Greenhouse Stores Reviews

Name: Greenhouse Stores
Address: Mere Green Chambers,338 Lichfield Road,, Sutton Coldfield
Rating: 4.65

4.7 Rating 3,433 Reviews

97 %

of reviewers recommend Greenhouse Stores

4.7

Based on 3,433 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Greenhouse Stores:

We offer a huge selection of high quality models and accessories from all of the leading brands and manufacturers in the glasshouse market today. We believe that gardeners need products that are made to last and won’t let them down, therefore we only have garden equipment for sale that we truly believe in and would happily use ourselves.

Visit Website

Phone:

0800 098 8877

Email:

Sales@greenhousestores.co.uk

Location:

Mere Green Chambers,338 Lichfield Road,
Sutton Coldfield
B74 4BH

Greenhouse Stores 4 star review on 27th March 2025

248

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“a lot of small screws and bolts. instructions not very clear”

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“Delivery was on time as promised. I would have preferred the glass to be in a container/box so that myself and the courier didn't have to carry it a sheet at a time up the driveway. The after sales was excellent, I had trouble grasping some of the simple line drawings for construction , perhaps photos would be better. However the phone help resolved the problem quickly, thank you. The greenhouse is well made.”

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“Your product arrived sooner than was stated and just what we needed. Thank you”

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“Surprise!..I read the instructions first..after I did the first side it got fairly easy as I went along..How the delivery carried the glass I,ll never know.the glass was packed really WELL! Really pleased with my new greenhouse. Ps. I had no trouble putting it by myself.”

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“Friendly efficient delivery and an all-round good experience.”

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“I ordered my green house on 4/7, I felt I waited a long time for it to come. However it was the middle of summer!! It arrived and was installed by Greenhouse Stores, excellent service. I am very pleased with it, just as expected. Would definitely recommend to others.”

Greenhouse Stores 4 star review on 13th September 2022

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“Greenhouse itself is excellent but the instructions for construction are absolute rubbish. It took 3 men 9 hours to construct just the frame and then probably 1 man a further 10 days to finish the job including several minor rebuilds as the instructions were so muddled. Automatic vent not closing properly. Other than that very pleased.”

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“Beautiful greenhouse but would highly recommend the experts to build it for you. Wasn’t impressed with instructions and found them difficult to follow.”

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“Long delivery time but well worth waiting for. It arrived expertly packed and labelled which made it a pleasure to assemble. I spent the whole of June assembling it without help. Absolutely fascinating and quite addictive.”

Greenhouse Stores 5 star review on 12th September 2022

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“Good communication”

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“Excellent service thanks”

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“Quick delivery and surprisingly easy to assemble, managed single handedly. It also came with extra screws etc which was very handy. Structure itself seems solid enough, would definitely recommend.”

Greenhouse Stores 5 star review on 10th September 2022

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“unable to get greenhouse up”

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“more than happy with my purchase of a g greenhouse maybe not the easiest thing to erect but with patience allwas well”

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“Very pleased with the greenhouse with one minor but annoying exception. The recommended erector was excellent fuelled by regular cups of black tea !! The exception was when I wanted a second hose fitting for the gutters (not realising I had only requested one) to be told that while it would cost “x”, delivery would cost £25. Obviously haven’t heard of parcel force, DHL etc etc.”

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“Greenhouse delivered ahead of schedule. Quality of product overall very good*. Packaging of glass has only supplier in mind. Part identification poor. Instruction booklet has all the information but the format / design and lack of detail in places causes much re-work and frustration. * T fastener material machining goddam awful. Probably as many as 20% sheared on assembly / unfastening. Four stars is purely on finished assembly. Dream on, if one person can assemble in 3 days as I was told by Customer Services. More like 2 people who have assembled a similar greenhouse before. Novices and to these instructions try 2 people for a week !”

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“I was sent the wrong sized base for my greenhouse and then made to feel I wasn’t telling the truth when I contacted the business. I then had to wait for a replacement which was thankfully sent via an express delivery.”

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“I absolutely love my greenhouse. It’s solid, beautiful and fit for purpose.”

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“Excellent product and a 1st class ordering and delivery service”

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“Great product all came nicely boxed and nothing missing. Delivery was good and driver could not ask for better”

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Greenhouse Stores is rated 4.7 based on 3,433 reviews