Thestarmaps Limited Reviews

Name: Thestarmaps Limited
Address: The Black Church, St. Mary's Place, Dublin, Dublin
Rating: 4.61

4.6 Rating 1,133 Reviews

90 %

of reviewers recommend Thestarmaps Limited

4.6

Based on 1,133 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Thestarmaps Limited:

The original and most detailed custom star maps.

Visit Website

Phone:

07548 433582

Email:

dennis@greaterskies.com

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Thestarmaps Limited 5 star review on 17th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered from Greaterskies for our anniversary and could not be more pleased. It is beautiful!”

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Posted 5 years ago

Hello Andrea, Thank you very much for your review! We are pleased to hear you liked the product. Hope you had a lovely anniversary celebrations! All the best, GreaterSkies team

Posted 5 years ago

“Great quality and quick preparation. Even on medium quality paper the detail was excellent. Granddaughter loved the result.”

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Posted 5 years ago

Hello, Thank you very much for your 5-star review. We are glad you liked our product and that you're Granddaughter loves it too :-) All the best, GreaterSkies team

Posted 5 years ago

“Great quality of Poster”

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Posted 5 years ago

Hello, Thank you very much for your 5-star review. We are glad you are happy with your purchase. All the best, GreaterSkies team

Posted 5 years ago

“I wanted to change the title after buying and couldn´t find the way to do it. I needed to buy again!”

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Posted 5 years ago

Hello, Thank you for your review. We are sorry to see we've only earned 3 stars and you're not completely satisfied with your purchase. We always try to resolve any issues to our customer's satisfaction, including correcting/changing the purchased maps where applicable. I am afraid I haven't found any communication from you with regards to the purchase made. I only found your communication about potential bulk discounts. Would you mind contacting us directly again so we can have a look at your purchase and what we can do to help? Thank you, Milla

Posted 5 years ago

“The map was super easy to create and looked wonderful upon printing. The customer service was also amazing! I made a mistake in my original instant download and they were very helpful in assisting me in fixing the error.”

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Posted 5 years ago

Hello Rebekah, Thank you very much for your 5-star review! We are very pleased we could have helped and you were happy with your purchase and with our service! All the best, GreaterSkies team

Posted 5 years ago

“Beautiful image!”

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Posted 5 years ago

Hi! Thank you very much for your 5-star review and such a lovely comment! All the best, GreaterSkies team

Posted 5 years ago

“Awesome and fast delivery!”

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Posted 5 years ago

Hi Traci, Thank you very much for your 5-star review! We are happy to hear you like our product and our service. All the best, GreaterSkies team

Posted 5 years ago

“Easy to navigate the website and customise my star map. I was so happy with the delivery time and it was packaged well. First impressions was that it looked amazing and a showstopper in our home. My husband walked through the door and his jaw dropped, he was stunned at how magical it was and it’s a really special keepsake for a beautiful moment that we can cherish forever.”

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Posted 5 years ago

Hello there, Thank you very much for your review! We feel honoured people choose us to help them cherish their special moments and feedback like yours makes it worthwhile! Shame we couldn't see your husband's jaw dropping... :-) All the best, GreaterSkies team

Posted 5 years ago

“Quite simply not worth the money, Great if you have an expensive printer at home but would not use this service again was very disappointed.”

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Posted 5 years ago

Hello, Thank you for leaving us your review. We are very sorry to see we've only been awarded one star. You created your star map and purchased the digital printable download. I am sorry to hear the print quality is not sufficient but I feel that has very little do to with the quality of the download itself. Like you say, it's more of a home printer issue. I can ensure you our downloads are of the highest quality and even if printed in a large scale format (50x70cm) the images are pristine. We also offer a printed maps shipped to your door for free. We use highest quality inks which will not fade over time and are printing on a high end quality paper which display our maps the best. If you wish to upgrade to the printed map please do get in touch with us directly and we will, of course, refund you the amount paid for the download. Best regards, Milla Customer Support

Posted 5 years ago

“I expected higher quality of print”

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Posted 5 years ago

Hi there! Thank you for your review! Of course, please do let us help : ) Please can you email us on greaterskies@greaterskies.com. Our main goal is to make sure you are happy with your map. Hope to hear from you soon! With kind regards Dennis

Posted 5 years ago

“You guys are awesome!!!!!!”

