Great Grass Reviews

Name: Great Grass
Rating: 4.98

5.0 Rating 1,170 Reviews

100 %

of reviewers recommend Great Grass

5.0

Based on 1,170 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Great Grass:

Who is Great Grass?

Established in 2009 from humble beginnings; Great Grass is now the UK's number one artificial grass supplier & installer. Great Grass sells fantastic value EU quality artificial grass directly to the customer via the Great Grass website for DIY installations. Great Grass also offers full installation services by highly trained artificial grass installers who use our specialised equipment to ensure the very best & speedy installation services.

We're so confident in our installation services we do not take deposits, payment is only due on completion & everything is covered by our lengthy EU guarantees. We're the only artificial grass company to offer finance options.

We are voted one of the top 3 UK Home & Garden companies in the country out of more than 17,000+ businesses - FreeIndex

Showroom open 7 days a week.
Lines open 9am-9am.

Visit Website

Phone:

0800 098 8133

Email:

info@greatgrass.co

Location:

668 - 670 Oldham Road, Failsworth, Manchester
M35 9DU

Great Grass 5 star review on 7th October 2024

Anonymous

Great Grass 5 star review on 16th September 2024

Peter

Great Grass 5 star review on 13th August 2024

Anonymous

Steve

709

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have been very pleased with the service from Great Grass, from start to finish. Everybody we have dealt with has been professional and courteous. The installation team arrived when they said they would and worked incredibly hard and completed the installation not merely to our satisfaction, but to our absolute delight. We are thrilled with our new lawn and would have no hesitation in recommending Great Grass to anybody else who is considering using artificial grass.”

Helpful Report

Posted 3 years ago

Thanks a lot Geoff much appreciated.

Posted 3 years ago

“I had the grass fitted today it looks great the fitters were very efficient and worked really hard. It looks perfect I am so glad that I chose this company.”

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Posted 3 years ago

“Amazing Customer Service! Everyone at Great Grass, that I spoke to, was extremely helpful and very informative. I Had my Grass fitted on Friday, and the installation was very quick. The installation team were fantastic and the grass looks, and feels very real. I went for the Elegance range and I love it! Thank you to everyone at Great Grass, for making my garden look exactly how I wanted it xx”

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Posted 3 years ago

“We are very pleased with the grass and we would definitely recommend to friends and family”

Great Grass 5 star review on 22nd March 2021

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Posted 3 years ago

“Had great grass round today to replace our lawn. They arrived on time and worked really hard and got everything done the same day. Great set of lads. Would certainly recommend.”

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Posted 3 years ago

“What a great service! A team of 4 lads arrived Monday morning, worked non-stop for 6 hours and over delivered, much better than what we were expecting. Thank you!”

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Posted 3 years ago

“Excellent work — on time with no problems—would definitely use them again”

Great Grass 5 star review on 15th March 2021

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Posted 3 years ago

“We’re super pleased with our new grass. The process was really straightforward and the installation quick and professional. The base feels solid underfoot and even though it’s not stopped raining since installation, there are no signs of any water ponding. It was at the higher end of quote but we felt very reassured that the quality of work and product would be good. The guarantee is emailed to you straight away after payment though we don’t want nor expect there will be a need to use it. Very happy customers and it completes our garden. Thank you.”

Great Grass 5 star review on 13th March 2021

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Posted 3 years ago

“Highly recommend! Prompt, professional and friendly. Expert installation that took just a few hours even though it was raining and at a price that could not be beaten. Impressive.”

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Posted 3 years ago

“Great group of lads, quick and easy to deal with. Got the job done in no time and garden looks great! Dog loves it too”

Great Grass 5 star review on 11th March 2021

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Posted 3 years ago

“Found the two men, Steve and Daz, very pleasamt and very hard working. Didn't see them stop for a break at all. they ate andwiches an drank tea whilst continuing to work. Very pleased with the result”

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Posted 3 years ago

“Arrived early introduced themselves,very friendly & professional,explained what was going to be done,moved all tubs& garden furniture.We are highly delighted with our new lawn.Thank you Great Grass.”

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Posted 3 years ago

“This is the third installation we have had from Great Grass. Again they were very helpful and communicated the details with us appropriately. Highly recommended”

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Posted 3 years ago

“Excellent service! Great local company to work with, very competitive pricing, good personable service, quality workmanship and a fast turnaround. Great grass has enhanced my garden and no more muddy paw prints!”

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Posted 3 years ago

“First class service. Highly recommended. Whole experience was hassle free. Friendly service from the fitters who were able to suggest improvements”

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Posted 3 years ago

“Would highly recommend great grass. Excellent service from start to finish. Very impressed with the transformation from a boggy unusable garden to outdoor space that can be used and will look great all year round. Thanks so much to Gary, Liam and the rest of the team. Colin & Donna”

Great Grass 5 star review on 25th February 2021

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Posted 3 years ago

“Absolutely superb company would recommend to anyone wanting there garden done #Greatgrass”

Great Grass 5 star review on 22nd February 2021

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Posted 3 years ago

“Great quality, love the price for the mid range we bought. Made so easy by samples at the quotation”

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Posted 3 years ago

“Absolutely excellent job carried out with the minimum of fuss in only five hours! Friendly, pleasant and polite service by very professional people.”

Great Grass 5 star review on 19th February 2021

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Posted 3 years ago

“Received our non obligation quote and grass was fitted within around 2/3 weeks. The service was great and really quick, we couldn’t be happier.”

Great Grass 5 star review on 18th February 2021

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Posted 3 years ago

Great Grass is rated 5.0 based on 1,170 reviews