Greenhouse Stores Reviews

Name: Greenhouse Stores
Address: Mere Green Chambers,338 Lichfield Road,, Sutton Coldfield
Rating: 4.66

4.7 Rating 3,289 Reviews

97 %

of reviewers recommend Greenhouse Stores

4.7

Based on 3,289 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Greenhouse Stores:

We offer a huge selection of high quality models and accessories from all of the leading brands and manufacturers in the glasshouse market today. We believe that gardeners need products that are made to last and won’t let them down, therefore we only have garden equipment for sale that we truly believe in and would happily use ourselves.

Visit Website

Phone:

0800 098 8877

Email:

Sales@greenhousestores.co.uk

Location:

Mere Green Chambers,338 Lichfield Road,
Sutton Coldfield
B74 4BH

Greenhouse Stores 5 star review on 24th September 2022

Terry T

Greenhouse Stores 5 star review on 21st September 2022

Mr G M

Greenhouse Stores 5 star review on 14th September 2022

Miss Jamini U

Greenhouse Stores 4 star review on 13th September 2022

Margaret A

Greenhouse Stores 5 star review on 12th September 2022

Peter G

238

Anonymous

Anonymous // 01/01/2019

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“Delivery was in two parts. Frame work was delivered first and left where requested at the side of the house out of sight of the road. However, the glass was delivered the next day and left against the garage in full view of the road. We were away for a few days so had to organise a friend to move the glass out of sight. Assembly of the frame was a fairly lengthy affair and took a couple of days. The instructions were adequate but some of the drawings were very difficult to properly understand and required a couple of rebuilds to get it right. Assembly of the greenhouse was straightforward and glazing was simple though one pane of toughened glass shattered when it was picked up. Warning: the replacement cost £40 from a local glass supply. Overall this is a very satisfactory product but this was expected.”

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“Very quick and helpful. Easy to order.”

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“From placing the order to the delivery of the greenhouse, I found everyone I came into contact with either on the phone or face to face (the driver) to be extremely helpful. Unusual for me, I followed the instructions and the greenhouse was up and glazed in no time. Very pleased, thank you. Barry Mawby.”

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“Arrived safely and on time. Easy to put together love my green house fantastic and lots of fun growing my own veg and plants”

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“Greenhouse stores were helpful and very efficient. A first class company with communicative, skilled staff. Assembling the greenhouse (Halls Green with toughened glass) was great fun. I have not enjoyed myself so much since I was a boy playing with Meccano, about 70 years ago, Thank you Green house Stores.”

Helpful Report

“Greenhouse Stores provided a first rate service, good communication and delivery on time. I bought an Eden Birdlip 4x4 greenhouse for an older relative and my only criticism would be that this greenhouse is extremely complicated to erect and the instructions are not always very clear. The picture examples need to be larger and in more detail. The individual parts need to be stamped clearer with the part numbers as when powder coated these numbers almost disappear.”

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“Delivery on time all components were in the crate all well packed and clearly marked so no problems to assemble”

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“Your staff went to great lengths to help me when I needed to change the size of my greenhouse at the last moment, well done!!”

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“Delivery was in specified time period and good value.”

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“Ordering was simple. Delivery was prompt. Quality was as expected. When I had a need for a replacement part I called the customer service line and a replacement part was issued promptly. Only criticism is the manual is pleasant challenge, but workable. And I would drill out the holes for the frame for the door so that the screws fit. The need for the replacement part came from the screw head failing due to the force required to twist the screw into the frame. Thanks for the good customer service chaps! B”

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“we were happy unfortunately pne pain of glass was cracked”

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“Good quick delivery placed heavy articles where I wanted them. Good service. Greenhouse went together as per the instructions.”

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“Arrived before due date. One glass piece was broken but a replacement arrived within a couple of days.”

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“Great once put together but instructions are dreadful.”

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“i am happy with my greenhouse and am now building it now the weather allows I am however disapointed that there is no down pipes included why is this surely a 10ft greenhouse should have two as standard ishall check other suppliers and "bodge something up WHAT A SHAME TO SPOIL THE SHIP FOR HANDFUL OF STRAW”

Helpful Report

Hi Tony, Thank you for your feedback. The only Manufacturer that we sell where the downpipes are standard are the Eden range I'm afraid. The downpipes are in the options for all of the other brands of greenhouses that we do and we clearly state the standard features of every greenhouse on our site in orange next to the main image. Hopefully we have cleared this up for you, The Greenhouse Stores team.

“Provided a first class greenhouse on time”

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“Great greenhouse, delivered quickly and professionally put up. No hassles.”

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“Arrived promptly with no breakages. Good quality, robust, basic greenhouse. I had a builder make a concrete base and he erected the structure. He thought the instructions supplied were not clear enough however. All in all, very pleased.”