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Thestarmaps Limited Reviews

4.6 Rating 1,131 Reviews
90 %
of reviewers recommend Thestarmaps Limited
4.6
Based on 1,131 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Thestarmaps Limited Reviews

About Thestarmaps Limited:

The original and most detailed custom star maps.

Visit Website

Phone:

07548 433582

Email:

dennis@greaterskies.com

Write Your review

Thestarmaps Limited 5 star review on 17th February 2023
Anonymous
Thestarmaps Limited 5 star review on 22nd February 2022
Juan Pablo
Thestarmaps Limited 1 star review on 30th December 2021
Ro Acosta
Thestarmaps Limited 5 star review on 10th July 2021
Jacinda
Thestarmaps Limited 5 star review on 10th July 2021
Jacinda
Thestarmaps Limited 2 star review on 14th June 2021
Marcelino
Thestarmaps Limited 5 star review on 2nd June 2021
Sandra
34
Anonymous
Anonymous  // 01/01/2019
Very impressed with the quality and the options to create what you want. The recipient is going to be blown away!!
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Posted 2 years ago
got it as a birthday present for my mum and she loves it. it looks amazing
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Posted 2 years ago
This was a wonderful gift that the person who received it absolutely loved. The design is beautiful, and it conveys so much meaning. I highly recommend it as a gift for those you care about.
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Posted 2 years ago
The art work is perfect and out of the ordinary. Very nice gift
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Posted 2 years ago
I was supposed to receive my order on 4/1 and paid a large premium for it. I did not receive it.
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Posted 2 years ago
Hello, I'm really sorry to hear about this. If you can please send us an email here: greaterskies@greaterskies.com or provide an email we can contact you by. I would be more than happy, to try and rectify this issue. I look forward to hearing from you. Kind Regards Tim
Posted 2 years ago
Looks great. Quality very good. Arrived sooner than anticipated. Excellent, timely responses. Plan to order another for my granddaughter in next few days based on this experience.
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Posted 2 years ago
El servicio de atención al cliente no puede ser menos resolutivo. Hace más de un mes que pagué mi pedido y aún no lo hemos recibido, parece que si no lo pides con 6 meses de antelación no podrás usarlo como regalo para un día especial... El paquete lleva más de 10 días en la aduana y no he recibido ninguna explicación ni estimación por parte del equipo de atención al cliente sobre su estado, además de que depende de otro de sus departamentos que no les responden. Consiguen que lo que parece una buena idea para un regalo especial se convierta en una larga espera sin resultados. No recomiendo a nadie usar esta página.
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Posted 2 years ago
¡Lamento mucho escuchar esto! Eso es demasiado largo e inaceptable. Le enviaremos un mensaje nuevamente y lo compensaremos cuando reciba su mapa. ___ I'm so sorry to hear this! That is too long and unacceptable. We will message you again and compensate you when you receive your map.
Posted 2 years ago
Would be 5 stars if package arrived on time... estimate was up to 9 days for order processing and shipping, but it actually took 12. I did unexpectedly receive an extra print, so I'm wondering if processing was delayed, even though I don't notice anything wrong with either? Anyhow, Dennis is very responsive and attentive to customer service inquiries! And the maps are fantastic! I compared to three other similar companies and greaterskies offers a superior product. Overall, I definitely recommend this company!
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Posted 2 years ago
La atención al cliente es sorprendente, no duden en preguntar si tienen inconvenientes.
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Posted 2 years ago
My boyfriend loved it, so it deserves five stars
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Posted 2 years ago
i purchase my star map for a total price of less than $45.00 and they billed my credit card for $81.00. I can't even get the map off of my computer drive to put on a usb very disallusioned and taken advantage of
Helpful Report
Posted 2 years ago
Hi Again, I have previously tried to contact you to try and rectify the situation, please do get in touch with us so we can try and resolve any issues regarding our service. Furthermore, I checked with our payment company about the amount you have been charged and it only shows that you were charged $39, so I'm not quite sure what happened, the more reason why I urge you to please contact us at greaterskies@greaterskies.com to try and fix the issue. Looking forward to hearing from you Kind regards Tim
Posted 2 years ago
One of the most beautiful gifts I have given my boys! My 'boys' are now young men and showing them a visual representation of the night sky on one of the most beautiful nights of my life is incredible!
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Posted 2 years ago
Bought for my Daughters birthday. She absolutely loves it. ❤️
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Posted 2 years ago
Service and delivery were prompt and the product looks great.
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Posted 2 years ago
I LOVE IT, MY WIFE LOVE IT TOO MUCH... A GREAT DETAIL, FOR A LOVEABLE HEART. THANKS A LOT
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Posted 2 years ago
A beautifulf gift
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Posted 2 years ago
Picture was beautiful. Design and craftsmanship far exceeded what I expected. My son loved it.
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Posted 2 years ago
Pague por entrega express 15 e aprox. Conozco correos y lo enviaron con la modalidad estándar PQ que no responde a 24h que es lo que cuesta el envío express. No es culpa de correos. Es un robo por parte de esta empresa
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Posted 2 years ago
Lamento mucho escuchar esto. Parece que se envió el día 3 y llegó el día 7. https://www.correos.es/es/es/herramientas/localizador/envios/detalle?tracking-number=PQ29XK0722259180120018M Usted ordenó esto el 2 de febrero. ¿Podría ponerse en contacto con nosotros y organizaremos su reembolso? Lo siento de nuevo por este problema. Atentamente dennis ___ I am very sorry to hear this. Looks like it shipped on day 3 and arrived on day 7. https://www.correos.es/es/es/herramientas/localizador/envios/detalle?tracking-number=PQ29XK0722259180120018M You ordered this on February 2nd. Could you contact us and we will arrange your refund? Sorry again for this problem. Sincerely Dennis
Posted 2 years ago
The map arrived very quickly, exactly on the estimated date of arrival. It's beautiful too, and the overall quality of the service is amazing!
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Posted 2 years ago
Very happy Thankyou
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Posted 2 years ago
Thestarmaps Limited is rated 4.6 based on 1,131 reviews