Great Grass Reviews

Name: Great Grass
Rating: 4.98

5.0 Rating 1,170 Reviews

100 %

of reviewers recommend Great Grass

5.0

Based on 1,170 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Great Grass:

Who is Great Grass?

Established in 2009 from humble beginnings; Great Grass is now the UK's number one artificial grass supplier & installer. Great Grass sells fantastic value EU quality artificial grass directly to the customer via the Great Grass website for DIY installations. Great Grass also offers full installation services by highly trained artificial grass installers who use our specialised equipment to ensure the very best & speedy installation services.

We're so confident in our installation services we do not take deposits, payment is only due on completion & everything is covered by our lengthy EU guarantees. We're the only artificial grass company to offer finance options.

We are voted one of the top 3 UK Home & Garden companies in the country out of more than 17,000+ businesses - FreeIndex

Showroom open 7 days a week.
Lines open 9am-9am.

Visit Website

Phone:

0800 098 8133

Email:

info@greatgrass.co

Location:

668 - 670 Oldham Road, Failsworth, Manchester
M35 9DU

Great Grass 5 star review on 7th October 2024

Anonymous

Great Grass 5 star review on 16th September 2024

Peter

Great Grass 5 star review on 13th August 2024

Anonymous

Steve

709

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What can I say, service was fantastic and the quality of the install was amazing. The installation team worked tirelessly on the day and kept a high level of communication with me during the day. Without a shadow of doubt you pay for what you get, regards Simon Baxendale”

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Posted 4 years ago

“Lovely staff, great quality work and all done in a good amount of time considering the size of the job.”

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Posted 4 years ago

“Staff very friendly and helpful from taking the quote to completing the job Very tidy no mess left behind Completed the job as planned no extra charges paid after the quote was taken My money was short on the day of completion but I was given some days to pay my bill with no extra charge”

Great Grass 5 star review on 20th October 2020

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Posted 4 years ago

“The service was very good. The team called out within hours of my enquiry and provided a price instantly which was really good. They talked though options and budgets. The install was great, with 7 people all attending to make sure it was complete as quickly as possible. There was a bit of mess to be expected due to the bad weather and muddy conditions. The installation team were all very respectful. The ground work was done really well, membranes and compacted layers installed to provide a solid base. The grass itself is really good. Looks great and perfect for playing on too.”

Great Grass 5 star review on 19th October 2020

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Posted 4 years ago

“Very good service and grass recomemd these guys.”

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Posted 4 years ago

“Very pleased with our new lawn, would highly recommend to anyone, great set of lads, excellent team work, excellent job. Thank you”

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Posted 4 years ago

“Excellent customer service threw out. Very quick and hassle free installation. Lads very friendly and helpful in clipping down some extra bits / cut offs. Certainly would recommend”

Great Grass 5 star review on 15th October 2020

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Posted 4 years ago

“Grass looks great, really pleased with the work done and the lads from Great Grass who completed the work. They were friendly and talked through what they were doing. They came back to complete the final touches after i had my patio done. Thanks looks amazing, would definitely recommend”

Great Grass 5 star review on 8th October 2020

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Posted 4 years ago

“The team from enquiry to aftercare have been really helpful and nothing has been too much trouble for them. I am really happy with the job and the grass I chose. I would and have recommended GreatGrass to anyone.”

Great Grass 5 star review on 6th October 2020

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Posted 4 years ago

“Great company to work with from the off all the lads arriving at times they said survey was fast great price and fast and efficient fitting from gaz ste and frazer would definitely used the team again 👍”

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Posted 4 years ago

Thanks for your kids work Ryan! Enjoy your new lawn! Great Grass

Posted 4 years ago

“Fabulous job, would highly recommend. Friendly and efficient team from start to finish.”

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Posted 4 years ago

“Fantastic product and service”

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Posted 4 years ago

“Really pleased with our "New" Lawn. Transformed a bare paved back garden into a welcoming , colourful area. The team of lads are brilliant. Special thanks to Jason who has just been back to rake it and put extra glue along the edge to make it extra strong and harder for our nightmare kitten Molly to find an edge and pull it up 😃 Highly recommended”

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Posted 4 years ago

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Posted 4 years ago

“Did a good job of installing my artificial grass. Had to wait a week for the slates but outcome is very good. No issues.”

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Posted 4 years ago

“Fabulous work & service. We left Great Grass to complete the work whilst away, and we were very impressed on our return. There was a slight height issue with one corner, and when we brought this up with them, somebody was sent the next day to rectify the issue, after which we happily paid our invoice. Would highly recommend.”

Great Grass 5 star review on 29th September 2020

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Posted 4 years ago

“Great grass came out to do a free quote on my garden, it was a mess and had a slope for them to deal with. I asked for the grass to be leveled in two places and they suggested a sleeper in the middle and borders. They are not the cheapest but you get what you pay for, and i cannot fault how professional and friendly they were. The 3 lads that turned up to do the job were also very friendly and professional and tidied up after themselves. Would highly recommend them to anyone. Adam T”

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Posted 4 years ago

“The whole process was faultless from the estimate stage through to the installation.”

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Posted 4 years ago

“The service was great from start to finish. The installers came in on the day and just got on with the job without any hassle. Love my new grass! Already recommended to family and friends!”

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Posted 4 years ago

“I would like to thank Great Grass for the professional service they recently provided. From the quote to the completion of the job was approximately 3 weeks and they were reliable and thoroughly professional in all respects. They even arranged for the area outside the house to be jetwashed after.”

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Posted 4 years ago

Great Grass is rated 5.0 based on 1,170 reviews