Greenhouse Stores Reviews

Name: Greenhouse Stores
Address: Mere Green Chambers,338 Lichfield Road,, Sutton Coldfield
Rating: 4.66

4.7 Rating 3,289 Reviews

97 %

of reviewers recommend Greenhouse Stores

4.7

Based on 3,289 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Greenhouse Stores:

We offer a huge selection of high quality models and accessories from all of the leading brands and manufacturers in the glasshouse market today. We believe that gardeners need products that are made to last and won’t let them down, therefore we only have garden equipment for sale that we truly believe in and would happily use ourselves.

Visit Website

Phone:

0800 098 8877

Email:

Sales@greenhousestores.co.uk

Location:

Mere Green Chambers,338 Lichfield Road,
Sutton Coldfield
B74 4BH

Greenhouse Stores 5 star review on 24th September 2022

Terry T

Greenhouse Stores 5 star review on 21st September 2022

Mr G M

Greenhouse Stores 5 star review on 14th September 2022

Miss Jamini U

Greenhouse Stores 4 star review on 13th September 2022

Margaret A

Greenhouse Stores 5 star review on 12th September 2022

Peter G

238

Anonymous

Anonymous // 01/01/2019

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“A bit slow with delivery but everything else was perfect, thank you”

Helpful Report

“Delivery fine. Instructions not too bad - always helpful when I phoned for advice. After sales service - rubbish. I broke a pane of glass as the instructions for fitting the clips was non- existent and I had never used them before. Complete refusal to send a replacement pane even though I offered to pay. The glass supplied was 3mm which you cannot get in this country! I am still trying to source another pane (over a month now) which will have to be 4 mm so am hoping the frame will take the weight. Very disappointed!”

Helpful Report

Hi Mrs Turner, Thank you for your feedback. Unfortunately single panes of glass cannot be couriered as they would not make it to you in one piece which is why you would have been advised by Vitavia to source it locally. This is the same reason that the actual greenhouses cannot be delivered by a courier in that they are simply not set up to deliver glass. Although this may cause inconvenience initially, it is the quickest way for you to get your greenhouse completed. Please accept our apologies for any inconvenience this may have caused.

“Delivered when they said they would, pleasant and helpful delivery driver”

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“Excellent delivery, everything intact.”

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“Delighted with the Swallow Jay and the efficient way it was erected.”

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“Good service from start to finish”

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“Happy at the price, delivery and condition of greenhouse when delivered. The delivery man was very helpful as was the after sales service.”

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“Good communication and greenhouse delivered within specified time. All positive and would use again.”

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“Delivered on time and delivery driver very helpful. Quality ok and parts fitted together, well engineered. The only problem we found was that the instructions weren't brilliant and it took longer to put together than stated(a lot longer)”

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“Greenhouse was delivered quickly. It was straight forward to build with each piece numbered. Seems very good quality”

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“No problems. Good service throughout.”

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“Easy ordering, good communication and fast delivery.”

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“service could not be better, particularly the delivery truck driver who was so helpfull he almost built it for me.”

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“Easy to put together,look really good and solid”

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“The greenhouse was delivered on time. However, the instructions were VERY unclear. We phoned the help line on three occasions. Twice the gentlemen were very helpful but once the man who answered was quite sarcastic and unpleasant.”

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“It arrived on time and nothing missing.”

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“Easy to use website”

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“Nice compact lean to.”

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“This company had a good variety of greenhouses & are quite helpful. However, the information published regarding the base dimensions of the greenhouse are wrong. They say they are the same as on the manufacturers (Vitavia) site, which is true. This site is also wrong. The correct dimensions are in the assembly instructions. I have told both companies about this, but they haven't bothered to correct the information. If you plan to build the base in advance, demand a pdf of the plans beforehand - or you'll have to rebuild the base.”

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“Giving my husband something to do in his retirment”

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Greenhouse Stores is rated 4.7 based on 3,289 reviews