Thestarmaps Limited Reviews

Name: Thestarmaps Limited
Address: The Black Church, St. Mary's Place, Dublin, Dublin
Rating: 4.61

4.6 Rating 1,139 Reviews

90 %

of reviewers recommend Thestarmaps Limited

4.6

Based on 1,139 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Thestarmaps Limited:

The original and most detailed custom star maps.

Visit Website

Phone:

07548 433582

Email:

dennis@greaterskies.com

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Thestarmaps Limited 5 star review on 17th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The sky chart I ordered was very very nice. The coloring was good as well as all the lettering. I was greatly pleased. I will recommend greatskies to all my friends.”

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Posted 5 years ago

Hello Shari, Thank you very much for your review! We are very glad you like our star maps and are happy with your purchase :-) Thank you! All the best, Greaterskies team

Posted 5 years ago

“it's so unfair to give me a picture just on the phone with 32$ and I have to do the rest , which is orady will cost me over than 50$ with out your 32$ !!”

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Posted 5 years ago

Dear sir, We are very sorry to see your review as we believe we have fulfilled your order completely. You have purchased the digital download on 19/5/ at 16:08 which had been emailed to your email address at 17:08 on the very same day. I believe there has been a misunderstanding and you ordered a digital download (requesting self-printing) instead of the printed map which would have been shipped to the address of your choice. I can imagine you must have been impatiently awaiting a parcel and finally decided to contact us about the delay this Monday, June 3rd. I can see that one of our customer support representatives have responded to that query within an hour explaining you've purchased the digital download instead. Another representative has also emailed you from his personal email address to increase the chance of our reply reaching you. I do believe we have fulfilled your order but if you are not happy, of course, please do come to us by replying to our messages and we will do our best to offer you an acceptable solution which will hopefully lead to this 1-star review to be reconsidered. Thank you for understanding and your co-operation on resolving this issue.

Posted 5 years ago

“Great quality”

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Posted 5 years ago

Hello, Thank you very much for your review! It's lovely to see that what we do make sense and that you were happy with our product. All the best, Greaterskies team

Posted 5 years ago

“amazing! Great gift and super easy!”

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Posted 5 years ago

Hello, Thank you very much for your 5-star review! We really appreciate it and are glad you found our ordering process super easy :-) All the best, Greaterskies team

Posted 5 years ago

“I ordered a star map for my wife for the night we met. The map arrived much quicker than I expected but, there was an issue with it. I contacted Greaterskies through the Customer Review link and was sent an e-mail the same day asking about the issue. I explained my issue and the representative (Dennis) sent me a new print at No Charge! It arrived promptly and was perfect. My wife loves it. Thank you, Ross”

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Posted 5 years ago

Hello Ross, Hello Iosif, Thank you very much for your 5-star review despite the issue! We are really pleased we managed to rectify the issue and you feel we deserve 5 stars. So pleased to hear your wife love it :-) All the best, Your Greaterskies team

Posted 5 years ago

“J’ai adore l’efficience des gens qui travaillent chez vous”

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Posted 5 years ago

Merci, Vanessa :-)

Posted 5 years ago

“This is such a priceless gift that my wife didn’t notice the gold ring lying next to this!! Thank you for the wonderful product!!”

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Posted 5 years ago

Hello Sam, Thank you very much for your review and for sharing your wife's reaction! It made us laugh :-) So pleased to hear she loved her star map so much! All the best, Your Greaterskies team

Posted 5 years ago

“My son loves his.. I got for father’s da y”

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Posted 5 years ago

Hello Steven, Thank you very much for your review! We are pleased your son loves his map! All the best, Greaterskies team

Posted 5 years ago

“-A great experience. First of all, the idea of the product itself is so amazing. An actuall map representation of the stars and the asterisms on a special day for you is simply beautiful- especially if you 're into space and stuff! The communication and help on behalf of the company was excellent. Dennis, from customer support was with me throughout the whole process, always willing to answer my questions and explain anything I asked. Shipping was fast and the packaging was solid and very secure. The actual product was very beautiful, printed in high quality paper and framed in a subtle frame that highlights all the details of the map. Definitely recommend this to anyone who is looking for a unique gift or a treat for themselves!”

Helpful Report

Posted 5 years ago

Hello Iwshf, Thank you for such a thorough review! We feel very honoured that our customers choose us to help them treasure the special moments. We pride ourselves in providing a top-end product, great service and friendly tailored customer support. And Dennis is the best. Your (and the recipient's) happiness is also our happiness so thank you :-) All the best, Your GreaterSkies team

Posted 5 years ago

“The product was excellent and, in my view, fairly priced. Two recommendations: (1) consider adding a variety of frame colors to match the different backgrounds and (2) consider adding an expedited shipping option.”

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Posted 5 years ago

Hello Gil, Thank you vey much for your 4-star review and for your suggestions. We have already started looking into providing our customers with a choice of the frame colour so let's hope we will be able to offer it soon. We will also consider the express shipping option. Thank you very much for your tip. All the best, Your GreaterSkies team

Posted 5 years ago

“Great product I guess. I did the download and had it printed.”

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Posted 5 years ago

Hello, Thank you for your feedback. All the best, GreaterSkies team

Posted 5 years ago

“Great idea and great customer support!”

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Posted 5 years ago

Hello, Thank you for your feedback. We are glad you like what we do and that you were happy with our customer support :-) All the best, GreaterSkies team

Posted 5 years ago

“The map I ordered for my daughters 13th birthday arrived quickly and is quality. It looks great. Friends have asked for the details for Greaterskies as they love it.”

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Posted 5 years ago

Hello Suzanne, Thank you for your 5-star review! We are glad to read you like what we do. And thank you for sharing your experience with your friends :-) All the best, GreaterSkies team

Posted 5 years ago

“GREAT GIFT !!!!”

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Posted 5 years ago

Hello Chef, Thank you for your feedback. We are glad to read you like it! All the best, GreaterSkies team

Posted 5 years ago

“Amazing work: A great idea with incredible execution”

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Posted 5 years ago

Hi Jay, Thank you for your review! It's lovely to see you're happy with what we do :-) All the best, GreaterSkies team

Posted 5 years ago

“When I let them know the print had black flecks on it, you promptly sent another one that was perfect. Thank you!”

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Posted 5 years ago

Hello, Thank you for your feedback. We are glad could have put things right and you were happy with your purchase! All the best, GreaterSkies team

Posted 5 years ago

“Everything was perfect”

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Posted 5 years ago

Awesome! So pleased to hear that :-) All the best, GreaterSkies team

Posted 5 years ago

“Excelente”

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Posted 5 years ago

“Leaving in France, printing the starred sky myself was the best (and most economical) solution. The quality is perfect and it is the design I preferred while browsing all the kind you can have on internet :)”

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Posted 5 years ago

Hello Oceane, Lovely to see you liked our design and all went well with the printing! All the best, GreaterSkies team

Posted 5 years ago

“The process of creating the poster doesn't work good when using a smartphone. I had to change to web to make it work.”

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Posted 5 years ago

Hi Clara Thank you so much for letting me know! I have contacted you regarding this to get more details : ) If you do want to contact us, please do email us on greaterskies@greterskies.com. : ) With kind regards Dennis

Posted 5 years ago

Thestarmaps Limited is rated 4.6 based on 1,139 reviews