Thestarmaps Limited Reviews

Name: Thestarmaps Limited
Address: The Black Church, St. Mary's Place, Dublin, Dublin
Rating: 4.61

4.6 Rating 1,139 Reviews

90 %

of reviewers recommend Thestarmaps Limited

4.6

Based on 1,139 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Thestarmaps Limited:

The original and most detailed custom star maps.

Visit Website

Phone:

07548 433582

Email:

dennis@greaterskies.com

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Thestarmaps Limited 5 star review on 17th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Though production was hampered by pandemic, customer service was responsive and received the product as designed and the wife loved it. It now hangs in our hallway proudly.”

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Posted 4 years ago

“Encantada con mi cielo de estrellas. Una atención al cliente excelente, muy amables y atentos. 100% recomendable”

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Posted 4 years ago

“One of the coolest gifts I’ve found in years! It’s amazing! It’s sparking tons of questions and an amazing interest in astronomy and the stars. The team at Greaterskies was so easy to work with and extremely responsive! Thank you so much! More orders for my nieces and nephews on the way!”

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Posted 4 years ago

“You will not be disappointed. Such a cool gift to give someone special. My daughter sent her father the view of sky the date and time she was born. Absolutely amazing. Both her and her fathers zodiac constellations were next to each other near the sun. Very special. Dennis was such a great help. Not only did he catch the wrong address I entered, he made last minute changes for me, and he knew the package was delivered before I did! Perfect gift! You cannot go wrong giving a gift of the stars.”

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Posted 4 years ago

“Beautiful work, great customer service - so happy and would highly recommend!”

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Posted 4 years ago

“I purchased a greaterskies print a couple of years ago and wanted one for my dads birthday a few weeks ago but forgot the name of the company (greaterskies) as it had been so long. I had a look online at other custom “star prints” but none of them really compared. I was dissatisfied with the others so went back through my emails just to find my original greaterskies print and use them for my dads bday print. I’m so impressed with the quality and integrity of the image, even with the a1 size printed. I’m once again, so glad I opted with greaterskies as I could download the image to the size I wanted and didn’t have to wait for any shipping as it was emailed to me straight away. The quality is incredible. The only star print service I will use.”

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Posted 4 years ago

“The picture quality is great and everyone that saw her open her gift wanted one in their own special dates.. it definitely was a great success”

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Posted 4 years ago

“Very happy with it! And the downloadable option! Thank you guys so much! My girlfriend loved it!”

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Posted 4 years ago

“Excelente servicio.”

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Posted 4 years ago

“Customer service, delivery of product and quality of print excellent”

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Posted 4 years ago

“It was a gift for my husband, and he was really happy when saw it for first time. I cannot regret about getting this awesome gift!”

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Posted 4 years ago

“My granddaughter gave me a picture of the skies over my birthplace the morning I was born. It was beautiful. I loved it so much, I had one made for my husband. Now we have them hung from the ceiling in front of our bedroom windows. Great gift!”

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Posted 4 years ago

“Excellent customer service”

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Posted 4 years ago

“Resulto mejor de lo que esperaba... la calidad y resolución son espectaculares”

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Posted 4 years ago

“As I promised to GreaterSkies, I would update my review. I would not recommend this company due to deceptive and delayed processing and shipping. Furthermore, after my previous review, a representative offered me a refund for my dissatisfaction. It turns out the refund was only 30% of the total cost. This was disappointing and misleading as I was not told informed that the refund would be partial. Not to mention the extra money spent on an additional gift so I had something to give my husband the day of our anniversary. In terms of the actual product, it is an overpriced (154.00) framed poster. I was truly expecting higher quality than what I received. When I ordered, at check out, the item is described as canvas... it is not canvas material, it is a poster.”

Helpful Report

Posted 4 years ago

Thank you for your review Amy I am so very sorry for the delay we tried to react to the pandemic as fast as we could but it was very difficult to foresee. You wrote to us on the 28th of May asking for a preview of your map. On the 29th of May we replied to you and stated that there is a delay and that the estimate was for the 17th or 18th of June. On the 29th of May, you said to continue production with the request to get it there by the 11th which we said we would try but so difficult with a reduced team. Your map has shipped and is being delivered by UPS on the 17th of June. In the interim, we have provided you with the digital map for free. We will also compensate you when your map has been received. So sorry for all the trouble! With kind regards Juan & the GreaterSkies Team

Posted 4 years ago

“All ok”

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Posted 4 years ago

“i haven’t gotten any of my orders so. i don’t recommend at all.”

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Posted 4 years ago

Thank you for your review. From our records, you only have ordered once. For this order,unfortunately, once we hand your parcel to the couriers it is in their power to deliver this to you. USPS I assume is under a lot of pressure due to the pandemic. Once you contacted us on Tuesday, we immediately sent a replacement and is being delivered to you on Monday. I am so sorry for any delay that has been caused and if there is anything we can do, please do let us know. With kind regards Juan & the GreaterSkies Team

Posted 4 years ago

“Un excelente servicio muchas gracias”

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Posted 4 years ago

“It was wonderful to get this for my son. He is so into space and star gazing. Being able to capture the sky on the night he was born was outstanding. Thank you.”

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Posted 4 years ago

“Dennis went above and beyond helping me with my order! Great customer service”

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Posted 4 years ago

Thestarmaps Limited is rated 4.6 based on 1,139 reviews