green gardener Reviews

Name: green gardener
Address: B12 Base Business Park, Rendlesham
Rating: 4.72

4.7 Rating 5,105 Reviews

94 %

of reviewers recommend green gardener

4.7

Based on 5,105 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01493 750061

Email:

jon@greengardener.co.uk

Location:

B12 Base Business Park
Rendlesham
IP12 2TW

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green gardener 5 star review on 6th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amblyseius Cucumeris Sachets....... Tried once, but nothing hatched ! bennefit of the doubt, tried them again, same result. won't be using again.”

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Posted 1 year ago

“I never received my purchase (over a month now) so to send a review would be unfair at this stage.”

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Posted 1 year ago

“The Red spider mite carried on and was not affected by the powder shaken over the cucumber leaves at all. I put the powder on immediately I received it. Perhaps it does not work once the mite has got control over the plant which appeared during the fortnight we were away on holiday.”

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Posted 1 year ago

“Unfortunately product had no effect whatsoever on the rabbits ruining my lawn”

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Posted 1 year ago

“I purchased ladybird larvae and followed instructions, I complained twice that I was not happy and asked for re-fund and was told they would take 5 weeks to develop. NOT VERY HAPPY AT ALL DID NOT SEE 1 LADYBIRD.”

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Posted 1 year ago

“I ordered some wool pellets to keep slugs away from my plants. It didn't work at all, I found a slug sat on top of a big pile of the wool munching away. Despite putting more and more wool around my flowers, they are still being eaten every day.”

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Posted 1 year ago

“My order has still not arrived!!”

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Posted 1 year ago

Thanks for the message and sorry your order has not arrived - sorry. We posted it on the 10th July, but according to the tracking it has never been delivered so it looks like it is lost - sorry. Do you still want them or do you want a refund? Kind regards Jon @ Green Gardener

Posted 1 year ago

“The Cryptolaemus larvae arrived in seemingly good order but after transferring to my fan palm they disappeared into the lower regions of the plant and just one of them remained visible but it has been stationary since then. The plant is kept at a steady 72-75F and has never been sprayed with insecticide. I sent an email requesting further advise but did not receive a reply.”

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Posted 1 year ago

“Ordered ladybird bugs to use with our rose bushes but they were ineffective and had not impact whatsoever”

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Posted 1 year ago

“Ordered ladybirds on 8th may, now the 30th and still haven’t arrived, have emailed 3 times to ask where my order is and not a single response. Now to see how to get a refund! My 4 year old will be so disappointed when i tell him his ladybirds aren’t arriving 😠”

Helpful Report

Posted 1 year ago

Thanks for the review and sorry your emails are not getting through. Please email me - jon@greengardener.co.uk with the order number and I will check your order. We are up to date so I suspect they have gone astray in the post - sorry. Do you want replacements sending or a refund? Kind regards Jon @ Green Gardener

Posted 1 year ago

“Very poor,promised delivery then cancelled Won't use again”

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Posted 1 year ago

“Purchased 30 Solitary Bee Cocoons 20/03/2023. Have been in bee hotel & cardboard release box in garden & garage for more than 3 weeks. Appears to be total failure of the supply. Delivery was as promised with no delay.”

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Posted 1 year ago

“Sorry to say but of the cryptolaemus that were sent (30), only 11 were alive and put out. They also died within 24 hours - 1 lasted 48 hours. I'd put them on the mealy bugs straight away as directed and as I have a temperature control in the conservatory I sure it wasn't to hot or cold. Maybe you could find a better container for transporting.”

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Posted 1 year ago

“I can't review my order of slug control nematodes because I never received it. I tried contacting their customer service line and was fobbed off. Pretty terrible really.”

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Posted 1 year ago

“I am still awaiting delivery!😢”

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Posted 1 year ago

Thanks for the message and as detailed on the website, this product is available from the end of March onwards as it needs a soil temp of at least 12c and it is too cold at the moment. Your order is due to be posted w/c 27/03 (2 weeks time) by which time it should have warmed up and the product will work. I hope this explains why you have not received it yet. Kind regards Jon @ Green Gardener

Posted 1 year ago

“The Nemaslugs are described as having a new, easy-mix formulation which is not true. The current mix does not mix into water, no matter how vigorously it is stirred and it is not possible to use any form of watering rose. The only possible way of getting it onto the garden is to pour it directly from the watering can, thereby distributing it poorly and wasting a large proportion of it. This is exactly what happened last year, and so I do not know how this year's version can be described as having a new formulation..”

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Posted 1 year ago

“Sadly I cannot write a review as the item has still not arrived after over 2 weeks waiting”

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Posted 2 years ago

“Product never arrived”

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Posted 2 years ago

“Made in China as usual ! But said not suitable for children although not mentioned on pre sale video which was aimed at children will destroy unit very disappointed”

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Posted 2 years ago

Thanks for the feedback, but all our nematodes are bred int he UK and are not designed for children, so I suspect you are reviewing the wrong product - you ordered Nemasys Leatherjacket Killer from us? Kind regards Jon @ Green Gardener

Posted 2 years ago

“We are still awaiting delivery of our order”

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Posted 2 years ago

Thanks for the review and I have checked on your order and we posted it on the 16th Sept and according to the Royal Mail tracking it was delivered on the 17th. The Leatherjacket Killer is delivered in a white padded envelope and will fit through the letterbox, so could someone have popped it somewhere safe for you? Kind regards Jon @ Green Gardener

Posted 2 years ago

green gardener is rated 4.7 based on 5,105 reviews