Great Grass Reviews

Name: Great Grass
Rating: 4.98

5.0 Rating 1,170 Reviews

100 %

of reviewers recommend Great Grass

5.0

Based on 1,170 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Great Grass:

Who is Great Grass?

Established in 2009 from humble beginnings; Great Grass is now the UK's number one artificial grass supplier & installer. Great Grass sells fantastic value EU quality artificial grass directly to the customer via the Great Grass website for DIY installations. Great Grass also offers full installation services by highly trained artificial grass installers who use our specialised equipment to ensure the very best & speedy installation services.

We're so confident in our installation services we do not take deposits, payment is only due on completion & everything is covered by our lengthy EU guarantees. We're the only artificial grass company to offer finance options.

We are voted one of the top 3 UK Home & Garden companies in the country out of more than 17,000+ businesses - FreeIndex

Showroom open 7 days a week.
Lines open 9am-9am.

Visit Website

Phone:

0800 098 8133

Email:

info@greatgrass.co

Location:

668 - 670 Oldham Road, Failsworth, Manchester
M35 9DU

Great Grass 5 star review on 7th October 2024

Anonymous

Great Grass 5 star review on 16th September 2024

Peter

Great Grass 5 star review on 13th August 2024

Anonymous

Steve

709

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely fantastic service from my initial quote to the installation On the day of installation Great Grass we’re prompt , courteous and very tidy I would recommend them to anyone thinking of having artificial grass”

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Posted 2 years ago

Thanks Steve looks great !

Posted 2 years ago

Cheers Steve - prompt courteous tidy - 3 words we love !!!

Posted 2 years ago

“All arranged without any difficulty. Lads turned up exactly on time and had it finished just after a dinner. All left nice and tidy and grab took everything away so no need for a skip. Looks great and no more mowing!”

Great Grass 5 star review on 1st July 2022

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Posted 2 years ago

Cheers Dave looks amazing !!

Posted 2 years ago

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Posted 2 years ago

“More than impressed with the work Great Grass have done today. Professional from start to finish. Highly recommend - Thanks again Great Grass”

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Posted 2 years ago

What a transformation James looks fabulous.

Posted 2 years ago

“Service from these guys can only be described as excellent! From the moment we walked into the showroom you can tell these are professionals. Customer service is excellent, loads of communication, the team of lads arrive at the time advised and the standard of work is great. As the lads arrived at my house this was like a military operation - everything was planned, everyone had a job to do and clearly well rehearsed from previous insrallations - the old turf removed, a grab arrives and the lads crack on - absolutely no down time on the job. I was blown away by just how my rear garden was transformed in just a couple of hours - money well spent getting professionals in to do the job. The following day clean up booked to jet wash my garden and the pavement outside my property - from start to finish I could not fault Great Grass - I would recommend this company to anyone who wants artificial grass fitting - I wouldn't even waste your time getting a quote off anyone else.”

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Posted 2 years ago

Thanks Gareth nice to be appreciated for the hard work we all put in !!

Posted 2 years ago

“Excellent service from start to finish. The lads were very polite and did the job swiftly and left my garden perfect 👍🏻 Would definitely recommend Great Grass.”

Great Grass 5 star review on 26th June 2022

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Posted 2 years ago

“Superb job from start to finish. Booked appt for a quote _ attended on time. Follow up by Install Mgr _ attended on time. Advised on installation in advance (came earlier than initially thought which was great) Install team _ polite, fast, cleared up afterwards _ overall great job. Highly recommend.”

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Posted 2 years ago

“Excellent work, extremely pleased with the out come of the job. Would recommend Great Grass to anyone”

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Posted 2 years ago

“Very friendly staff throughout, installation team was excellent on the day and left everything neat and tidy. Thank you all at great grass for transforming our garden.”

Great Grass 5 star review on 17th June 2022

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Posted 2 years ago

“Excellent service from initial enquiry to efficient and trouble free installation.”

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Posted 2 years ago

“Many thanks for a great job! The team were polite and pleasant and respected my property at all times. They were punctual, hard working and efficient and took all the rubbish away leaving a fantastic looking lawn. I would highly recommend them for your new lawn.”

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Posted 2 years ago

“They did not do a very good job of tidying up we had to sweep up after they had gone and hose everything down”

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Posted 2 years ago

“Amazing process from start to finish! Prompt responses, quote and installation! Could not have been more accommodating! Amazing results - would definitely recommend!”

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Posted 2 years ago

“I absolutely love my new grass. I had my front lawn transformed some years ago and it still looks like new, so had no hesitation in having the back garden done. The groundwork team were really professional. They arrived on time, completed the work really quickly and efficiently, came before 8am and all done by 1pm. I would certainly recommend them.”

Great Grass 5 star review on 10th June 2022

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Posted 2 years ago

“Arrived on time, did what they said they would and finished in 1 day. Would highly recommend. Thank You.”

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Posted 2 years ago

“Great service and completed quickly”

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Posted 2 years ago

“Great from start to finish. Very helpful on the phone, answering all questions I had even before booking. Everything explained well when they came out to survey the area and great price given. Lads arrived on time on the day, we're very friendly and didn't stop from the moment they got here and we're all done within a matter of a few hours, can't believe how fast they are but also job done well and not at all rushed. Couldn't be happier and would highly recommend!”

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Posted 2 years ago

“Everything from start to finish was extremely easy, great communication, great customer service and extremely happy with the end result. Grass looks amazing and makes the garden look so much bigger. Quality is fantastic and the team left the garden in great condition. Very happy with the whole experience.”

Great Grass 5 star review on 7th June 2022

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Posted 2 years ago

“Grass looks amazing. Service was spot on and done very quickly. Would 100% recommend these guys.”

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Posted 2 years ago

“Great Grass were brilliant, professional, always did what they said they would when they said they would. The product is fantastic and the fitting was really excellent. Can’t recommend them highly enough. Just love it and thanks for a great job”

Great Grass 5 star review on 6th June 2022

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Posted 2 years ago

Thanks for the kind words - looks fabulous as does the view !!!

Posted 2 years ago

Great Grass is rated 5.0 based on 1,170 reviews