Greenhouse Stores Reviews

Name: Greenhouse Stores
Address: Mere Green Chambers,338 Lichfield Road,, Sutton Coldfield
Rating: 4.66

4.7 Rating 3,289 Reviews

97 %

of reviewers recommend Greenhouse Stores

4.7

Based on 3,289 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Greenhouse Stores:

We offer a huge selection of high quality models and accessories from all of the leading brands and manufacturers in the glasshouse market today. We believe that gardeners need products that are made to last and won’t let them down, therefore we only have garden equipment for sale that we truly believe in and would happily use ourselves.

Visit Website

Phone:

0800 098 8877

Email:

Sales@greenhousestores.co.uk

Location:

Mere Green Chambers,338 Lichfield Road,
Sutton Coldfield
B74 4BH

Greenhouse Stores 5 star review on 24th September 2022

Terry T

Greenhouse Stores 5 star review on 21st September 2022

Mr G M

Greenhouse Stores 5 star review on 14th September 2022

Miss Jamini U

Greenhouse Stores 4 star review on 13th September 2022

Margaret A

Greenhouse Stores 5 star review on 12th September 2022

Peter G

238

Anonymous

Anonymous // 01/01/2019

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“One piece of glass was sent with the delivery that was a duplicate of another. That meant that we were short of another different sized piece. I phoned and talked to a very pleasant lady who arranged for the missing piece to be sent a few days later, that solved our problem.”

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“Excellent customer service. Prompt delivery. Great product. Very happy. Would recommend to others.”

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“Fast delivery, good instructions, no shortages and every part clearly identified. Excellent value”

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“Good service”

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“Very proffessional, from purchase to installation.”

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“The greenhouse arrived on the day we were advised. The vehicle was a 26tonne lorry and despite the fact that we live on a very narrow road the driver managed to park the lorry right into the side in order to let other vehicles pass. The driver was extremely helpful and polite. Really impressed with him.”

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“"Very happy with the greenhouse "”

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“A lady phoned me regarding my order & was really friendly & helpful”

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“good product, promp service, price could always be improved.”

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“I thought the greenhouse I ordered was very reasonably priced. It was delivered when you said & the delivery driver took it round the back of the house for me without complaint. The assembly instructions were relatively easy to follow despite us being novice greenhouse assemblers! Overall I'm very happy with it ☺☺”

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“Excellent service throughout, from the ladies in the office to the driver. We had a small problem with some broken glass but this was sorted out very quickly. Would definitely recommend this company. Thank you. Andria Smith”

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“Very helpful about accommodating delivery place and time. Straightforward to put up. Now broken or missing parts”

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“The roof rafters were not straight and tilted to the right and now I have to correct this malfunction for what I paid I am very disappointed and would not buy from you again”

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“Overall I was satisfied with the customer service I got. The only problem was with the product manual. Very unclear. Please make a better manual for self installation!”

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“The greenhouse turned up without any glass, I was told by the delivery driver that I had ordered it that way. when I insisted I hadn't by talking to the delivery office, I was told that the glass would be delivered about 5 days later. There was no apology and when I explained that this would not be acceptable I was told that it was unlikely that anything else could be done, but the office would get back to me. I rang the office 3 hours later as I had not heard back to be told that the glass had in fact been on the lorry all along and it would be delivered the next day. Again no apology. The driver turned up with the glass the next day and placed it outside my house, (on a large pallet) when I asked him to lift it into the garage (6 foot away from where he had placed the pallet) he refused saying that his lorry was blocking the road. The greenhouse is nice but the service left a lot to be desired.”

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“Web site easy to navigate, delivery information prompt and accurate.”

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“Early delivery and well informed of arrival”

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“Greenhouse arrived on time and in good condition. Built it myself in ten hours this includes making base from six fence posts and ISO board. Instructions could be better but this is due Palram not Greenhouse stores. Satisfied customer.”

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“Good shopping experience, competitive prices and quick delivery.”

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“They took time to discuss my exact requirements, informed me of the total price and expected delivery date and installed to the highest quality. I am absolutely delighted with the service received.”

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Greenhouse Stores is rated 4.7 based on 3,289 reviews