent within minutes of asking.”