Thestarmaps Limited Reviews

Name: Thestarmaps Limited
Address: The Black Church, St. Mary's Place, Dublin, Dublin
Rating: 4.61

4.6 Rating 1,139 Reviews

90 %

of reviewers recommend Thestarmaps Limited

4.6

Based on 1,139 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Thestarmaps Limited:

The original and most detailed custom star maps.

Visit Website

Phone:

07548 433582

Email:

dennis@greaterskies.com

Write Your review

Tell us how Thestarmaps Limited made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Thestarmaps Limited 5 star review on 17th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I haven’t received the item yet, but if it’s as good as the ordering of it, it will be amazing.”

Helpful Report

Posted 4 years ago

“Very Happy thank you”

Helpful Report

Posted 4 years ago

“Very easy to do”

Helpful Report

Posted 4 years ago

“Customer care was great when I had an issue with my map. They simply printed me a new one to my satisfaction and expedited it to me. Beautiful gift for my friend and hope he loves it like I do!”

Helpful Report

Posted 4 years ago

“Wonderful service and range of choice. Lovely!”

Helpful Report

Posted 4 years ago

“Milla has been very helpful and sympathetic to my requirements to produce a Star Map for me, with excellent communication throughout the process and a quick delivery once everything was agreed.”

Helpful Report

Posted 4 years ago

“Pricey. But you get what you pay for.”

Helpful Report

Posted 4 years ago

“I have been charged $125 and then $75 with no order received. I reached out via email and this is still not resolved...”

Helpful Report

Posted 4 years ago

Hi Susan I hope you are well! We replied to you 5 hours ago and it might have routed to your spam email. The unframed order is yet to be finalised and the extra charge was an order placed and is currently in transit. Please do look for our email but if you did not receive this, I will send it again. : ) With kind regards Dennis

Posted 4 years ago

“Excellent!”

Helpful Report

Posted 4 years ago

“Good customer service”

Helpful Report

Posted 4 years ago

“Love the design but there is no where to to say this is a gift and have a message that you don’t want on the design, and how do we track the shipment?”

Helpful Report

Posted 4 years ago

Thank you for your feedback! We are working on gift notes but this is not quite ready yet but if you email us before your map is shipped, we can add a line on your shipping note. You gain the tracking in two ways, one is emailed to you once shipped and again through your download link at the very bottom. It will update once shipped and it is also has a estimate when it will arrive. I hope this helps! Any questions, please do email us on greaterskies@greaterskies.com. Many thanks! Dennis

Posted 4 years ago

“Mil gracias Dennis por el regalo del mapa celeste! abrazos desde Chile!”

Helpful Report

Posted 4 years ago

“Easy to use website and good quality products”

Helpful Report

Posted 4 years ago

“Execelente”

Helpful Report

Posted 4 years ago

“So far my dealings have been extremely good with Milla in dealing with my request and I look forward to the end result.”

Helpful Report

Posted 4 years ago

“No encuentro la manera de anular un pedido que he pagado 2 veces por error. Agradecería se pusieran en contacto conmigo en español. Gracias”

Helpful Report

Posted 4 years ago

Hola Elena Hemos procesado esto para usted :) ¡También respondió a sus correos electrónicos! Fue el fin de semana. Tuyo sinceramente Dennis

Posted 4 years ago

“Really good customer service.”

Helpful Report

Posted 4 years ago

“I can’t wait to receive this beautiful map! The process was simple! I like that I can print a copy before I receive my beautiful star map in the mail. My boyfriend and I stargaze whenever we are out in his boat and this is going to be his Christmas gift. Thank you so much!”

Helpful Report

Posted 4 years ago

“The web is pretty good the only thing I add shall be more thypography options, but the rest of UX/UI elements and configurations are fantastic”

Helpful Report

Posted 4 years ago

“Waiting for a response about when I will receive a tracking number.”

Helpful Report

Posted 4 years ago

Many thanks for your review! We have replied to your email : ) You ordered the standard delivery, it takes a few days to produce and to ship. You should see all tracking updates using your link, it will update at the bottom. If I am able to help anymore, please do let me know. With kind regards Dennis

Posted 4 years ago

Thestarmaps Limited is rated 4.6 based on 1,139 reviews