Login
Start Free Trial Are you a business?? Click Here

Green and Wilds Reviews

4.8 Rating 2,843 Reviews
97 %
of reviewers recommend Green and Wilds
4.8
Based on 2,843 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Green and Wilds Reviews
Visit Website

Phone:

01225890808

Email:

contact@greenandwilds.co.uk

Location:

Green & Wild’s Unit 8 Leafield Ind Estate,
Leafield Way,
Corsham
Wiltshire
SN13 9SW

Green and Wilds 5 star review on 5th February 2025
R Gregory
Green and Wilds 5 star review on 3rd February 2025
S Robinson
Green and Wilds 5 star review on 24th January 2025
E Holmes
Green and Wilds 5 star review on 13th January 2025
A
Green and Wilds 5 star review on 6th January 2025
S Fields
Green and Wilds 5 star review on 11th November 2024
M Esson
Green and Wilds 5 star review on 7th November 2024
V Watson
231
Anonymous
Anonymous  // 01/01/2019
Lovely products, fast delivery, reasonably priced goods. Just wish the products were packed in recyclable or compostable packaging.
Helpful Report
Posted 2 years ago
Hi Thank you very much for leaving us a review and for your repeat custom. Our treat packs are not currently widely recyclable. We have done a fair bit of research into this and have found that the vast majority of so-called bio-degradable packaging still takes in excess of 25 years to breakdown, which we feel is not good enough. When we do change our treat packaging, we want to make sure that we make the right decision. We are currently in talks with major packaging producers in this country to find a solution that works for us. Our shipping packaging is totally plastic free with paper tape and recycled cardboard filling. It’s not ideal we know but when we first started there were no realistic alternatives available which would be good enough to keep the product fresh as we do not use preservatives. Some larger supermarkets do have a soft plastics recycling centre and our treat bags can be recycled there, just not at the kerbside yet. The Green&Wild's Team.
Posted 2 years ago
Fantastic products, very quick delivery and well packaged. My dog always loves his gifts from Green & Wilds and I'm sure he would more for himself if he could.
Helpful Report
Posted 2 years ago
Hi Thank you very much for taking the time to write a review and for your repeat custom. It's great to know that your dog loves our products and we can imagine most dogs wanting to order more for themselves! The Green&Wild's Team
Posted 2 years ago
Christmas presents for the dogs but love the fact they are eco friendly, even the packaging was too. The toys look very sturdy so I’m sure they’ll be a hit. They took quite a long time to arrive though so get a wiggle on if they are Xmas gifts x
Helpful Report
Posted 2 years ago
Hi Katie Thank you very much for leaving us a review. We hope your dogs love their Christmas presents. We understand it may be frustrating that orders are taking longer than expected to arrive. Smaller orders are dispatched via Royal Mail as it is still the most cost-effective solution, but unfortunately delivery time scales have been impacted by all their Industrial Strike action, causing delays in delivery which are out of our control.
Posted 2 years ago
My dog loves your products, especially the beef hearts, these days I just have to cut them up into small pieces to make them go a bit further. Good to know that it’s all nourishing stuff with no rubbish in, to keep our dog happy and healthy.
Helpful Report
Posted 2 years ago
Hi Thank you very much for taking the time to write a review and for your repeat custom. The beef hearts are a firm favourite with many of our customers because they can be made into smaller treats to last that bit longer whilst being good for your dog at the same time! The Green&Wild's Team
Posted 2 years ago
We absolutely love the Green and Wild dog toys. One of our dogs chews them for hours and we’ve started buying them for birthdays and Christmas
Helpful Report
Posted 2 years ago
Hi Donna Thank you for leaving us a review. It's so nice to hear that you and your dogs love the eco toys. We bet your dogs wish it was their birthdays/Christmas every day if it means new toys to chew and play with! The Green&Wild's Team
Posted 2 years ago
Not happy to write review of products but yet received 8 days after ordering.
Helpful Report
Posted 2 years ago
Hi We understand it can be frustrating that some orders are taking longer than expected to arrive. Smaller orders are dispatched via Royal Mail as it is still the most cost-effective postage solution to offer our customers, but unfortunately delivery time scales have been impacted by their frequent Industrial Strike Action days, causing delays in delivery which are out of our control. We did respond to your separate communication sent to our contact email address and addressed your questions and provided an explanation. A review invitation is sent out automatically and it can be used to review any aspect of the order process, website etc - not just our products, and leaving a review isn't compulsory. As a small team, who pride ourselves on our customer service, it is always deflating to receive a negative review, especially when the main issue is caused by factors beyond our control. We hope your dogs enjoy their eco toys. The Green&Wild'sTeam.
Posted 2 years ago
The ONLY dog toys he’s not had in pieces within a couple of hours.
Helpful Report
Posted 2 years ago
Hi Libby That's great to hear that our eco toys are keeping your dog occupied and thank you very much for leaving a review. The Green&Wild's Team
Posted 2 years ago
The ba ba chews are a favourite amongst the dogs. Great products I can trust with quick delivery
Helpful Report
Posted 2 years ago
Thank you very much for taking the time to leave a review. The baa baa chews are very tasty so we've been told! The Green&Wild's Team
