Greenhouse Stores Reviews

Name: Greenhouse Stores
Address: Mere Green Chambers,338 Lichfield Road,, Sutton Coldfield
Rating: 4.66

4.7 Rating 3,289 Reviews

97 %

of reviewers recommend Greenhouse Stores

4.7

Based on 3,289 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Greenhouse Stores:

We offer a huge selection of high quality models and accessories from all of the leading brands and manufacturers in the glasshouse market today. We believe that gardeners need products that are made to last and won’t let them down, therefore we only have garden equipment for sale that we truly believe in and would happily use ourselves.

Visit Website

Phone:

0800 098 8877

Email:

Sales@greenhousestores.co.uk

Location:

Mere Green Chambers,338 Lichfield Road,
Sutton Coldfield
B74 4BH

Greenhouse Stores 5 star review on 24th September 2022

Terry T

Greenhouse Stores 5 star review on 21st September 2022

Mr G M

Greenhouse Stores 5 star review on 14th September 2022

Miss Jamini U

Greenhouse Stores 4 star review on 13th September 2022

Margaret A

Greenhouse Stores 5 star review on 12th September 2022

Peter G

238

Anonymous

Anonymous // 01/01/2019

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“Delivered intact and on time”

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“My greenhouse is amazing and came so quick thank you”

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“Erection of the greenhouse would have been simpler if the diagrams had been marked "external" or "internal" view”

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“Product was better than expected, and the delivery was before the expected scheduled time. What more could I ask for. One downside though the nuts and bolts delivered with the item gave no room for any untapped threads in the nuts, and misaligned threads on the bolts, which there were a few.”

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“Delivered to back garden and whilst it took a while build it's just great. Thank you”

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“Absolutely fantastic kept me in touch and informed all the time. The greenhouse is perfect easy to assemble and the delivery driver was very professional and helpful”

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“Delivered dead on time, really exceptionally good considering the distance.”

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“Looks great easy to assemble”

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“Really great greenhouse; very sturdy and well made. The only downside was that the instructions weren't very clear. It took us nearly 2 days to finish but it looks great.”

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“Ordered a 8ft x 6ft shed and it's fine now assembled but there was only 1 delivery driver and he struggled to unload the boxes from his van and take them into out office”

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“We found our Eden greenhouse to be very well made and thought out. The extrusions were a brilliant design and your after sales staff polite and looked after us very well. One of the slider bearings didn't work when I opened the pack and a replacement part was with us in 3 or 4 days. Brilliant. If I had one criticism, it would be the assembly booklet. A few words to go with the diagrams would be a big help. Although I was an engineer and read a lot of drawings, one or two of yours were a struggle but with perseverance and your back-up staff we won in the end and said greenhouse now contains tomatoes, peppers etc. Thank you. Bob”

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“the green house was of good quaility for the price”

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“Good product delivered on time (phone call on day before giving 1 hour slot for delivery) the only minus was ordering extras at a later date the delivery charge was to high considering I had already payed £500 for my greenhouse. I would advise anyone making an order to be sure and include all foreseeable extras at the same time..”

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“Good product and an excellent delivery man who was so helpful with unloading.”

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“It's very good”

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“The quality of the greenhouse was excellent all the part were complete on delivery. However some part numbers did not match up with the numbers in the installation manuel (apparently this is because some have recently changed) Not a major problem just an inconvenience, the same issue for the glass part numbers. My main comment would be that the instruction manual only has pictutes and is not very clear in some sections, for example it show that when making the side pannells they should ve completely bolted toghther when in fact you need to separate the top and bottom section to allow you ti fix them to the back and front sections. If the instruction manual had just a few words and tios to help it would have made the whole job so much easier. I wolud say if you have not constructed a greenhouse before you need to allow yourself 2 days to complete and you need two peole especially when fitting the glass.”

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“Vitavia greenhouse , excellent product , came on day as promised , very polite and helpful delivery driver . very good assembly instructions . Put the base and frame together , then put the glass in the following day . Will definitely use this company again !”

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“Came back one year on to buy a second greenhouse (very happy with model 8x6 Green Grow Master) and placed my order on BH Monday. As delivery not made by Thursday (it does state 5 working days), I phoned GH Stores to explain I would be on Holiday from the Sat until May 3rd and gentleman helpfully offered to arrange delivery on May 4th. On my return on May 3rd, I was met by 3 unsuccessful delivery notes from the courier. When I phoned to enquire, I was told that I stated my return would be on the 26th and delivery arranged for the 27th. I realise that I was away celebrating my 60th Birthday, and that dementia is knocking on the door, but in what world am I likely to take the time to phone up on the eve of my holiday and not know my return date? It was only because the employee was insistent that it was my fault, and failed to accept ownership of the cock-up that I am writing a negative review. Begrudgingly, and now with my hackles up, he accepted that he needed to sort things out, and eventually it was, even though the frame turned up a day later than the plexi. A shame because product and price are good, and my previous experience was fine. I feel a Customer Care refresher course for said employee would not be wasted.”

Greenhouse Stores 2 star review on 19th June 2017

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“"Simplicity" the instructions recommended two people for the erecting of the greenhouse, the instructions were easy to read and look at, each piece was coded making assembly (with two people) reasonably easy, would recommend this company.”

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“Was very impressed with my new greenhouse. All the parts arrived safely and were installed within a few hours. Such an improvement on my old one and I love the green frame. Really good value for money - I have costed greenhouses locally and was horrified by the price - could not have done better than I did with Greenhouse Stores. Would definitely recommend to anyone.”

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Greenhouse Stores is rated 4.7 based on 3,289 reviews