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Posted 5 years ago

Hello Saran, Thank you very much for your review! We are glad you like what we do :-) All the best, Greaterskies team

Posted 5 years ago

“Great experience as a whole, from the communication with customer support, to shipping/packaging and the product itself, absolutely great!!”

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Posted 5 years ago

Hello Iosif, Thank you very much for your review! It's lovely to see that what we do make sense and that you were happy with your purchase :-) All the best, Greaterskies team

Posted 5 years ago

“Fantastic, personal, friendly service. Very fast delivery and a top quality print. My husband loves his Father's Day present!”

Thestarmaps Limited 5 star review on 6th June 2019

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Posted 5 years ago

Hello Rebecca, Awesome! Thank you millions for your review! Glad he loves it! All the best, Greaterskies team

Posted 5 years ago

“The sky chart I ordered was very very nice. The coloring was good as well as all the lettering. I was greatly pleased. I will recommend greatskies to all my friends.”

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Posted 5 years ago

Hello Shari, Thank you very much for your review! We are very glad you like our star maps and are happy with your purchase :-) Thank you! All the best, Greaterskies team

Posted 5 years ago

“it's so unfair to give me a picture just on the phone with 32$ and I have to do the rest , which is orady will cost me over than 50$ with out your 32$ !!”

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Posted 5 years ago

Dear sir, We are very sorry to see your review as we believe we have fulfilled your order completely. You have purchased the digital download on 19/5/ at 16:08 which had been emailed to your email address at 17:08 on the very same day. I believe there has been a misunderstanding and you ordered a digital download (requesting self-printing) instead of the printed map which would have been shipped to the address of your choice. I can imagine you must have been impatiently awaiting a parcel and finally decided to contact us about the delay this Monday, June 3rd. I can see that one of our customer support representatives have responded to that query within an hour explaining you've purchased the digital download instead. Another representative has also emailed you from his personal email address to increase the chance of our reply reaching you. I do believe we have fulfilled your order but if you are not happy, of course, please do come to us by replying to our messages and we will do our best to offer you an acceptable solution which will hopefully lead to this 1-star review to be reconsidered. Thank you for understanding and your co-operation on resolving this issue.

Posted 5 years ago

“Great quality”

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Posted 5 years ago

Hello, Thank you very much for your review! It's lovely to see that what we do make sense and that you were happy with our product. All the best, Greaterskies team

Posted 5 years ago

“amazing! Great gift and super easy!”

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Posted 5 years ago

Hello, Thank you very much for your 5-star review! We really appreciate it and are glad you found our ordering process super easy :-) All the best, Greaterskies team

Posted 5 years ago

“I ordered a star map for my wife for the night we met. The map arrived much quicker than I expected but, there was an issue with it. I contacted Greaterskies through the Customer Review link and was sent an e-mail the same day asking about the issue. I explained my issue and the representative (Dennis) sent me a new print at No Charge! It arrived promptly and was perfect. My wife loves it. Thank you, Ross”

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Posted 5 years ago

Hello Ross, Hello Iosif, Thank you very much for your 5-star review despite the issue! We are really pleased we managed to rectify the issue and you feel we deserve 5 stars. So pleased to hear your wife love it :-) All the best, Your Greaterskies team

Posted 5 years ago

“J’ai adore l’efficience des gens qui travaillent chez vous”

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Posted 5 years ago

Merci, Vanessa :-)

Posted 5 years ago

“This is such a priceless gift that my wife didn’t notice the gold ring lying next to this!! Thank you for the wonderful product!!”

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Posted 5 years ago

Hello Sam, Thank you very much for your review and for sharing your wife's reaction! It made us laugh :-) So pleased to hear she loved her star map so much! All the best, Your Greaterskies team

Posted 5 years ago

Thestarmaps Limited is rated 4.6 based on 1,133 reviews