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Thestarmaps Limited Reviews

4.6 Rating 1,139 Reviews
90 %
of reviewers recommend Thestarmaps Limited
4.6
Based on 1,139 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Thestarmaps Limited Reviews

About Thestarmaps Limited:

The original and most detailed custom star maps.

Visit Website

Phone:

07548 433582

Email:

dennis@greaterskies.com

Write Your review

Thestarmaps Limited 5 star review on 17th February 2023
Anonymous
Thestarmaps Limited 5 star review on 22nd February 2022
Juan Pablo
Thestarmaps Limited 1 star review on 30th December 2021
Ro Acosta
Thestarmaps Limited 5 star review on 10th July 2021
Jacinda
Thestarmaps Limited 5 star review on 10th July 2021
Jacinda
Thestarmaps Limited 2 star review on 14th June 2021
Marcelino
Thestarmaps Limited 5 star review on 2nd June 2021
Sandra
34
Anonymous
Anonymous  // 01/01/2019
Very friendly & helpful customer service. Fast delivery, too!
Helpful Report
Posted 5 years ago
I love my map!
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Posted 5 years ago
C'est parfait et très bien imprimé. Merci
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Posted 5 years ago
Love it!!!!!
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Posted 5 years ago
Firstly the actual product is fantastic, secondly the ease of ordering is incredible and finally the customer service is second to none. Quick response from initial request and great follow up and service from Dennis. I required the item before the anticipated delivery date and Dennis pulled out all the stops to get this to me on time. Can't fault greater skies and I will certainly keep them in mind for future gifts.
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Posted 5 years ago
Delivery was on time, customer service was perfect by Dennis, extremely helpful & patient, great follow ups & genuine involvement! Went above & beyond to make me comfortable and the packaging was great, received it with not a single damage.
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Posted 5 years ago
great product and made a nice gift!
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Posted 5 years ago
Enchanting!
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Posted 5 years ago
the send is fast, my package arrived without a scratch. I had a problem with my order but the customer service was great, they fixed the problem and kept me informed of each step until receipt I recommend
Helpful Report
Posted 5 years ago
Ordered was placed on my phone and the process was "Ok"; biggest improvement needed is the ability to include a gift message or card with the order. Thanks
Helpful Report
Posted 5 years ago
Thank you so much for your review! I am sorry to hear that you did not find the process was smooth, was there something we could have improved in the process of purchasing? With regard to the gift card message, definitely needs to be implemented. At the moment, we can add a message via customer service at greaterskies@greaterskies.com. We just need more engineers to implement our improvements. : ) Thank you again and if you need to contact us, please feel free to do so - so that we can help. With kind regards Dennis
Posted 5 years ago
Good quality but quiet expensive for what it is.
Helpful Report
Posted 5 years ago
Thank you so much for your review we really appreciate it. We are working on our prices and hopefully as we get bigger from our small team, we can pass the savings onto. : ) Although, please do email us on greaterskies@greaterskies.com to see if we can help at all. With kind regards Dennis
Posted 5 years ago
Great quality and customer service!
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Posted 5 years ago
It was such a short process for such an amazing gift!
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Posted 5 years ago
Very good ! Nice work
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Posted 5 years ago
I LOVE IT!
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Posted 5 years ago
Very pleased really enjoyed it
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Posted 5 years ago
Loved the product
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Posted 5 years ago
Absolutely amazing customer service, so helpful and friendly. I got very quick responses to my questions. I will absolutely be using GreaterSkies services again. The picture arrived and is absolutely beautiful, spectacular quality. My friends loved it.
Helpful Report
Posted 5 years ago
The font size of customised message is small and the customer needs to be given an option to edit the font style etc . Overall good but can definitely have lot of scope for improvement
Helpful Report
Posted 5 years ago
Thank you so much for your reply! Fantastic feedback! We are unable to change the font for you due to our fixed designs but you can create your own. Have a look at our sister website https://thestarmaps.com for the use of our starmap engine and create anything. : ) With kind regards Dennis
Posted 5 years ago
The star map is actually is Christmas gift for my sister and brother-in-law. I am sure they will be as pleased with it as I was. It is a very unique way to celebrate a special occasion in someone's life or your own. The variety of maps and frames are great. So glad I found your web site.
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Posted 5 years ago
Thestarmaps Limited is rated 4.6 based on 1,139 reviews