Posted 2 years ago
Whilst the quality of the products seems good my order is missing 2 items. I gave emailed but as yet no response.
Helpful Report
Posted 2 years ago
Hi Nicola I am very sorry to hear there was an issue with your order. Our office isn't manned over the weekend so your email from 5pm on Saturday, unfortunately wouldn't have been received and read by the Customer Service Team until today. We always respond at the earliest opportunity, and my colleague has confirmed that she has already responded to you this morning and outlined how we will rectify the issue. We pride ourselves on our excellent customer service and want all of our customers to be satisfied with their order experience. The Green&Wild's Team.
Posted 2 years ago
Great toys which the dog enjoys, and good to know they are made from sustainable materials
Helpful Report
Posted 2 years ago
My Golden Retriever adores all of the Green & Wilds treats and chews, as well as the fish sprinkles on his food!
Helpful Report
Posted 2 years ago
Hi Thank you very much for leaving a review and for your repeat custom. It's great to hear how much your Golden Retriever loves our products. The Green&Wild's Team
Posted 2 years ago
Very pleased with dog toys as I have had one from last year and it is still going strong. Our dogs love it.
Helpful Report
Posted 2 years ago
Hi Moira Thank you for leaving a review and it's great to hear that your eco toy is still going strong. We hope your dogs continue to enjoy it. The Green&Wild's Team
Posted 2 years ago
5 Stars ... I am new to the dog mum club and recently came across Green & Wilds dog toys in another store. I thought to buy one of the toys to see if Mae (Our puppy) liked it as she loves her rope toys, especially whilst she's teething. She loved it, so I decided to go direct to the Green & Wilds website, there was so much choice! I wanted to make the most of the Black Friday 30% off offer and that's when I ended up buying Mae another 8 toys for Christmas (So spoilt I know). The toys are fab quality for an affordable price and I would have still purchased at full price, the delivery was speedy and the toys were packaged great! ... Fab brand and fab service! Order Number *4208
Helpful Report
Posted 2 years ago
Hi Rhyla Welcome to the dog mum club (it's definitely one of the best clubs to be in!) and thank you very much for taking the time to write such a lovely review about all aspects of your order. It's made our day to hear all about Mae and how much she loves her rope toy. We can imagine how much fun she's going to have with another 8 toys for Christmas! We'd love to see some photos of Mae with her toy collection, so please feel free to email any to us via: katherine@greenandwilds.co.uk The Green&Wild's Team
Posted 2 years ago
Arrived quickly and my dog will be very happy with his Xmas toys!
Helpful Report
Posted 2 years ago
Thank you for leaving us a review and we hope your dog enjoys his new toys. The Green&Wild's Team
Posted 2 years ago
Stag bones are good quality but the sizes are getting smaller with each order.
Helpful Report
Posted 2 years ago
Hi Tony All of our antler chews are hand graded and will have been checked to ensure they were within the weight range for the XL size. Being a completely natural product, antler chews will be subject to variations in size. The Green&Wild's Team
Posted 2 years ago
Fantastic product, incredibly speedy delivery. Highly rate this brand. Loving their eco-conscious ethos.
Helpful Report
Posted 2 years ago
Hi Martin Thank you very much for taking the time to leave to leave us such a positive review. It makes our day to hear what our customers think. The Green&Wild's Team.
Posted 2 years ago
Excellent sturdy products - just right for little puppies. Very environmentally friendly.
Helpful Report
Posted 2 years ago
Hi Thank you for taking the time to leave a review and we hope your puppy is enjoying their items. The Green&Wild's Team
Posted 2 years ago
Love the root chews from G&W. Keep my dogs happy for hours delivery not the quickest.
Helpful Report
Posted 2 years ago
Hi Lesley Thank you for leaving a review. It's great to hear that our Chew roots are keeping your dogs happy. We are sorry to hear your thoughts about the delivery time. We aim to dispatch all orders within 3 - 5 working days. On this occasion, the delay in the delivery of your item would have been caused by the industrial strike action days taken by Royal Mail, which is unfortunately out of our hands. The Green&Wild's Team
Posted 2 years ago
Our lovely whippet, Minnie, has had Desmond the Duck for about 18 months now. It's her favourite, go-to toy. So why did we persevere with the low-quality stuff with man-made fibres etc which may harm her? She doesn't care for them anyway. So it was out with them all and a purchase of Sid the Squid, Olive the Octopus and a Chuck Ball. Now she's spoilt for choice and doesn't know which to choose. Olive seems to be getting the vote so far.... They are lovely toys, safe, good looking (if that's possible when they are strewn all around the place) and they smell great - nice and natural. And Desmond has had a much needed bath.
Helpful Report
Posted 2 years ago
Hi Alan Thank you very much for taking the time to leave us a review and your repeat custom. It's so lovely to hear about Minnie and how much she enjoys her eco toys, and that Desmond is still going strong after so long. Olive is a particular favourite with lots of our furry customers and I'm sure Desmond won't get jealous! We hope Minnie continues to have hours of fun with her toys. The Green&Wild's Team
Posted 2 years ago
Great products
Helpful Report
Posted 2 years ago
Thank you very much for taking the time to leave a review The Green&Wild's Team
Posted 2 years ago
Green and Wilds is rated 4.8 based on 2,843 reviews