Thestarmaps Limited Reviews

Name: Thestarmaps Limited
Address: The Black Church, St. Mary's Place, Dublin, Dublin
Rating: 4.61

4.6 Rating 1,139 Reviews

90 %

of reviewers recommend Thestarmaps Limited

4.6

Based on 1,139 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Thestarmaps Limited:

The original and most detailed custom star maps.

Visit Website

Phone:

07548 433582

Email:

dennis@greaterskies.com

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Thestarmaps Limited 5 star review on 17th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Todo perfecto.”

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Posted 4 years ago

“I think this is a great idea and the thought of having this means so much to her so the effort is/was worth it. My only issue was the "download" procedure could be better explained at the outset. The 18x24 print in satin came out very nice and for about the same cost overall, I got to pick the frame style and the "museum" quality of the display glass, dry mounted so it won't slip or wrinkle are options. The interaction with Dennis was great and helpful! 4.5 stars really!”

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Posted 4 years ago

“It's a lovely, meaningful gift. It's also great that you can choose whether you want it to be shipped to you or to download and print it out yourself.”

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Posted 4 years ago

“I received my framed portrait today and the glass was smashed in the middle of the poster. It's a beautiful poster but I wish the delivery would have been packaged better to prevent the break. Going to have to reframe is going to be costly and I'm greatly disappointed.”

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Posted 4 years ago

Very sorry to hear this! Most of our framed maps do get there safely but a few do slip through the net. Please can you contact us on greaterskies@greaterskies.com so that we can organise a replacement, a refund or any other solution that might help? Images of the broken frame would be most helpful! Looking forward to hearing from you soon! With kind regards Juan & the GreaterSkies Team

Posted 4 years ago

“Fantastic product very well received”

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Posted 4 years ago

“I have not yet received my map.”

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Posted 4 years ago

Thank you so much for your review. Please do let us clarify the situation. Our framed maps are in delay at this moment due to the pandemic but we are trying to provide as much information and support as we can during this time. Our suppliers have to take every precaution to secure that their staff are safe. Our unframed maps on the other hand are on time due to the teams being a lot more based on local printers, they usually are made up of 1-2 person teams. Please can you contact us at greaterskies@greaterskies.com where we can provide estimates, support, solutions to get your map or a preview of it? Thank you! Hope to hear from you soon! Juan & the GreaterSkies Team

Posted 4 years ago

“My girlfriend loved it, it is wonderful quality and worth every penny”

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Posted 4 years ago

“Turned out to be a great gift for my dad! The downloadable images were very crisp quality. I sent them off to Staples and received a beautiful print. Only feedback is that I believe the constellation "Ophiuchus" was misspelled.”

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Posted 4 years ago

“I love my night sky”

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Posted 4 years ago

“Great! Thank you!”

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Posted 4 years ago

“I ordered something a week before mothers day and still haven't received it. I haven't even got shipping information. Very disappointed. The lady I have been corresponding with has been excellent and timely though.”

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Posted 4 years ago

I am so sorry about this Stephanie I will look into this for you and compensate you when you receive your map. With kind regards Juan & the GreaterSkies Team

Posted 4 years ago

“havent got my item yet”

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Posted 4 years ago

So sorry to hear this! Please can you contact our support team on greaterskies@greaterskies.com? Thank you! Juan & the GreaterSkies Team

Posted 4 years ago

“Fácil y rápido de tener”

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Posted 4 years ago

“I have not received my framed map yet. Was due May 22-25.”

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Posted 4 years ago

Hi there! We are so sorry for this and I have just sent you a message as a reply. Please bear with us! With kind regards Juan & the GreaterSkies Team

Posted 4 years ago

“Loved loved loved ! It was perfect”

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Posted 4 years ago

“Carte magnifique, très beau rendu 👍 livraison assez rapide malgré le conteste actuel (covid-19) et service client au top... Super cadeau que je recommande à tous 😉”

Thestarmaps Limited 5 star review on 25th May 2020

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Posted 4 years ago

“It's the second time I bought it, and always is a great present!”

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Posted 4 years ago

“Un regalo original y bonito. Viene muy bien sobretodo cuando vas justo de tiempo. ¡Gracias!”

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Posted 4 years ago

“I am not happy that it has been 16 days since I Placed the order and it still hasn't shipped.”

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Posted 4 years ago

I am so sorry for this delay! It has been sent : ) It should be with you, early next week. With kind regards Dennis

Posted 4 years ago

“Due to coronavirus, my package had a mix up and was delivered to the wrong house. However, within a day I was emailing back and forth with a lovely and kind man named Dennis who gave me a new map in just under a week, no extra charge. The customer service here is phenomenal and you can tell they do care about their customers. It is during this pandemic now that we help one another, and I’m glad to say GreaterSkies cares for their customers happiness. Thank you again, Dennis!”

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Posted 4 years ago

Thestarmaps Limited is rated 4.6 based on 1,139 reviews