Thestarmaps Limited Reviews

Name: Thestarmaps Limited
Address: The Black Church, St. Mary's Place, Dublin, Dublin
Rating: 4.61

4.6 Rating 1,132 Reviews

90 %

of reviewers recommend Thestarmaps Limited

4.6

Based on 1,132 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Thestarmaps Limited:

The original and most detailed custom star maps.

Visit Website

Phone:

07548 433582

Email:

dennis@greaterskies.com

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Thestarmaps Limited 5 star review on 17th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I just received the star map of the night my son and daughter-in-law were married. The printing - "There were many stars in the sky that night. But only one shone through my heart. And that was you!" was perfect. I know they will love it for Christmas.”

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Posted 2 years ago

“I purchased a digital version. I was humming and hawing a lot about what to keep and not keep in the version I chose so because it was a birthday present for my significant other's sister I held off on making the final decision until he got to see the proof as well. We decided and I hit the button. The email came and gave me my receipt with a link to my map. Well the only issue I had was that I couldn't figure out how to download it. I thought maybe I had done something wrong and contacted them as I needed it like right away. I tried and tried and couldn't seem to find anything to start the process for the download button.. I think I kept trying to open the size by the arrow instead of moving over and seeing that the sizes were there once you clicked on the vacant space. Finally I accidentally did click on that part and the sizes appeared and then the download button showed up. So at that point I could settle down my anxiety. I did send a second email to let their staff know I found it, and did hear from them today. Not sure if that was just an issue to me or if others have had the same issue.. maybe the instructions on how to download should be a little clearer and to send it on to a photoshop I am not sure if I could even do that as I find the instructions are poor to follow. If you are in a rush as I was, it can cause a little anxiety. The actual product was beautiful and the person it was made for was very happy with it. Would I buy from them again.. yes I would in a minute.”

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Posted 3 years ago

“This was an amazing service. Got to personalise all my own details and had my item sent via email straight away.”

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Posted 3 years ago

“Excellent Service. The framed print arrived very quickly (3 days). Quality of the printing and framing is first class. If you want a star map print, then I'd highly recommend Greater Skies.”

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Posted 3 years ago

“Great, personalized gift idea! Turned out fabulous! Staff was quick to respond to my questions.”

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Posted 3 years ago

“We absolutely love our star print, it is so special and unique, we have never seen anything like it. I can't believe how beautiful it is. I have it printed out and it is on my daughters wall. I chose to have 'These were the stars above, when you came to us' written at the bottom as I chose to have the stars above on the night my daughter was born. I am just beyond happy with my stars and I definitely recommend this to anyone to define a special moment.”

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Posted 3 years ago

“Amazing service great quality print and quick delivery, would definetly buy again. This was bought as a gift and they loved it, captured memories of there special day”

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Posted 3 years ago

“I thought this was a fantastic idea and ordered a map framed for a gift for my husband There was a couple of issues pertaining to the order, however Mila and Dennis promptly assisted me in getting the matters resolved quickly I am extremely satisfied with the order which came out beautifully as well as the excellent and prompt customer service I received to resolve the two concerns Thank you”

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Posted 3 years ago

“I've given a couple of these as gifts for my niece when she had her babies - she loved it and makes for beautiful keepsakes.”

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Posted 3 years ago

“I am so skeptical ordering online however this was beautiful. I am so excited to give this as wedding gift. It is something different and unique... thank you Greater Skies”

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Posted 3 years ago

“Excellent service and very prompt delivery. The map I purchased is really beautiful, thanks!”

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Posted 3 years ago

“My order has not been delivered and haven’t received any updates”

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Posted 3 years ago

Hi there Many thanks for reaching out! It looks your order with standard delivery is going to reach you on the 2nd of October. https://www.fedex.com/apps/fedextrack/?action=track&cntry_code=us&tracknumbers=74890272893520470501 It takes 0-3 days to print and ship and then 4-7 days to deliver with standard delivery. If we are able to help at all or you would like to be compensated, please do contact us on greaterskies@greaterskies.com. Many thanks! GreaterSkies Team

Posted 3 years ago

“The star map was originally delivered with a small print error. After emailing the team the issue was addressed quickly and a new map was delivered promptly. The map is of good quality and shows the constellations wonderfully. Would highly recommend.”

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Posted 3 years ago

“Ma commande n’est jamais arrivée car l’adresse n’a pas été fournie au livreur …”

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Posted 3 years ago

“Great service! Beautiful Map 😍”

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Posted 3 years ago

“These folks are phenomenal. I ordered a framed map at a tumultuous time, meaning that I made mistakes that needed to be corrected. My sister-in-law who had severe cerebral palsy passed away the week before her 34th birthday. I desperately wanted something for my in-laws that would be a special way to mark the event. This was absolutely perfect and given the family-loss situation, I could not have done it without help from customer service. Thank you, Dennis!”

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Posted 3 years ago

“My greaterskies print arrived today, in an undamaged box, and the print was crushed and creased which made it unsuitable for framing or display. Very disappointed.”

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Posted 3 years ago

So sorry to hear this! Would you be able to contact us on greaterskies@greaterskies.com and we can sort a replacement or a refund : ) More than happy to help! With kind regards Dennis

Posted 3 years ago

“A great gift idea..something different. An easy process to create and we had the poster printed quickly at officeworks.”

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Posted 3 years ago

“excellent everything”

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Posted 3 years ago

“Just sent in a great review, but I mentioned David and it's Dennis....so sorry!”

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Posted 3 years ago

Thestarmaps Limited is rated 4.6 based on 1,132 reviews