Great Grass Reviews

Name: Great Grass
Rating: 4.98

5.0 Rating 1,202 Reviews

100 %

of reviewers recommend Great Grass

5.0

Based on 1,202 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Great Grass:

Who is Great Grass?

Established in 2009 from humble beginnings; Great Grass is now the UK's number one artificial grass supplier & installer. Great Grass sells fantastic value EU quality artificial grass directly to the customer via the Great Grass website for DIY installations. Great Grass also offers full installation services by highly trained artificial grass installers who use our specialised equipment to ensure the very best & speedy installation services.

We're so confident in our installation services we do not take deposits, payment is only due on completion & everything is covered by our lengthy EU guarantees. We're the only artificial grass company to offer finance options.

We are voted one of the top 3 UK Home & Garden companies in the country out of more than 17,000+ businesses - FreeIndex

Showroom open 7 days a week.
Lines open 9am-9am.

Visit Website

Phone:

0800 098 8133

Email:

info@greatgrass.co

Location:

668 - 670 Oldham Road, Failsworth, Manchester
M35 9DU

Great Grass 5 star review on 17th April 2025

724

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The astroturf looks really good and the installers have fitted it really well . All in all a good job .”

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Posted 4 years ago

“We lookEd around for a while before deciding on Great Grass to install our artificial grass. From our initial appointment to eventual installation the entire process was extremely straight forward. Mark and Steve, our installers were very thorough making sure that the installation went without any issues. If you’re looking for artificial grass installation, choose the experts, you won’t be disappointed 🙌”

Great Grass 5 star review on 5th April 2021

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Posted 4 years ago

“Lads came early laid the Grass better than an hen lays 🥚 😉 That good I nearly Mowed it today. Good job the Lawnmower was Broke.”

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Posted 4 years ago

“Excellent service and great lads thanks Mark and Steve. Would recommend to all lovely job and clean and tidy thank you”

Great Grass 5 star review on 4th April 2021

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Posted 4 years ago

“Absolutely fantastic service. Provided a very competitive quote and gave a 4 week wait time, called me within a week and came a few days later. Job complete in about 5 hours. Cannot recommend these guys enough.”

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Posted 4 years ago

“Fabulous customer care, communication and service. We’re delighted with our garden. Thank you Great Grass!”

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Posted 4 years ago

“Really professional job, my garden looks great now! I'm really pleased with it :) thank you!”

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Posted 4 years ago

“Our lawn had been destroyed by our pooch and we gave these guys a call. From the outset, great service. The quote was excellent and due to the extreme weather they couldn't come and install the grass on the agreed date. However, they squeezed us in and couldn't be happier. Jason and co were brilliant. Good lads and did some extra little jobs for us in the garden too. The artificial grass has transformed our garden. Really pleased with the result. Thank you.”

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Posted 4 years ago

“Delighted with my artificial grass . It’s transformed my garden. Was professionally laid and in a short time . . All cleaned up after job was done . Thank you all very much.”

Great Grass 5 star review on 29th March 2021

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Posted 4 years ago

“Fabulous service from quotation to completion. Efficient, clean and professional. Thank you.”

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Posted 4 years ago

“Well as this is the second time I have used them, moved house in august to a new build property, usual issues with lawn too much clay and poor drainage. I was so happy with my grass last time I bought the same grass this time, the prestige as after 5 years at my previous property it still looked as good as the day it was installed. The team Liam, Gary and Ben arrive first thing in the morning. Withing no time the old lawn was gone and they were putting in the hardcore for the new lawn. They were very professional, and were careful of the plants etc. They answered my questions no problem at all. The finished job looks fantastic I look forward to going outside now when the better weather arrives. No mud anymore”

Great Grass 5 star review on 25th March 2021

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Posted 4 years ago

“A extremely professional company Highly recommended From start to finish Great Grass exceeded our expectations”

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Posted 4 years ago

“We have been very pleased with the service from Great Grass, from start to finish. Everybody we have dealt with has been professional and courteous. The installation team arrived when they said they would and worked incredibly hard and completed the installation not merely to our satisfaction, but to our absolute delight. We are thrilled with our new lawn and would have no hesitation in recommending Great Grass to anybody else who is considering using artificial grass.”

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Posted 4 years ago

Thanks a lot Geoff much appreciated.

Posted 4 years ago

“I had the grass fitted today it looks great the fitters were very efficient and worked really hard. It looks perfect I am so glad that I chose this company.”

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Posted 4 years ago

“Amazing Customer Service! Everyone at Great Grass, that I spoke to, was extremely helpful and very informative. I Had my Grass fitted on Friday, and the installation was very quick. The installation team were fantastic and the grass looks, and feels very real. I went for the Elegance range and I love it! Thank you to everyone at Great Grass, for making my garden look exactly how I wanted it xx”

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Posted 4 years ago

“We are very pleased with the grass and we would definitely recommend to friends and family”

Great Grass 5 star review on 22nd March 2021

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Posted 4 years ago

“Had great grass round today to replace our lawn. They arrived on time and worked really hard and got everything done the same day. Great set of lads. Would certainly recommend.”

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Posted 4 years ago

“What a great service! A team of 4 lads arrived Monday morning, worked non-stop for 6 hours and over delivered, much better than what we were expecting. Thank you!”

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Posted 4 years ago

“Excellent work — on time with no problems—would definitely use them again”

Great Grass 5 star review on 15th March 2021

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Posted 4 years ago

“We’re super pleased with our new grass. The process was really straightforward and the installation quick and professional. The base feels solid underfoot and even though it’s not stopped raining since installation, there are no signs of any water ponding. It was at the higher end of quote but we felt very reassured that the quality of work and product would be good. The guarantee is emailed to you straight away after payment though we don’t want nor expect there will be a need to use it. Very happy customers and it completes our garden. Thank you.”

Great Grass 5 star review on 13th March 2021

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Posted 4 years ago

Great Grass is rated 5.0 based on 1,202 reviews